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Claims Associate Jobs in Utah (NOW HIRING)

ALKEME Insurance

Commercial Lines Claims Associate

Sandy, UT · On-site

$17 - $22.75/hr

Commercial Lines Claims Associate Location: In-office in either The Hive (Sandy, UT - 84070), Pearl River, NY, or Glen Allen, VA Reports To: Chief Counsel Department: Claims, Account Management FLSA ...

Progressive

Claims Adjuster Trainee

Salt Lake City, UT · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Monday - Friday, 9:30 am - 6:30 pm MT ...

Progressive

Claims Adjuster Trainee

Sandy, UT · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Monday - Friday, 9:30 am - 6:30 pm MT ...

MSCCN

Claims Adjuster Trainee - Sandy UT

Sandy, UT · On-site

$54K - $57K/yr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an ... and an associate degree Schedule: Monday - Friday, 9:30 am - 6:30 pm MT during training; after ...

VFC

Safety & Claims Administrator

North Salt Lake, UT · On-site

$24 - $32/hr

Associate's or Bachelor's degree preferred. * Minimum of 2 years of administrative experience; safety, risk management, insurance, or claims administration experience preferred. * Experience managing ...

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$19

$27

How much do claims associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims associate in Utah is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.01 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Utah? The most popular types of Claims jobs in Utah are:
What are popular job titles related to Claims Associate jobs in Utah? For Claims Associate jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Utah look for? The top searched job categories for Claims Associate jobs in Utah are:
What cities in Utah are hiring for Claims Associate jobs? Cities in Utah with the most Claims Associate job openings:
Claims Associate jobs near you
Commercial Lines Claims Associate

Commercial Lines Claims Associate

ALKEME Insurance

Sandy, UT • On-site

$17 - $22.75/hr

Other

Posted 6 days ago

Alkeme Insurance rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

101st of 281 rated insurance

Job description

Commercial Lines Claims Associate

Location: In-office in either The Hive (Sandy, UT – 84070), Pearl River, NY, or Glen Allen, VA

Reports To: Chief Counsel

Department: Claims, Account Management

FLSA Status: Salary/Exempt

Job Purpose:

The Commercial Lines Claims Associate role is responsible for supporting the day-to-day operations of the Claims Division while managing commercial liability claims from initiation to resolution. This position requires collaboration with adjusters, brokers, carriers, and internal leadership to ensure timely and accurate claim handling, strong documentation practices, and exceptional client service.

Key Responsibilities:

  • Support Claims Operations
  • Learn and support the day-to-day operations of the Claims Division.
  • Assist the Chief General Counsel with claims-related activities and provide backup support.
  • Conduct client interviews and develop complete claim files from initiation to resolution.
  • Draft Reservation of Rights letters and monitor defense counsel notes, reports, and litigation progress.
  • Contribute to liability assessments and help establish reserves.
  • Maintain Claims Administration and Reporting
  • Maintain accurate and organized data within the Claims Administration system, including emails, reserve updates, and paid claims.
  • File and re-label claims-related emails chronologically within the system as necessary.
  • Prepare claims reports for actuaries when requested.
  • Ensure accuracy of financial loss data by cross-referencing monthly bordereau reports from carrier partners.
  • Maintain a running diary and reference document summarizing all open claims.
  • Contribute to Process Improvement
  • Assist in structuring the Claims Division, including developing templates, workflows, and file organization standards.
  • Gain proficiency in ISO and proprietary policy language over time.
  • Collaborate with internal stakeholders to improve operational efficiencies and claims handling procedures.

Qualifications:

  • Bachelor's Degree or 3 years of relevant work experience.
  • Adjuster's license preferred, depending on state requirements.
  • Working knowledge of Commercial General Liability, Professional Liability, Contractor Pollution, and Environmental Site Coverage.
  • Experience within the oil/gas or environmental cleanup industries preferred.

Knowledge, Skills & Abilities:

  • Strong proficiency in Microsoft Excel, Outlook, and Word.
  • Exceptional organizational, multitasking, and prioritization abilities.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to establish, maintain, and update records systematically.
  • Excellent communication skills for working with underwriters, brokers, and carriers.
  • Ability to manage deadlines and adapt to established workflows and procedures.
  • Strong initiative and accountability with a proactive approach to follow-up and task ownership.

Working Conditions:

  • Primarily office-based with potential for hybrid flexibility depending on business needs.
  • Prolonged periods of sitting and computer use.
  • May require occasional extended hours during renewal periods or peak workloads.
  • Must be able to pull or lift up to 15 pounds occasionally.

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