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Claims Advisor Jobs (NOW HIRING)

Texas Farm Bureau

Claims Representative

Waco, TX · On-site

Immediately advise Claims Supervisor or State Physical Damage Manager of all lawsuits and time demands. Other duties as assigned. MINIMUM POSITION QUALIFICATIONS Four-year degree from an accredited ...

MTN WST

Claims Advocate

Englewood, CO · On-site

$25 - $30/hr

Advise clients on Claim Number and Adjuster Contact Information for effective communication. 2. Documentation and Communication: * Document comprehensive Claims Information and all related ...

MTN WST

Claims Advocate

Grand Junction, CO · On-site

$25 - $30/hr

Advise clients on Claim Number and Adjuster Contact Information for effective communication. 2. Documentation and Communication: * Document comprehensive Claims Information and all related ...

MTN WST

Claims Advocate

Grand Junction, CO · On-site

$25 - $30/hr

Advise clients on Claim Number and Adjuster Contact Information for effective communication. 2. Documentation and Communication: * Document comprehensive Claims Information and all related ...

MTN WST

Claims Advocate

Englewood, CO · On-site

$25 - $30/hr

Advise clients on Claim Number and Adjuster Contact Information for effective communication. 2. Documentation and Communication: * Document comprehensive Claims Information and all related ...

CBCS

Claims Representative

Asbury, IA · On-site

Advise clients and negotiate settlements on their behalf * Actively manage litigation This position will never leave you bored. No two claims are the same so you'll be constantly learning new things ...

CBCS

Claims Representative

Des Moines, IA · On-site

Advise clients and negotiate settlements on their behalf * Actively manage litigation This position will never leave you bored. No two claims are the same so you'll be constantly learning new things ...

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$61.6K

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How much do claims advisor jobs pay per year?

As of Jun 20, 2026, the average yearly pay for claims advisor in the United States is $61,600.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a Claims Advisor do?

A Claims Advisor is responsible for assisting clients with filing and managing insurance claims. They guide clients through the claims process, assess the validity of claims, gather relevant documentation, and ensure timely and fair settlements. Their role often involves liaising between clients and insurance companies, providing advice on claim procedures, and resolving any disputes that may arise. Good communication, attention to detail, and problem-solving skills are essential for this role.

What are the most common challenges faced by Claims Advisors and how can they be managed effectively?

Claims Advisors often encounter challenges such as managing high caseloads, handling emotionally charged situations, and ensuring accurate documentation under tight deadlines. To manage these effectively, strong organizational skills, empathy, and clear communication are essential. Utilizing claims management software and regularly updating knowledge of relevant policies and regulations can also help streamline processes and ensure a positive experience for clients. Building collaborative relationships with underwriters, adjusters, and other departments can provide additional support and improve overall efficiency.

What are the key skills and qualifications needed to thrive as a Claims Advisor, and why are they important?

To thrive as a Claims Advisor, you need a solid understanding of insurance policies, claims processes, and risk assessment, usually supported by relevant industry experience or qualifications such as a Certificate in Insurance (CII). Familiarity with claims management software and customer relationship management (CRM) systems is typically required. Strong communication, problem-solving abilities, and attention to detail help you deliver excellent customer service and resolve complex claims efficiently. These skills ensure accurate claims handling, customer satisfaction, and compliance with industry regulations.
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What states have the most Claims Advisor jobs? States with the most job openings for Claims Advisor jobs include:
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What are popular job titles related to Claims Advisor jobs? For Claims Advisor jobs, the most frequently searched job titles are:
Claims Advisor jobs near you
Infographic showing various Claims Advisor job openings in the United States as of June 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $61,600 per year, or $29.6 per hour.
Claims Representative

Claims Representative

Texas Farm Bureau Insurance

Waco, TX • On-site

Full-time

Posted 5 days ago

Texas Farm Bureau Insurance rating

7.8

Company rating: 7.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

165th of 261 rated insurance

Job description

The Voice of Texas Agriculture.
Company Name: Texas Farm Bureau Casualty Insurance Company | Department: Claims
This position is responsible for providing prompt and efficient claims service.
MAJOR RESPONSIBILITIES AND AUTHORITY
Handle those claims that meet the criteria from start to finish in a timely, fair, and reasonable manner, within the limits of the policies.
Answer all calls, email, and voicemail promptly.
Investigate, evaluate, and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases.
Open, review, and recommend proper reserves on all claim files assigned, and ascertain the proper amount of damages on all assigned claims in a prompt and efficient manner.
Complete loss notices on the Electronic Loss Notice system for claims called into the office, when necessary.
Investigate and submit coverage questions and Agents' error and omission claims.
Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to Company and departmental practices and procedures.
Maintain current and accurate knowledge regarding trends in claim handling and innovative settlement techniques.
Confirm status of policy and coverage.
Pay and process claims within designated authority.
Assign claims to other Claims Representatives or to field claims representatives, according to company procedures.
Complete and forward claims department reports to underwriting, as required.
Refer claims for subrogation as appropriate.
Report suspicious claims to SIU.
Direct potential misrepresentation on the application (MOTA) to Claims Supervisor.
Comply with the Certified Fleet Operator requirements of the Company Driving and Safety Policy.
Assist in other locations as needed due to storms.
Assist when needed in various capacities due to vacation, storms, and overloads.
Report to assigned lead in event of an absence or vacation.
Refer diminished value claims to Claims Supervisor.
Achieve company standards, follow set claims procedures, and adhere to Claims department standards.
Immediately advise Claims Supervisor or State Physical Damage Manager of all lawsuits and time demands.
Other duties as assigned.
MINIMUM POSITION QUALIFICATIONS
Four-year degree from an accredited college or university.
Acceptable credit rating.
All Lines Adjuster license from the Texas Department of Insurance, maintained according to the licensing requirements set forth by the state of Texas; or possess ability to obtain such license in a reasonable timeframe.
Strong problem-solving abilities.
Ability and willingness to learn and extend skills.
Strong oral and written communication skills.
Proficiency in Microsoft Office software required.
Willing to travel as required.
Valid Texas driver's license and driving record at the time of hire which would not place the employee on probation or disqualify the employee from Certified Fleet Operator status under the Company Driving and Safety Policy.
PHYSICAL REQUIREMENTS
Use of PC, telephone, copy machine, fax, and other office equipment over six (6) hours per day.
Extended periods of sitting and concentration.
Occasional bending, twisting, crouching, pulling, pushing, lifting, reaching and moving items weighing up to 30 lbs.
WORKING CONDITIONS
Occasional long, irregular hours.
Occasional travel by auto or other public transportation.
Work to be conducted in office environment owned or leased by company.
Texas Farm Bureau is an Equal Opportunity Employer (M/F/D/V).

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