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Claims Assistant Jobs in Utah (NOW HIRING)

ALKEME Insurance

Commercial Lines Claims Associate

Sandy, UT · On-site

$17 - $22.75/hr

Learn and support the day-to-day operations of the Claims Division. * Assist the Chief General Counsel with claims-related activities and provide backup support. * Conduct client interviews and ...

Trucordia

Commercial Claims Manager

Lindon, UT · On-site

The Commercial Claims Manager plays a critical role in strengthening client relationships ... Monitor carrier performance, responsiveness, and claim handling quality * Assist in resolving ...

Trucordia

Commercial Claims Manager

Lindon, UT · On-site

The Commercial Claims Manager plays a critical role in strengthening client relationships ... Monitor carrier performance, responsiveness, and claim handling quality * Assist in resolving ...

Trucordia

Commercial Claims Manager

Lindon, UT · On-site

The Commercial Claims Manager plays a critical role in strengthening client relationships ... Monitor carrier performance, responsiveness, and claim handling quality * Assist in resolving ...

Ccfs

Risk Claims Manager

Salt Lake City, UT · Remote

$85K - $95K/yr

Risk Claims Manager Department: Compliance Job Status: Exempt Compensation: Direct Reports: Yes COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to ...

Leavitt Group

Risk & Claims Coordinator

Cedar City, UT · On-site

As a Risk & Claims Coordinator , you'll play a key role in supporting the Risk & Claims Department ... Team Support: Assist with scheduling on-site visits, coordinating stewardship reports, and ...

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Claims Assistant information

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$12

$19

$25

How much do claims assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for claims assistant in Utah is $19.16, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $20.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Utah? The most popular types of Claims jobs in Utah are:
What are popular job titles related to Claims Assistant jobs in Utah? For Claims Assistant jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Utah look for? The top searched job categories for Claims Assistant jobs in Utah are:
What cities in Utah are hiring for Claims Assistant jobs? Cities in Utah with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 60% Full Time, 26% Part Time, 1% Temporary, and 12% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,859 per year, or $19.2 per hour.

Commercial Lines Claims Associate

ALKEME Insurance

Sandy, UT • On-site

$17 - $22.75/hr

Other

Re-posted 11 hours ago

Alkeme Insurance rating

8.6

Company rating: 8.6 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

88th of 304 rated insurance

Job description

Commercial Lines Claims Associate

Location: In-office in either The Hive (Sandy, UT – 84070), Pearl River, NY, or Glen Allen, VA

Reports To: Chief Counsel

Department: Claims, Account Management

FLSA Status: Salary/Exempt

Job Purpose:

The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.

Key Responsibilities:

  • Support Claims Operations
  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.
  • Maintain Claims Administration and Reporting
  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.
  • Contribute to Process Improvement
  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.

Qualifications:

  • Bachelor's Degree or 3 years of relevant work experience.
  • Adjuster's license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.

Knowledge, Skills & Abilities:

  • Strong proficiency in Microsoft Excel, Outlook, and Word.
  • Exceptional organizational, multitasking, and prioritization abilities.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to establish, maintain, and update records systematically.
  • Excellent communication skills for working with underwriters, brokers, and carriers.
  • Ability to manage deadlines and adapt to established workflows and procedures.
  • Strong initiative and accountability with a proactive approach to follow-up and task ownership.

Working Conditions:

  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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