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Claims Advisor Jobs (NOW HIRING)

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Claims Advisor information

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$40K

$61.6K

$92K

How much do claims advisor jobs pay per year?

As of Aug 21, 2026, the average yearly pay for claims advisor in the United States is $61,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a claims advisor do?

A Claims Advisor is responsible for assisting clients with filing and managing insurance claims. They guide clients through the claims process, assess the validity of claims, gather relevant documentation, and ensure timely and fair settlements. Their role often involves liaising between clients and insurance companies, providing advice on claim procedures, and resolving any disputes that may arise. Good communication, attention to detail, and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a claims advisor, and why are they important?

To thrive as a Claims Advisor, you need a solid understanding of insurance policies, claims processes, and risk assessment, usually supported by relevant industry experience or qualifications such as a Certificate in Insurance (CII). Familiarity with claims management software and customer relationship management (CRM) systems is typically required. Strong communication, problem-solving abilities, and attention to detail help you deliver excellent customer service and resolve complex claims efficiently. These skills ensure accurate claims handling, customer satisfaction, and compliance with industry regulations.

What are the most common challenges faced by claims advisors and how can they be managed effectively?

Claims Advisors often encounter challenges such as managing high caseloads, handling emotionally charged situations, and ensuring accurate documentation under tight deadlines. To manage these effectively, strong organizational skills, empathy, and clear communication are essential. Utilizing claims management software and regularly updating knowledge of relevant policies and regulations can also help streamline processes and ensure a positive experience for clients. Building collaborative relationships with underwriters, adjusters, and other departments can provide additional support and improve overall efficiency.

What is the role of a claims advisor?

A claims advisor is responsible for assisting clients with insurance claims, evaluating claim validity, and guiding them through the claims process. They analyze documentation, communicate with claimants and insurers, and ensure claims are processed accurately and efficiently, often using specialized software and adhering to company policies.
More about Claims Advisor jobs

What cities are hiring for Claims Advisor jobs?

Cities with the most Claims Advisor job openings:

What states have the most Claims Advisor jobs?

States with the most job openings for Claims Advisor jobs include:

Infographic showing various Claims Advisor job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 6% Part Time, and 1% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $61,600 per year, or $29.6 per hour.

Claims Advisor, Professional Liability | E&O, D&O

Sedgwick

Boise, ID • On-site

$115K - $130K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Sedgwick rating

7.6

Company rating: 7.6 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

212th of 311 rated insurance


Job description

US Telecommuter

R76599

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Claims Advisor, Professional Liability | E&O, D&O

PRIMARY PURPOSE OF THE ROLE: Manage and handle executive, error and omissions, and complex professional liability claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate case management within company standards, industry best practices and specific client service requirements; and to manage the total claim costs while providing high levels of customer service.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE:

  • Analyzes and processes complex or technically difficult liability claims by investigating to determine the exposure on the claim

  • Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions.

  • Negotiates claim settlement up to designated authority level.

  • Calculates and assigns timely and appropriate reserves to claims

  • Recommends settlement strategies

  • Performs coverage analysis and opinion as part of the claim process

  • Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines.

  • Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients.

  • Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost.

  • Represents company in depositions, mediations, and trial monitoring as needed.

  • Communicates claim activity and processing with the client

  • Ensures claim files are properly documented and claims coding is correct.

  • Refers cases as appropriate to supervisor and management.

QUALIFICATIONS

Education & Licensing: Ten (10) years of complex claims management experience or equivalent combination of education and experience required

  • Masters or Juris Doctorate degree from an accredited college or university preferred. Licenses as required.

  • Designations and/or licensing including but not limited to Associate in Claims (AIC), Chartered Property and Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Associate in Insurance Claims (AIC), Certified Professional in Health Care Risk Management (CPHRM) preferred.

Skills:

  • In-depth knowledge of appropriate medical malpractice insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security application procedures as applicable to line-of-business

  • Extensive knowledge and comprehension of insurance coverage

  • Claims expertise in errors and omissions, directors and officers

  • Excellent oral and written communication, including presentation skills

  • PC literate, including Microsoft Office products

  • Analytical and interpretive skills

  • Excellent negotiation skills

  • Ability to work in a team environment

  • Ability to meet or exceed Performance Competencies

Work environment requirements include –

Physical: Computer keyboarding

Auditory/visual: Hearing, vision and talking

Mental: Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $115,000 to $130,000. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com


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