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Claim Assistant Jobs in Virginia (NOW HIRING)

Claim Assistant-Chesapeake, VA

Chesapeake, VA · On-site

$17.25 - $21.75/hr

Claim Assistant Location: Chesapeake, VA Duration: 3 - 6 Months Visa: GC or USC Duties may include, but are not limited to: * Receive new losses and verifies accuracy of information via coverage.

... Claim professionals to gain clear insight on quality and behaviors that impact results. This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week. Essential ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... Responsibilities include the coordination of all claim resolution activities in accordance with ...

At CNA, we strive to create a culture in which people know they matter and are part of something ... The role combines technical claim leadership with people leadership, ensuring both strong claim ...

This is an entry to mid-level role in the North America claim contact center. In this role, you ... Process Digital Requests: Assist customers with electronic request processing, including first ...

This is an entry to mid-level role in the North America claim contact center. In this role, you ... Process Digital Requests: Assist customers with electronic request processing, including first ...

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Claim Assistant information

See Virginia salary details

$13

$20

$28

How much do claim assistant jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for claim assistant in Virginia is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges Claim Assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

What are Claim Assistants?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.
What are the most commonly searched types of Claim jobs in Virginia? The most popular types of Claim jobs in Virginia are:
What cities in Virginia are hiring for Claim Assistant jobs? Cities in Virginia with the most Claim Assistant job openings:
Infographic showing various Claim Assistant job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $43,408 per year, or $20.9 per hour.
Claim Assistant-Chesapeake, VA

Claim Assistant-Chesapeake, VA

Georgia IT Inc

Chesapeake, VA • On-site

$17.25 - $21.75/hr

Other

Posted 22 days ago


Job description

Claim Assistant

Location: Chesapeake, VA Duration: 3 - 6 Months Visa: GC or USC

Duties may include, but are not limited to:

  • Receive new losses and verifies accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claim reps/team leader.
  • Register loss payments on system.
  • Provide customer service to agents, insureds, clients and other customers.
  • Process authorized payments.
  • Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.
  • Typing, photocopying, indexing and filing.
  • Reports to an Operations Supervisor or to Claims Team Leader.

    Desired qualifications:

    • 2 years previous claims processing experience.
    • Strong customer service background.
    • Ability to operate and contribute positively in a team-based environment.
    • Good written and oral communication skills including effective telephone skills.
    • Ability to work independently under limited supervision.
    • Superior organizational skills and the ability to effectively manage multiple priorities.
    • Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.
    • Strong working knowledge of computer systems and various Microsoft applications such as Word and Outlook.
    • Committed to high standards of behavior and performance.

Georgia IT logo

About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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