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Claims Assistant Jobs in Utah (NOW HIRING)

As a Property Claims Adjuster you would be responsible for investigating, evaluating, and resolving property insurance claims in a timely and professional manner. The Property Claims Adjuster ...

Provide monthly/quarterly claims status reports ... Works closely with representatives from third party administrators. * Assist employees in promptly ...

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Claims Assistant information

See Utah salary details

$12

$19

$25

How much do claims assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for claims assistant in Utah is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.

What are the most commonly searched types of Claims jobs in Utah?

The most popular types of Claims jobs in Utah are:

What job categories do people searching Claims Assistant jobs in Utah look for?

The top searched job categories for Claims Assistant jobs in Utah are:

What cities in Utah are hiring for Claims Assistant jobs?

Cities in Utah with the most Claims Assistant job openings:

Infographic showing various Claims Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,859 per year, or $19.2 per hour.

Auto Claims Specialist II- Total Care Auto

asburyauto

Draper, UT

Full-time

Posted 20 days ago


Asbury Automotive rating

6.2

Company rating: 6.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

101st of 157 rated car dealerships


Job description

Total Care Auto

Auto Claims Specialist – Level 2 

Primary Responsibilities:
The Auto Claims Specialist is expected to
• Protect the legal, financial and moral well-being of the Company;
• Provide claims support to customers;
• Be a teacher to support the efforts of other employees to be successful;
• Seek ways to provide superior support to customers and team members.
Reports to: Auto Claims Manager


Primary Duties:
• Manage and maintain acceptable claim loss for dealership zone.
• Review and approve contract claims.
• Negotiate and pay repairs at outside repair facilities for out of area travelers.
• Assist with dealership contract training.
• Explain contract coverage for components and labor. Authorize applicable repairs.
• Maintain good working relationships within TCA, the dealerships, and customers.
• Operate with integrity.
• Demand the highest ethical standards from self and others.
• Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe 
work environment.
• Communicate and resolve customer complaints to appropriate management.
• Perform other projects and tasks requested.
Job Requirements / Education / Technical Skills:
• Previous Adjuster experience
• 15+ years’ experience as an Auto Tech or Service Advisor
• Automotive experience in service and parts required.
• Previous claims experience helpful.
• Basic math skills.
• Ability to work independently and with a team to meet deadlines and accomplish goals.
• Basic communication skills needs both written and verbal.
• Strong attention to detail.
• Previous use of ADP applications helpful.


Physical Requirements:
• May be required to sit for long periods of time.

INDOTHER


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About Asbury Automotive

Sourced by ZipRecruiter

Asbury Automotive Group, based in Duluth, GA, US, is an eminent player in the automotive industry. Founded in 1995, it has evolved into one of the largest automotive retail and service companies in the US as featured on their website, asburyauto.com. Specializing in automotive dealership and related services, the company’s product line ranges across an extensive array of new and used vehicles, offering vehicle financing and insurance, as well as parts and service. Their mission is centered on enhancing the car ownership experience through a strategic blend of best-in-class results, operational excellence, and superior customer satisfaction.

Industry

Automobile dealers

Company size

10,000+ Employees

Headquarters location

Duluth, GA, US

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