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Claims Account Manager Jobs in Raleigh, NC (NOW HIRING)

Ontic

Customer Account Manager

Creedmoor, NC · On-site

$60K - $75K/yr

  • Medical

  • Retirement

  • PTO

To be considered for the Customer Account Manager, here's what you'll need to bring with you ... Review and respond to customer liquidated damages claims * Work with internal stakeholders to ...

Towne Bank

Account Manager - Life & Health

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager Life/Health provides professional service to new and existing clients promptly ... claims, billing, and other daily inquiries. * Maintain accurate and timely client benefit ...

TowneBank

Account Manager - Life & Health

Raleigh, NC

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager Life/Health provides professional service to new and existing clients promptly ... claims, billing, and other daily inquiries. * Maintain accurate and timely client benefit ...

TowneBank

Account Manager - Life & Health

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager Life/Health provides professional service to new and existing clients promptly ... claims, billing, and other daily inquiries. * Maintain accurate and timely client benefit ...

TowneBank

Account Manager - Life & Health

Raleigh, NC

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager Life/Health provides professional service to new and existing clients promptly ... claims, billing, and other daily inquiries. * Maintain accurate and timely client benefit ...

Towne Bank

Account Manager - Life & Health

Raleigh, NC

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Account Manager Life/Health provides professional service to new and existing clients promptly ... claims, billing, and other daily inquiries. * Maintain accurate and timely client benefit ...

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Showing results 21-40

All JobsClaims Account JobsClaims Account Manager JobsClaims Account Manager Jobs in Raleigh, NC

Claims Account Manager information

See Raleigh, NC salary details

$33.5K

$70.6K

$134.6K

How much do claims account manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for claims account manager in Raleigh, NC is $70,610.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $98,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Account Manager?

To thrive as a Claims Account Manager, you need a solid understanding of insurance policies, claims processing, and account management, typically backed by a bachelor's degree in business or a related field. Familiarity with claims management software, CRM systems, and industry certifications like AINS or CPCU is highly beneficial. Strong negotiation, problem-solving, and client communication skills set top performers apart in this role. These skills and qualifications ensure efficient claims resolution, high client satisfaction, and effective risk management for both the company and its clients.

How does a Claims Account Manager typically collaborate with other departments to resolve complex claims issues?

Claims Account Managers often work closely with underwriting, legal, and risk management teams to address complex claims. This collaboration may involve reviewing policy details, analyzing risk factors, and ensuring compliance with regulations. Effective communication and teamwork are essential, as Claims Account Managers act as the main point of contact between clients and internal departments, helping to expedite resolutions and maintain client satisfaction.

What is the difference between Claims Account Manager vs Claims Adjuster?

Claims Account ManagerClaims Adjuster
Focuses on managing client accounts, policy renewals, and customer relationshipsEvaluates insurance claims, investigates damages, and determines claim validity
Requires strong communication, customer service, and account management skillsRequires claims investigation, assessment, and knowledge of insurance policies
Works primarily in client-facing roles within insurance companies or brokersWorks in claims departments, often in an office or field environment

While both roles are integral to the insurance industry, a Claims Account Manager primarily manages client relationships and policy accounts, whereas a Claims Adjuster focuses on investigating and settling individual claims. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What are popular job titles related to Claims Account Manager jobs in Raleigh, NC?

For Claims Account Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Claims Account Manager jobs in Raleigh, NC look for?

The top searched job categories for Claims Account Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Account Manager jobs?

Cities near Raleigh, NC with the most Claims Account Manager job openings:

Claims Account Manager jobs near you

Customer Account Manager

Ontic

Creedmoor, NC • On-site

$60K - $75K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago

Job description

We are a fast-paced business with ambitious growth plans; so if you are dedicated, enthusiastic and always seeking ways to improve, you'll enjoy a career with us!

Ontic offers a new lease on life for the aerospace and defense industry. We're dedicated to providing a safe, diverse, and evolving work environment. We work with integrity, responsibility, safety, and accountability through inspiring, engaging and collaborating to achieve a common goal - whether that's serving our customers, helping each other, or volunteering in our local community.

Our team is looking for a Customer Account Manager for the OEM group to join them. You will report to the Cell Manager and will have an onsite work schedule in Creedmoor, NC.

To be considered for the Customer Account Manager, here's what you'll need to bring with you:

  • Bachelor's degree, preferred

  • HS diploma or GED and 3+ years of relevant work experience

  • Proficient with Microsoft Office Suite

  • 1+ years of experience working in a cross-functional matrix organization

As a Customer Account Manager, you will:

  • Full-cycle manage a portfolio of OEM customer relationships, maximizing customer satisfaction and delivering on sales plans

  • Management and co-ordination of pricing, RFQs and RFPs, with the support of the Estimating team, to ensure maximum value creation across every aspect of the business

  • Management of incoming POs and PO revisions, which includes CRM usage to ensure proper documentation of changes and requirements

  • Initiate sales order reviews and track timeliness

  • Vetting of new customers into OEM value stream, applications, customer vetting forms, initial information upload into CRM.

  • Ensure a zero-incident workplace environment

  • Review warranty requests

  • Communicate repair status with customers through written, verbal and in person mediums, including onsite visits and weekly customer calls

  • Full cycle customer relationship

  • Communicate customer WIP reports

  • Manage backlog and ship/reschedule dates

  • Support the execution of the AM Production Meeting

  • Create backlog and arrears burn down plans

  • Prioritize activities of multi-functional team, considering financial, OTD and TAT targets

  • Review and respond to customer liquidated damages claims

  • Work with internal stakeholders to formulate responses to customer support requests

  • Maintain pre-approved levels of rotatable stock

Our Benefits:

  • Comprehensive medical insurance

  • Competitive PTO

  • Company 401K plan with up to 4% matched contribution

  • Annual bonus program (varies by level and discretionary based on company and individual performance)

  • Flexible working arrangements

  • Paid volunteering opportunities

  • Access to mental health champions across our sites

  • Commitment to development

  • Employee referral program

#LI-Onsite

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Compensation Pay Range

$60,000-75,000/yr based on experience

Please click here to review Ontic's California Consumer Privacy Act policy.

Ontic Engineering and Manufacturing Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran
Status, or any other characteristic protected by applicable federal, state, or local law.

This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person " as defined by 22. C.F.R. 120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, asylee, or refugee.

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