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Claim Jobs in Virginia (NOW HIRING)

Chubb

Casualty Claim Examiner

Chesapeake, VA

$53K - $77K/yr

Chubb is looking to build a talent pipeline for upcoming Casualty Claims Examiner, Claim Specialist and Claim Manager positions! If you have expertise in personal and commercial auto claims ...

Chubb

Casualty Claim Examiner

Chesapeake, VA · On-site

$53K - $77K/yr

Chubb is looking to build a talent pipeline for upcoming Casualty Claims Examiner, Claim Specialist and Claim Manager positions! If you have expertise in personal and commercial auto claims ...

FCCI Insurance Group

E&S Claim Adjuster

Glen Allen, VA · On-site +1

$91K - $140K/yr

We are currently seeking an E&S Claim Adjuster to investigate and adjust assigned Excess and Surplus Lines claims that require expertise in areas such as coverage, analysis, jurisdictional and ...

Chubb

Sr. Claim Center Representative

Chesapeake, VA · On-site

This is an entry to mid-level role in the North America claim contact center. In this role, you will be instrumental in delivering superior customer service, utilizing your excellent communication ...

Capstone ISG

1099 Adjuster Apply Here!

VA · On-site

... the claim status with clear, timely and accurate written/oral communication. Requirements * 2+ years handling property insurance claims required * Candidate must have an active Xactimate account

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Claim information

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How much do claim jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for claim in Virginia is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.64 per hour, depending on experience, location, and employer.

What is a claim?

Claims are formal requests made by policyholders to an insurance company for coverage or compensation for a covered loss or policy event. When an insured event occurs, such as an accident or damage, the policyholder submits a claim to the insurer, who then evaluates it to determine if the loss is covered under the policy and the amount to be paid. The claims process involves documentation, assessment, and often interaction with claims adjusters. The goal is to help the insured recover from their loss as outlined in the insurance agreement.

What are the key skills and qualifications needed to thrive as a claims adjuster, and why are they important?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) is important. Strong negotiation, communication, and customer service skills help manage claimants' expectations and resolve disputes effectively. These abilities ensure accurate claim assessments, regulatory compliance, and a positive customer experience.

What are some common challenges faced by claims professionals and how can they be effectively managed?

Claims professionals often encounter challenges such as interpreting complex policy language, managing high caseloads, and addressing customer concerns during stressful situations. Staying organized, maintaining clear communication with all parties, and leveraging technology for tracking claims can help manage these challenges. Additionally, collaborating closely with underwriters, legal teams, and customers ensures accuracy and efficiency throughout the claims process.

What is the difference between Claim vs Adjuster?

AspectClaimAdjuster
CredentialsMay require basic insurance knowledge, certifications varyOften requires licensing and specific insurance adjuster certifications
Work EnvironmentTypically involves submitting claims, customer service, administrative tasksInvolves investigating, evaluating, and settling insurance claims
Industry UsageUsed across insurance sectors for filing claimsUsed for assessing and settling claims in insurance companies
Search/Comparison IntentPeople compare Claim roles to understand filing processesPeople compare Adjuster roles to understand claim evaluation

In summary, a Claim generally refers to the process of submitting an insurance request, while an Adjuster is responsible for investigating and evaluating those claims to determine coverage and settlement. Both roles are integral to the insurance industry but focus on different stages of the claims process.

What is a job in claims?

A job in claims involves reviewing, investigating, and processing insurance claims to determine coverage and payout eligibility. Claims professionals often analyze documentation, communicate with clients and providers, and use specialized software to ensure accurate and efficient claim handling.

What are the most commonly searched types of Claim jobs in Virginia?

The most popular types of Claim jobs in Virginia are:

What are popular job titles related to Claim jobs in Virginia?

For Claim jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claim jobs in Virginia look for?

The top searched job categories for Claim jobs in Virginia are:

What cities in Virginia are hiring for Claim jobs?

Cities in Virginia with the most Claim job openings:

Claim jobs near you
Infographic showing various Claim job openings in Virginia as of August 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 81% Physical, 6% Hybrid, and 13% Remote job distribution, with an average salary of $43,408 per year, or $20.9 per hour.

