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Claims Associate Jobs in Utah (NOW HIRING)

Progressive

Claims Adjuster Trainee

Sandy, UT · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Monday - Friday, 9:30 am - 6:30 pm MT ...

Progressive

Claims Adjuster Trainee

Salt Lake City, UT · Hybrid

$54K - $57K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... Two years work experience and an associate degree Schedule: Monday - Friday, 9:30 am - 6:30 pm MT ...

Progressive

Claims Adjuster Trainee, Utah

Sandy, UT

$23.56 - $29.42/hr

Progress. Claims Adjuster Trainee - Utah As a claims adjuster trainee, you'll learn how to help ... Two years relevant work experience and an associate degree Additional Information * Schedule:

Progressive

Claims Adjuster Trainee, Utah

Sandy, UT · On-site

Progress. Claims Adjuster Trainee - Utah As a claims adjuster trainee, you'll learn how to help ... Two years relevant work experience and an associate degree Additional Information * Schedule:

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How much do claims associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for claims associate in Utah is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.01 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Utah?

The most popular types of Claims jobs in Utah are:

What are popular job titles related to Claims Associate jobs in Utah?

For Claims Associate jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Utah look for?

The top searched job categories for Claims Associate jobs in Utah are:

What cities in Utah are hiring for Claims Associate jobs?

Cities in Utah with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,741 per year, or $19.1 per hour.

Member Claims Associate (6-month Contract)

Collective Health

Lehi, UT • Hybrid

$16.75 - $22.50/hr

Contractor

Re-posted 4 days ago

Collective Health rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

204th of 496 rated business services

Job description

As a Member Claims Associate Contractor, you will drive the core processes behind Collective Health's employer-sponsored medical plans and help our members navigate their most complex claims issues. In this role, you will gain a comprehensive, hands-on understanding of health plan operations-from processing medical claims and deciphering complex coding to managing regulatory requirements and network partner relationships. Everything you do will be through the lens of delivering an exceptional member experience.

This contract is a gateway to becoming an expert in the payer-side of healthcare. Backed by our established, knowledgeable teams, you will play an essential role in scaling our operations and collaborating on a growing team at the forefront of redefining the healthcare industry.

Start Date and Training
  • Contract Start date: September 14, 2026
  • Contract End date: March 5, 2027
  • You must be available for the first 5 weeks of required training. You will not be able to take time off during the training period.
  • This is a hybrid position based out of our Lehi office, with the expectation of being in office at least two weekdays per week.
What you'll do:
  • Execute the daily operations of a health plan, including filing medical claims, researching and responding to the members' most complicated questions, tracking your accuracy around core metrics, and troubleshooting the many operational challenges that affects the business
  • Provide friendly, empathetic, and clear communication to members, treating every interaction as an opportunity to make a stressful process feel easier
  • Think critically and strategically to continually boost teamwork and communication across offices
  • Gain additional skills across different areas of the business over time
  • Develop in-depth industry expertise in the healthcare economy
  • Cultivate a culture that aligns with Collective Health values and incorporates the unique aspects of the team
  • Reporting to the Manager of Member Claims, this is an essential role on the Customer Experience team
To be successful in this role, you'll need:
  • You're customer-service oriented: you listen well, communicate with patience and empathy, and enjoy helping people work through problems
  • You can become proficient with a large volume of information quickly
  • You are a committed team player
  • You are excited to build and adapt to the adventures of working on a growing team
  • You are passionate about being a part of a fast-growing company
  • You have a passion for Collective Health's mission to transform the health insurance experience for employers and their employees
  • Above all, you are driven, curious, and take ownership for everything you do
Nice to have:
  • Bachelor's degree or 1 or more years of work experience
  • Prior experience in customer service, healthcare, or another people-facing role

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