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Claim Operator Jobs (NOW HIRING)

REINSURANCE ASSOCIATES INC

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Mechanical Claim Adjuster

Fenton, MO · On-site

$19 - $25/hr

Wise F&I is currently seeking full-time Claim Adjusters to support our VSC claims team and our ... our operating partners include seasoned Insurance Agents, national Lenders and their client ...

Solera

Field Claim Representative

Manhattan, NY · On-site +1

... claim inventory assignments pursuant to SOS field inventory processes. • Complete all tasks ... standard operating and safety procedures, written and oral, at all times. • Ability and ...

Solera

Field Claim Representative

Manhattan, NY · On-site +1

... claim inventory assignments pursuant to SOS field inventory processes. • Complete all tasks ... standard operating and safety procedures, written and oral, at all times. • Ability and ...

Wise F&I

Mechanical Claim Adjuster

Fenton, MO · On-site

$47K - $61K/yr

Wise F&I is currently seeking full-time Claim Adjusters to support our VSC claims team and our ... our operating partners include seasoned Insurance Agents, national Lenders and their client ...

Eberl

Desk Adjuster

Lakewood, CO · On-site

$50K/yr

This includes claim review and prior history, evaluating inspection documents, determining coverage ... operating office equipment, cell phone usage, walking, face to face discussions and web-based ...

Eberl

Desk Adjuster

Lakewood, CO

$50K/yr

This includes claim review and prior history, evaluating inspection documents, determining coverage ... operating office equipment, cell phone usage, walking, face to face discussions and web-based ...

Chubb

AVP, Claim - Coverage & Complex

New Haven, CT · On-site

$117K - $170K/yr

... operating environment. Experience involving Financial Lines (D&O E&O, EPLI, Fidelity, Surety ... Providing guidance to claims disciplines regarding coverage issues, coverage disputes and claim ...

Chubb

AVP, Claim - Coverage & Complex

New Haven, CT · On-site

$117K - $170K/yr

... operating environment. Experience involving Financial Lines (D&O E&O, EPLI, Fidelity, Surety ... Providing guidance to claims disciplines regarding coverage issues, coverage disputes and claim ...

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Claim Operator information

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$41K

$76K

$99K

How much do claim operator jobs pay per year?

As of Jun 5, 2026, the average yearly pay for claim operator in the United States is $76,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What are some common challenges a Claim Operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What does a Claim Operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

More about Claim Operator jobs
What cities are hiring for Claim Operator jobs? Cities with the most Claim Operator job openings:
What states have the most Claim Operator jobs? States with the most job openings for Claim Operator jobs include:
What job categories do people searching Claim Operator jobs look for? The top searched job categories for Claim Operator jobs are:
Claim Operator jobs near you
Infographic showing various Claim Operator job openings in the United States as of May 2026, with employment types broken down into 53% Full Time, 46% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $76,039 per year, or $36.6 per hour.

Mechanical Claim Adjuster

REINSURANCE ASSOCIATES INC

Fenton, MO • On-site

$19 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago

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Job description

Are you a technician, service writer, or parts manager looking to get out of the shop and transfer your skills to a new career? Wise F&I is currently seeking full-time Claim Adjusters to support our VSC claims team and our continued business growth.

This position is Monday through Friday with weekends off. We provide a competitive salary commensurate with experience, have 10 major holidays scheduled off annually - with pay, provide a robust health care and benefits package; in addition to, a bright, modern work space with optional stand-up desk capability.

Primary Job Function: The Claims Adjuster is responsible for the set-up and processing of automotive VSC claims filed with our company that cover mechanical breakdown, appearance, tire & wheel and other benefits. This includes reviewing repair estimates, inspection reports, supporting documentation, communicating with repair facilities, and ultimately determining coverage.

Company Description: Wise F&I delivers industry-leading administration services for automotive F&I-related, voluntary protection products such as VSC, Appearance, Tire & Wheel, Key Replacement, GAP and Theft-deterrent protection. We process and adjust claims for these contracts within programs that are underwritten by only Excellent (A- or better) rated Insurance Carriers. As a rapidly growing automotive F&I product provider with over 30 years of continuous operation in the Automotive F&I space, our operating partners include seasoned Insurance Agents, national Lenders and their client Automotive Dealers.

Job Responsibilities / Tasks include:

  • Working in a call center environment focused on handling calls daily within expected performance metrics, handle times, and volume.
  • Reviewing claims using the adjudication process established by department and within company guidelines.
  • Reviewing and verifying repair costs using standard "national labor and parts guides" (including labor rates and time) to ensure estimates are within approval guidelines.
  • Verifying, analyzing, and investigating repair information to determine if coverage is within the guidelines of the service contract.
  • Retrieving information from company systems and communicating information back to the customers, dealers, repair facilities, and vendors in a clear and concise manner.
  • Determining the appropriate authorization amount based on contract guidelines via the use of good judgment combined with mechanical knowledge.
  • Documenting all interactions, research, verifications and other claim-related information in the claim administration system.
  • Ability to communicate effectively by telephone and email with retail and wholesale customers, repair facilities, and non-related parties using good customer service skills.
  • Working pro-actively and cohesively as a member of the claims team.
  • Attending training seminars and/or continuing education.
  • Maintaining high customer service requirements and productivity standards.
  • Working with management on specific issues as requested.

Required Education and Skills include:

  • High school diploma or GED preferred. Technical training or College Degree is a plus.
  • Preferred 3 or more years of hands-on automotive repair or equivalent automotive technical experience.
  • ASE or equivalent Manufacturer certification preferred.
  • Outstanding verbal and written communication skills.
  • Proficient use of current computer systems, Microsoft and web-based applications.
  • Proficient use of communication tools for email, instant message and meeting platforms.
  • Possess strong customer service skills including conflict avoidance/resolution, negotiation, and persuasive speaking.
  • Possess problem solving, decisiveness and time management skills.

Comprehensive Benefits:

  • Competitive hourly wage (40 hrs/week)
  • Annual Performance Evaluation w/ Compensation Review
  • Bright, Modern Work Spaces
  • 9 Paid Holidays (per year)
  • Paid Vacation Days
  • 401K Retirement Plan (100% company match up to 4% of income w/ immediate vesting)
  • Insurance - paid benefits include Health, AD&D, Life and L/T Disability
  • Voluntary benefits include Dental, Vision, Life and S/T Disability

Convenient suburban location near intersection of I-270 and I-44 in southwest St. Louis County. We are an Equal Opportunity Employer.

Company Description

About Reinsurance Associates, Inc. d/b/a Wise F&I
Wise F&I is a mature voluntary protection product provider with over 30 years of experience in the automotive finance and insurance space. Wise F&I delivers administration services for F&I products, sold by dealers or lenders, including among others: GAP, Appearance, Service Contract, Etch and Tire & Wheel protection. This includes processing claims and cancellations. Our production partners include independent agents and their client automotive dealers and lenders; our operating partners include only Excellent (A- or better) rated insurance carriers.