P&C Liability Bodily Injury Adjuster - Norfolk, VA

Davies

Norfolk, VA • On-site, Remote

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

P&C Liability Bodily Injury Adjuster - Norfolk, VA
Department: Claims Administration & Adjusting
Employment Type: Permanent - Full Time
Location: Norfolk, VA
Compensation: $65,000 - $75,000 / year
Description
Our Story
Imagine being part of a team that's not just shaping the future but actively driving it. At Davies North America, we're at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
We're on the lookout for a Bodily Injury Adjuster in the Norfolk, VA area to join our growing team! As a Bodily Injury Adjuster, you will adjust third party General Liability, Auto Liability, Errors and Omissions, and Law Enforcement claims in which a claim exists for bodily injury, personal injury or wrongdoing. This role is a full-time, home-based position that may require travel at times to claims meetings at client locations, seminars for obtaining CEU credits, and scene investigations or inspections.
Key Responsibilities
  • Perform all duties as outlined in the Property Damage Adjuster Job Description
  • Daily review of workflow and claim system reminders with follow up and significant progress towards completion of any task set as a reminder, or received in workflow within 72 hours
  • Review of new claims assignments within 24 hours of assignment/Completion of the Plan of Action
  • Contact with the insured/claimant within 24 hours of assignment
  • Assign appraisers or coordinate the receipt of estimates of damage according to client guidelines or approval
  • Determine if estimates or appraisals are appropriate based upon reported damages and other evidence
  • Gather evidence of damages
  • Interview or obtain recorded statements from the claimant, the Insured and any witnesses
  • Request payment authorization according to client guidelines and Davies Claims North America policy and procedures
  • Follow client guidelines for any claim denial
  • Obtain internal investigation reports from the insured (client) when permitted by the client
  • Professional and timely communication with the client
  • Determine degree of attorney involvement, if any
  • Always act with the utmost good faith in handling of the claim from beginning to closure
  • Set reminders within the claim system for necessary follow up in an appropriate time frame
  • Accurately record any communication, or activity relevant to the claim; in the claim system notes
  • Follow procedures to image documents sent to you that are relevant to the claim file (including e-mail)
  • Meet the requirements of Continuing Education as required for licensure as an adjuster
  • Maintain a 95% claim closure ratio
  • Report to the Excess carrier on any claim that meets the requirements to do so (including status reports)
  • Immediately notify your supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, communicate and cooperate with defense counsel
  • Obtain status reports from defense counsel at 90-day intervals
  • Read and Understand the Excess Carrier Insurance Policy
  • Run ISO ClaimSearch on injured claimants
  • Determine the injury status of all persons involved in a crash investigation
  • Interact with insurance adjusters from other companies to obtain information needed to process your claim
  • Respond to Reservation of Rights letters from Excess Carrier if necessary
  • Develop working knowledge of No Fault/PIP law
  • Enter necessary information into the claim system to ensure mandatory reporting to Medicare
  • Follow Davies Claims North America guidelines when settling claims involving a Medicare recipient
  • Check for the claimant's compliance with F.S. 768.28 Sovereign Immunity
  • Recommend/assign field adjuster as necessary
  • Review field adjuster reports for thoroughness and accuracy.

Skills, knowledge & expertise
  • College degree or equivalent experience
  • Possession of Adjuster license
  • Maintain CEU credits for Adjuster license
  • Excellent knowledge of Tort Law, bad faith procedures and case law, as well as principles of liability and medical terminology
  • Previous experience with settling bodily injury claims
  • Proficiency with Microsoft Office Suite
  • Proactive, independent, dependable, and takes initiative with consistent follow through
  • Superb written and verbal communication skills conducted in a timely manner with diverse audiences
  • Superior time management skills with capability of working with and meeting deadlines
  • Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced work environment
  • High level attention to detail with ability to utilize decision making and problem-solving skills
  • Capable of working collaboratively and independently with minimal supervision
  • Exhibit discretion with sensitive and confidential information

Equal Employment Opportunity & Legal Notices
Benefits
At Davies North America, we are dedicated to supporting the well‑being and future of our qualifying employees. Our comprehensive benefits package includes:
  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
  • Paid holidays
  • Life insurance and short‑term and long‑term disability coverage

Benefit offerings, eligibility, and required employer contributions may vary based on role, classification, and applicable federal, state, and local laws, including those tied to an employee's primary work location.
Where required by law, the Company provides paid sick leave, paid family and parental leave, and other mandated benefits in accordance with applicable state and local requirements.
Diversity and Inclusion
Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.
Compensation Transparency:
The salary range listed reflects the full compensation band for this role across all locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices.
Background Check & Fair Chance Compliance
Any background check or review of criminal history, if applicable to the role, will be conducted only after a conditional offer of employment and in compliance with applicable federal, state, and local laws, including fair‑chance hiring requirements.
Massachusetts NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We do not use sites like Facebook, Craigslist, or Telegram to recruit or interview potential employees or contractors. If you have been asked to provide any information through any method other than our career portal, please email us at recruitment@davies-group.com

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