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Claim Director Jobs in Virginia (NOW HIRING)

Claim Assistant-Chesapeake, VA

Chesapeake, VA ยท On-site

$17.25 - $21.75/hr

Perform all file updates on system as directed by claim reps/team leader. * Register loss payments on system. * Provide customer service to agents, insureds, clients and other customers. * Process ...

This position will develop and execute litigation claim management strategies that will assist in the reduction of self-funded loss costs to the company. The Director will manage a team of internal ...

This position will develop and execute litigation claim management strategies that will assist in the reduction of self-funded loss costs to the company. The Director will manage a team of internal ...

E&S Claim Adjuster

Glen Allen, VA ยท On-site +1

$91K - $140K/yr

Develop litigation/file disposition strategies and direct defense counsel on litigated files. * Provide comprehensive and timely reporting on claim status to claims management, policyholders, and ...

The Director, Claims Triage leads a nationwide triage operation, managing a fast-paced team ... Establish, refine and evolve best-in-class Triage claim management program operating ...

This position reports to the Director, SIU & Compliance in Richmond, VA. This is a 100% in-office ... claim presentations. * Initiates proactive data investigations and identifies emerging fraud ...

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Showing results 1-20

Claim Director information

See Virginia salary details

$82.8K

$125.8K

$176.5K

How much do claim director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for claim director in Virginia is $125,791.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,600.00 and $139,800.00 per year, depending on experience, location, and employer.

What is a claim director?

Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.

What are some common challenges claim directors face in managing large or complex claims, and how are these typically addressed?

Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.

What are the key skills and qualifications needed to thrive as a claim director, and why are they important?

To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.

What is the difference between Claim Director vs Claims Manager?

AspectClaim DirectorClaims Manager
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily claims operations, supervises claims staff
Employer & Industry UsageInsurance companies, large corporationsInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding leadership roles in claimsManaging claims processes and team supervision

The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.

What are the most commonly searched types of Claim jobs in Virginia?

The most popular types of Claim jobs in Virginia are:

What cities in Virginia are hiring for Claim Director jobs?

Cities in Virginia with the most Claim Director job openings:

Infographic showing various Claim Director job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $125,791 per year, or $60.5 per hour.

Claim Assistant-Chesapeake, VA

Georgia IT Inc

Chesapeake, VA โ€ข On-site

$17.25 - $21.75/hr

Other

Re-posted 11 days ago


Job description

Claim Assistant

Location: Chesapeake, VA Duration: 3 - 6 Months Visa: GC or USC

Duties may include, but are not limited to:

  • Receive new losses and verifies accuracy of information via coverage.
  • Register new loss information on system.
  • Perform all file updates on system as directed by claim reps/team leader.
  • Register loss payments on system.
  • Provide customer service to agents, insureds, clients and other customers.
  • Process authorized payments.
  • Input data entry correspondence into system, diaries information for claims reps and/or team leader, and prepares form letters.
  • Typing, photocopying, indexing and filing.
  • Reports to an Operations Supervisor or to Claims Team Leader.

    Desired qualifications:

    • 2 years previous claims processing experience.
    • Strong customer service background.
    • Ability to operate and contribute positively in a team-based environment.
    • Good written and oral communication skills including effective telephone skills.
    • Ability to work independently under limited supervision.
    • Superior organizational skills and the ability to effectively manage multiple priorities.
    • Demonstrated initiative as evidenced by the ability to self-manage, organize and prioritize work.
    • Strong working knowledge of computer systems and various Microsoft applications such as Word and Outlook.
    • Committed to high standards of behavior and performance.

Georgia IT logo

About Georgia IT

Sourced by ZipRecruiter

A PROFESSIONAL SERVICES ORGANIZATION WITH A VISION OF DELIVERING SIMPLE AFFORDABLE, SUSTAINABLE SOLUTIONS FOR COMPLEX PROBLEMS WITH INTEGRITY. OUR GOAL IS TO ACHIEVE ALL THIS IN A COLLABRATIVE APPROACH WITH ALL PARTIES INVOLVED IN DELIVERING SOLUTIONS/PRODUCTS.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Alpharetta, GA, US

Year founded

2007

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