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Claim Assistant Jobs in Virginia (NOW HIRING)

For QTS, our Executive Assistants are a crucial element in our Executive Support organization, a ... claim. The "Know Your Rights" Poster is included here: Know Your Rights (English) Know Your Rights ...

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

The Claims Assistant is a support role for the Risk Management team. This role partners with ... triage of claim calls, emails and mail. • Assists in general department support and ...

Claims Assistant

Chesapeake, VA · On-site

$23 - $25.25/hr

The Claims Assistant is a support role for the Risk Management team. This role partners with ... Assists department with triage of claim calls, emails and mail. Assists in general department ...

Senior Claims Assistant

Richmond, VA · On-site

$18.50 - $23.50/hr

Senior Claims Assistant Argo Group is an underwriter of specialty insurance products in the ... Review each claim for payment, documenting date issued and check number. Researching financials to ...

Bilingual Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office ... Review each claim for payment, documenting date issued and check number. Researching financials to ...

Valet Attendant

Richmond, VA

$13.75 - $17.75/hr

... Assistant Manager for safe, secure storage in the locking key box. * Valet Attendant Pick up procedure responsibilities. * Part three of the claim check MUST be provided before vehicles are returned ...

Showing results 21-40

Claim Assistant information

See Virginia salary details

$13

$20

$28

How much do claim assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for claim assistant in Virginia is $20.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.64 per hour, depending on experience, location, and employer.

What is a claim assistant?

Claim Assistants are professionals who provide administrative and clerical support to claims departments in insurance companies or related organizations. Their main responsibilities include processing claim forms, verifying information, assisting claimants with inquiries, maintaining records, and supporting claims adjusters throughout the claims process. They play a crucial role in ensuring timely and accurate handling of insurance claims, helping both clients and the company resolve claims efficiently.

What are the key skills and qualifications needed to thrive as a claim assistant, and why are they important?

To thrive as a Claim Assistant, you need strong organizational skills, attention to detail, and a foundational understanding of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with insurance claims management systems, office software like Microsoft Office, and sometimes basic data entry certifications are commonly needed. Excellent communication, problem-solving, and customer service skills help you interact effectively with clients and team members. These skills ensure accurate and timely processing of claims, minimize errors, and provide a positive experience for policyholders.

What are some of the common challenges claim assistants face when managing multiple claims simultaneously?

Claim Assistants often juggle several claims at once, requiring strong organizational skills and attention to detail. A common challenge is prioritizing tasks effectively, as some claims may require urgent follow-up or additional documentation. Staying on top of multiple deadlines and communicating with various stakeholders—such as policyholders, adjusters, and healthcare providers—can be demanding. Utilizing claims management software and maintaining clear records can help manage workload and reduce errors.

What is the difference between Claim Assistant vs Claims Processor?

AspectClaim AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; some roles may require insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with claimants and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, claims departments
Common Search & ComparisonClaim Assistant vs Claims Processor

The Claim Assistant and Claims Processor roles share similarities in work environment and required credentials, often working within insurance companies. The Claim Assistant typically supports claim handling by gathering information and coordinating with clients, while the Claims Processor focuses on reviewing, evaluating, and processing claims. Both roles are essential in the claims process, but the Claims Processor usually has more responsibility for decision-making and claim approval.

Is claims processing a stressful job?

Claims processing is a core responsibility of claim assistants, involving reviewing and managing insurance claims, which can be stressful due to tight deadlines, high workload, and the need for accuracy. The job requires attention to detail, communication skills, and sometimes working under pressure, especially during peak periods or complex cases.

What are the most commonly searched types of Claim jobs in Virginia?

The most popular types of Claim jobs in Virginia are:

What cities in Virginia are hiring for Claim Assistant jobs?

Cities in Virginia with the most Claim Assistant job openings:

Infographic showing various Claim Assistant job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,408 per year, or $20.9 per hour.

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Re-posted 13 days ago


Job description

Who You Are
You are a motivated and organized individual, who enjoys working in an ever-changing environment and has a keen eye for attention to detail. You are ready to learn new skills, in a fast paced and growing industry with a focus on efficiency, organization, and strong communication to ensure smooth daily operations for our executives. You provide high-level administrative and office support to an assigned executive(s) and oversee various office operations.
The Impact You Will Have
As an Executive Assistant with QTS, you will have the opportunity to work with our executives across the organization and support them to be successful in their day-to-day roles. For QTS, our Executive Assistants are a crucial element in our Executive Support organization, a key part of our team, and provide more than just administrative support. With customer service in mind, you will not only work with executives, but also their teams in prioritizing meetings, communications, and needs of our executive team.
What You Will Do
  • Manage an executive's calendar, scheduling meetings, and handling complex scheduling needs.
  • Act as a gatekeeper for the executive, filtering calls, emails, and visitors to ensure the executives time is used effectively.
  • Arrange travel itineraries, book flights, hotels, and transportation.
  • Handle incoming and outgoing communication, including emails, phone calls, and correspondence, and act as a point of contact for the executive.
  • Organize and maintain documents, prepare reports, and create presentations.
  • Assist with special projects and tasks, as needed, to support the executives' needs and objectives.
  • Prepare meeting agendas, take minutes as needed, and ensure efficient meeting flow.
What You Will Need to be Successful
  • Five or more years of experience in an administrative function.
  • Strong communication skills.
  • Proficiency with technology including MS Office, email and other relevant programs.
  • Attention to detail and accuracy.
  • Problem solving skills.
  • Ability to operate with discretion and confidentiality.

Other Key Skills
  • Analytical skills, including the ability to perform basic spreadsheet functions.
  • Experience assisting with event planning, including coordinating logistics and ensuring smooth execution.
  • Experience writing communications on behalf of leaders for distribution.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.