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Claims Adjuster Jobs in Decatur, GA (NOW HIRING)

Diedre Moire Corp.

Claims Adjuster MedMal

Sandy Springs, GA · On-site

$100K - $140K/yr

Claims Specialist Medical Malpractice - Sandy Springs, GA Insurance Claims Examiner Adjuster Specialist Professional Liability Medical Malpractice MedMal Allied Healthcare _ . REMOTE - WORK FROM HOME ...

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All JobsClaims Adjuster JobsClaims Adjuster Jobs in Decatur, GA

Claims Adjuster information

See Decatur, GA salary details

$29.8K

$63.1K

$87.9K

How much do claims adjuster jobs pay per year?

As of Jul 14, 2026, the average yearly pay for claims adjuster in Decatur, GA is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Claims Adjusters and how can they be managed effectively?

Claims Adjusters often encounter challenges such as handling a high volume of cases, meeting tight deadlines, and navigating complex policy details. Managing stress and maintaining strong organizational skills are crucial for staying on top of caseloads. Effective communication is also key, as you'll regularly interact with policyholders, witnesses, and other professionals to gather information and resolve claims. Employers typically provide training and support, and many adjusters find that building strong relationships within their team helps them share best practices and manage challenging cases more efficiently.

Is a claims adjuster a stressful job?

A claims adjuster often works in a high-pressure environment, managing multiple claims and meeting deadlines, which can lead to stress. The job requires strong communication skills, attention to detail, and the ability to handle emotionally charged situations, contributing to its stressful nature for some individuals.

What are claims adjusters?

Claims adjusters are professionals who investigate insurance claims to determine the extent of an insurance company's liability. They review policy details, inspect property damage or injury, interview claimants and witnesses, and negotiate settlements. Their goal is to ensure that claims are handled fairly and efficiently while minimizing unnecessary costs for the insurer. Claims adjusters may work for insurance companies, third-party administrators, or as independent contractors.

How do I become a claims adjuster?

To become a claims adjuster, you typically need a high school diploma or equivalent, and some states require a license which involves completing pre-licensing education and passing an exam. In Michigan, obtaining a license through the Department of Insurance and Financial Services is necessary, and having skills in communication, investigation, and familiarity with claims processing software is beneficial.

What are the key skills and qualifications needed to thrive as a Claims Adjuster, and why are they important?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and a solid understanding of insurance policies, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Strong negotiation, communication, and customer service skills help in managing claimant expectations and resolving disputes. These abilities ensure accurate claim assessments, regulatory compliance, and positive customer relations, which are vital for organizational success.

Is it worth becoming a claims adjuster?

A claims adjuster evaluates insurance claims, often requiring strong communication, analytical skills, and knowledge of insurance policies. The role offers steady employment, with opportunities for advancement and certification, but can involve stressful situations and irregular hours. Whether it is worth pursuing depends on your interest in insurance work and willingness to develop relevant skills.

What Is a Claims Adjuster Job?

The job of a claims adjuster is to help settle insurance claims. Adjusters generally inspect the damage and work with claimants. According to the Bureau of Labor Statistics, the duties of a claims adjuster include researching and determining how much a claim should be paid, gathering evidence, photos, and statements from claimants, and protecting the company against fraud. There are several types of claims adjusters. Public adjusters work independently to give second opinions on claims. Appraisers assign value to damage, and insurance investigators ensure claims are not fraudulent.

What kind of claims adjuster makes the most money?

Specialty claims adjusters, such as those handling complex property, large commercial, or high-value claims, tend to earn the highest salaries. Adjusters with advanced certifications, extensive experience, and expertise in high-risk areas like catastrophe or environmental claims generally make more money.

What is the difference between Claims Adjuster vs Claims Examiner?

