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Claims Unit Manager Jobs in Raleigh, NC (NOW HIRING)

Claims Major Case Director

Raleigh, NC ยท On-site +1

$92K - $130K/yr

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of ... Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and ...

Revenue Cycle Representative

Chapel Hill, NC ยท On-site

$18.12 - $25.51/hr

Maintains A/R at acceptable aging levels by prompt follow-up of denied claims. Performs all duties ... Identify issues and/or trends and provide suggestions for resolution to management, including payer ...

... claims preferred - Knowledge of P&C Insurance domain (Policy, Claims, and Billing applications ... unit tests for testing business logic Travel Requirements Up to 60% Job Posting End Date The salary ...

Performs the delay claims process, develops delay analysis narratives, and coordinates with the ... Reports concerns and updates to Business Unit management regarding proper project controls on any ...

Performs the delay claims process, develops delay analysis narratives, and coordinates with the ... Reports concerns and updates to Business Unit management regarding proper project controls on any ...

Revenue Cycle Representative

Chapel Hill, NC ยท On-site +1

$18.12 - $25.51/hr

Edit claims (DNB, Coverage Changes, Claim Edits, Stop Bills) within scope of authority (or escalate ... Shared Services Organization Unit: Cash Management Work Type: Full Time Standard Hours Per Week: 40 ...

Revenue Cycle Representative

Chapel Hill, NC ยท On-site

$18.12 - $25.51/hr

Works physician claims ("professional billing"). * Maintains A/R at acceptable aging levels by ... Identify issues and/or trends and provide suggestions for resolution to management, including payer ...

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Reviews individual driver performance weekly such as cargo loss and claims. Ensures operations ... Manages and attempts to reduce the costs of the operating unit. Maintains a high level of service ...

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Claims Unit Manager information

See Raleigh, NC salary details

$34K

$85.4K

$135.1K

How much do claims unit manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for claims unit manager in Raleigh, NC is $85,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $102,100.00 per year, depending on experience, location, and employer.

What are Claims Unit Managers?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What jobs pay 500,000 a year in the US?

Claims Unit Managers in the insurance industry can earn close to or exceeding $500,000 annually with experience, bonuses, and leadership responsibilities. High-level executive roles such as Chief Claims Officer or other senior insurance executives also often reach or surpass this salary level, especially in large organizations. These roles typically require extensive industry knowledge, management skills, and relevant certifications.

What does a claims manager do?

A claims unit manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with company policies. They coordinate with adjusters, review claim documentation, and may use claims management software to track progress and resolve issues efficiently.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, depending on experience, location, and industry. Senior claims managers or those in specialized fields can earn higher salaries, often exceeding $120,000 annually. Compensation may also include bonuses and benefits related to management responsibilities and certifications.

What are the key skills and qualifications needed to thrive as a Claims Unit Manager, and why are they important?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by Claims Unit Managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.
What are popular job titles related to Claims Unit Manager jobs in Raleigh, NC? For Claims Unit Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What cities near Raleigh, NC are hiring for Claims Unit Manager jobs? Cities near Raleigh, NC with the most Claims Unit Manager job openings:

Management Liability Claims Counsel

Iatinsurancegroup

Raleigh, NC โ€ข On-site, Remote

$82K - $150K/yr

Full-time

Medical, Retirement, PTO

Posted 16 days ago


Job description

IAT has an immediate need for a Claims Counsel in our Management Liability Claims Unit that can be located in any of the IAT locations. This role is a true complex claims handling role that is tasked with managing all lines of Management Liability Claims under our Management liability policies. The ideal candidate for this role will have 3-7 years of experience as a claim professional with experience handling Management liability claims including, Employment Practices liability, Directors and Officers Liability, Fiduciary Liability, as well as Crime claims on a national basis.

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our IAT office locations, we are open to considering fully remote arrangements for the ideal candidate.

Responsibilities:

  • Responsible for handling Management Liability Claims (EPL, D&O, Fiduciary and Crime) for Private and Non-Profit businesses based on Claim Guidelines
  • Within authority limit, thoroughly analyze, investigate, negotiate and resolve all levels of severity claims
  • Selects, directs and manages defense counsel including approval of budgets
  • Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials
  • Verifies/analyzes applicable coverage for the reported claims
  • Follow operational policies and procedures, including compliance, regulatory and performance and customer service standards
  • Prepare reports, including Large Loss Reports, to management which accurately reflects loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file
  • Identifies and addresses recovery/contribution/SIU opportunities
  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required
  • Support business partners on an as needed basis on various claim and underwriting related issues and marketing meetings
  • Maintains resident/nonresident adjuster licenses as required
  • Perform other duties as needed

Qualifications:

Must-Have:

  • Juris Doctorate required
  • Properly licensed, registered or authorized, and in good standing, to practice law in the jurisdiction in which you will be working
  • 3-7 years management liability claim experience, including handling employment liability practices, directors & officers' liability and fiduciary liability coverages
  • Excellent coverage analysis skills with experience in drafting coverage position correspondence
  • Experience handling litigated files and direction of defense counsel a plus
  • Excellent negotiation skills
  • Must be willing to travel, average 1 day a month.
  • Claims Licensure as required by respective state(s)
  • CPCU and other insurance related studies are beneficial
  • Excellent oral and written communication skills
  • Ability to organize, multi-task and prioritize work
  • Excellent customer service and interpersonal skills
  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions
  • To qualify, applicants must be authorized to work in the United States and must note require, now or in the future, VISA sponsorship for employment purposes

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

Compensation:

Please note, the annual gross salary range associated with this posting is $82,960 - $150,000. The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit sharing opportunities and more. Actual salaries will vary based on factors such as a candidate qualifications, skills, competencies, and geographical location related to this specific role.

To view details of our full benefits, please visit https://www.iatinsurancegroup.com/careers/benefits

ย 

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.