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Claims Unit Manager Jobs in Raleigh, NC (NOW HIRING)

Iatinsurancegroup

Claims Major Case Director

Raleigh, NC · On-site +1

$92K - $130K/yr

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of ... Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and ...

UNC HEALTH

Revenue Cycle Representative

Chapel Hill, NC · On-site

$18.12 - $25.51/hr

Maintains A/R at acceptable aging levels by prompt follow-up of denied claims. Performs all duties ... Identify issues and/or trends and provide suggestions for resolution to management, including payer ...

Pwc

Duck Creek Application Architect, Manager

Raleigh, NC

$99K - $232K/yr

... claims preferred - Knowledge of P&C Insurance domain (Policy, Claims, and Billing applications ... unit tests for testing business logic Travel Requirements Up to 60% Job Posting End Date The salary ...

Diedre Moire Corp.

Attorney

Chapel Hill, NC · On-site

$200K - $300K/yr

Attorney Litigation Manager Bodily Injury - Chapel Hill, NC Manage Litigation unit staff in the investigation of personal lines automobile claims and coverage problems. Activities: • Develop basic ...

Advance Auto Parts

Retail AP/EHS Manager

Raleigh, NC · On-site

$80K - $109K/yr

Partner with AAP's Risk and Claims staff to address specific along with current and long - term ... Retail operations - multi unit experience preferred * CFI/CFE/LPQ/LPC Minimum Requirements:

Advance Auto Parts, Inc.

Retail AP/EHS Manager

Raleigh, NC · On-site

$80K - $109K/yr

Partner with AAP's Risk and Claims staff to address specific along with current and long - term ... Retail operations - multi unit experience preferred * CFI/CFE/LPQ/LPC Minimum Requirements:

Advance Auto Parts

Retail AP/EHS Manager

Raleigh, NC

$80K - $109K/yr

Partner with AAP's Risk and Claims staff to address specific along with current and long - term ... Retail operations - multi unit experience preferred * CFI/CFE/LPQ/LPC Minimum Requirements:

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All JobsClaims Unit JobsClaims Unit Manager JobsClaims Unit Manager Jobs in Raleigh, NC

Claims Unit Manager information

See Raleigh, NC salary details

$34K

$85.4K

$135.1K

How much do claims unit manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for claims unit manager in Raleigh, NC is $85,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $102,100.00 per year, depending on experience, location, and employer.

What is a claims unit manager?

Claims Unit Managers are professionals who oversee a team of claims adjusters or examiners within an insurance company. They are responsible for managing daily operations, ensuring claims are processed accurately and efficiently, and maintaining compliance with company policies and legal regulations. Claims Unit Managers also handle escalated or complex cases, provide training and mentorship to staff, and monitor performance metrics to improve service quality. Their role is essential in ensuring fair and timely settlements for policyholders while minimizing risk for the company.

What is the difference between Claims Unit Manager vs Claims Adjuster?

AspectClaims Unit ManagerClaims Adjuster
CredentialsRelevant certifications (e.g., CPCU, ARM), leadership experienceLicenses as required by state, insurance adjuster certifications
Work EnvironmentSupervisory role overseeing teams, administrative tasksField or office-based, evaluating claims and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Search & Comparison IntentManagement, leadership, team oversightClaims evaluation, settlement, investigation

The Claims Unit Manager typically oversees a team of claims adjusters, focusing on management, strategy, and administrative duties. In contrast, a Claims Adjuster directly investigates and settles claims. Both roles require insurance knowledge and certifications, but the managerial position emphasizes leadership and team coordination, while the adjuster role centers on claim assessment and resolution.

What are the key skills and qualifications needed to thrive as a claims unit manager?

To thrive as a Claims Unit Manager, you need expertise in claims processing, insurance regulations, team leadership, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, data analysis tools, and, in some cases, certifications like AIC (Associate in Claims) are highly valued. Strong communication, problem-solving, and organizational skills help foster an effective team environment and ensure high service standards. These skills and qualities are crucial to efficiently managing claims operations, minimizing risk, and ensuring regulatory compliance.