AspectClaims AdjusterClaims Examiner
CredentialsInsurance license, sometimes certifications like AICInsurance license, often similar certifications
Work EnvironmentField and office-based, inspecting damages and interviewing claimantsPrimarily office-based, reviewing claims and documentation
Employer & Industry UsageInsurance companies, adjusting claims for property, auto, or health insuranceInsurance companies, focusing on claim review and approval process

Claims Adjusters and Claims Examiners both work within the insurance industry and often hold similar credentials. Adjusters typically inspect damages and handle claims in the field, while Examiners review claims in an office setting to determine validity. Both roles are essential for processing insurance claims efficiently.

More about Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Decatur, GA? The most popular types of Claims Adjuster jobs in Decatur, GA are:
What are popular job titles related to Claims Adjuster jobs in Decatur, GA? For Claims Adjuster jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Claims Adjuster jobs in Decatur, GA look for? The top searched job categories for Claims Adjuster jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Claims Adjuster jobs? Cities near Decatur, GA with the most Claims Adjuster job openings:
Claims Adjuster jobs near you
APD Claims Adjuster, Courier Delivery

APD Claims Adjuster, Courier Delivery

Reserv, Inc.

Atlanta, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

About Reserv
Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements:
  • Minimum 5 years of experience in commercial transportation, with a focus on delivery and/or courier 1st party and 3rd party claims.
  • Active licensure, home state or designated home state
  • Willingness to obtain all relevant licenses within 45 days of hire

About the role
  • We are seeking highly organized and customer-focused Commercial Transportation Physical Damage Claims Adjusters to join our team. The successful candidate will be responsible for speaking to customers on the phone, educating and helping the customer work through their claim to the best possible outcome. Your role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim.

The ideal candidate has a willingness and experience to work with all parties attendant to a claim to quickly achieve optimal claim results.
Who you are
  • Highly motivated and growth-oriented. You're excited by the prospect of being part of a tech-driven claims organization.
  • Passionate claim professional who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creative. You can find the right exit ramp (pun intended) for the resolution of the claim that is in the insured's best interest.
  • Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.
  • Curious. You have to want to know the whole story so you can make the right decisions early and action them to a prompt resolution.
  • Anti-status quo. You don't just wish things were done differently, you action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, you have a sense of humor. Claims are hard enough as it is.

What you'll do
  • Provide prompt, courteous and high-quality customer service to all policyholders and claimants by responding to customer inquiries, initiating investigations and resolving customer claims.
  • Gather necessary information from customers to initiate the claim and explain policy, coverage, and appropriate course of action
  • Manage an inventory of claims, establish initial reserves for all potential exposures, and adjust as appropriate throughout the claim
  • Coordinate the repair of damaged vehicles and assist with rental reimbursement
  • Recognize recovery opportunities in regards to subrogation and salvage, as well as total loss
  • Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
  • Communicate with involved parties and negotiate appropriate settlements with claimants, insureds, and attorneys within approved payment authority
  • Provide input for continuous development of claims guidelines, best practices, and process improvements
  • Oversee and direct outside investigative service providers and work closely with the client and client counsel and investigative services to resolve the claim
  • Engage in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications

Qualifications
  • Active insurance adjuster's license by way of a designated home state, or home state
  • Minimum of 5 years of experience on commercial transportation claims, ideally in the delivery/ courier space, dealing with First-Party and Third-Party PD/Total Loss
  • Willing to obtain all licenses within 45 days, including completing state required testing
  • Knowledge of state regulations, policy provisions, and standard operating procedures
  • Commercial experience necessary
  • Bachelor's degree preferred (lack of one should not stop you from applying if you possess all the other qualifications)
  • Ability to analyze and evaluate claims data and make sound decisions based on established guidelines, policies, and procedures
  • Curious and motivated by problem solving and questioning the status quo
  • Desire to engage in learning opportunities and continuous professional development

Benefits
  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy - we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy after 8 months of continuous work
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

Additionally, we will
  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and eliminating all the administrative work from an adjuster role
  • Foster a culture of empathy, transparency, and empowerment in a remote-first environment

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!

Apply