What are some common challenges faced by claims unit managers, and how can they effectively address them?

Claims Unit Managers often encounter challenges such as balancing workloads across their teams, ensuring compliance with ever-changing regulations, and maintaining high levels of customer satisfaction. To address these, it's important to implement efficient workflow systems, provide ongoing training for staff on regulatory updates, and foster a collaborative team environment. Regular communication with both team members and upper management is also key to identifying bottlenecks early and implementing solutions proactively.

What are popular job titles related to Claims Unit Manager jobs in Raleigh, NC?

For Claims Unit Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Claims Unit Manager jobs in Raleigh, NC look for?

The top searched job categories for Claims Unit Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Claims Unit Manager jobs?

Cities near Raleigh, NC with the most Claims Unit Manager job openings:

Claims Unit Manager jobs near you

Insurance Advisor- Commercial Insurance

Bearing Insurance Group, LLC

Raleigh, NC • On-site

Full-time

Medical, Life, Retirement

Posted 7 days ago

Job description

Do you have a successful track record of selling Commercial, Personal or Group Benefits insurance? Pride yourself on winning and wowing customers? Excel at planning and managing your time to maximize selling opportunities? Can you shake off a no and consistently carry on? If so, then we want to talk to you! The agency needs an experienced Commercial Lines Producer to join the team. This position offers the right candidate a fantastic opportunity to earn unlimited, residual income while growing and maintaining a commercial lines book of business. The successful candidate will be responsible for maintaining and maximizing profitable relationships with clients and for growing the book of business through new client sales.

What we offer:

  • Realistic sales goals: plus the support to get there.
  • Big agency resources: hundreds of insurance carriers, training, mentoring, risk management services, in-house claims unit, and more.
  • Sales support: an entire in-house team supporting you, including account managers, rating/quoting assistance, proposal creation, claims managers, and marketing.
  • Benefits, benefits, benefits: employer-matched 401k, employer-paid health insurance, group life, group disability, no time tracking.
  • No multi-hats: We free sales executives to focus on sales.

The ideal candidate will have a solid foundation in insurance sales. The candidate will interact daily with prospects, clients, insurance carriers, and fellow employees while conducting specific sales and marketing activities. The candidate must also have excellent organizational and communication skills and be goal-oriented.

The ideal candidate must:

  • Identify, qualify, and develop commercial insurance opportunities with new and existing clients in person, on-line, by phone, and through written communication
  • Foster and maintain excellent relationships with clients and prospects through regular follow up, timely quotations, and general account support
  • Actively partner, network, and plan for new clients and/or new business opportunities
  • Support and prepare clients for renewal and retention and maintain strong client relationships
  • Anticipate, respond to, and follow up on all existing client needs
  • Monitor, review and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely and professional manner
  • Collaborate with team members, mentor staff, participate in agency marketing activities, meet/network with carriers and vendors, and attend agency functions
  • Stay current on industry changes and maintain CE
  • Display a positive, helpful attitude to help create a friendly environment for clients and co-workers

Qualifications

The ideal candidate will:

  • Hold the insurance license required by your state and have a minimum of two years insurance sales experience
  • Demonstrate strong knowledge of insurance products and usages, rating procedures, underwriting procedures, coverages, and industry operations to effectively secure new business and maintain existing client base
  • Have a Bachelors Degree or comparable work experience
  • Possess strong presentation, persuasion, and negotiation skills with the ability to close sales
  • Be people-oriented, client-focused, and professionally assertive in developing new client relationships and servicing existing clients
  • Possess outstanding organizational skills with an ability to complete difficult assignments without supervision
  • Demonstrate sound business judgment, strong decision making, and superior written and verbal communication skills
  • Have excellent time management skills with a personal accountability mindset
  • Thrive in a team environment and be a positive team player
  • Have technology and computer proficiency, including agency management systems

Apply