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Claim Operator Jobs (NOW HIRING)

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Wise F&I is currently seeking full-time Claim Adjusters to support our VSC claims team and our ... our operating partners include seasoned Insurance Agents, national Lenders and their client ...

... claim inventory assignments pursuant to SOS field inventory processes. • Complete all tasks ... standard operating and safety procedures, written and oral, at all times. • Ability and ...

... claim inventory assignments pursuant to SOS field inventory processes. • Complete all tasks ... standard operating and safety procedures, written and oral, at all times. • Ability and ...

... claim inventory assignments pursuant to SOS field inventory processes. Complete all tasks assigned ... Follow all standard operating and safety procedures, written and oral, at all times. Ability and ...

Desk Adjuster

Lakewood, CO · On-site

$50K/yr

This includes claim review and prior history, evaluating inspection documents, determining coverage ... operating office equipment, cell phone usage, walking, face to face discussions and web-based ...

Desk Adjuster

Lakewood, CO · On-site

$50K/yr

This includes claim review and prior history, evaluating inspection documents, determining coverage ... operating office equipment, cell phone usage, walking, face to face discussions and web-based ...

Enrollment Specialist

Pecos, NM · Remote

$28.85 - $31.73/hr

Join Claim.MD: Simplifying Healthcare Through Innovation and Compassion Claim.MD is a leading ... operating practices to evaluate enrollment readiness, determine appropriate submission paths, and ...

$102.57 - $136.77/hr

Wir verstehen Claim Management als aktiven Beitrag zum Projekterfolg - pragmatisch ... Du unterstützt unsere Projektleiter dabei, vertragliche sowie operative Risiken frühzeitig zu ...

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Claim Operator information

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$41K

$76K

$99K

How much do claim operator jobs pay per year?

As of Sep 5, 2026, the average yearly pay for claim operator in the United States is $76,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What does a claim operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.

What are the key skills and qualifications needed to thrive as a claim operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What are some common challenges a claim operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

More about Claim Operator jobs

What cities are hiring for Claim Operator jobs?

Cities with the most Claim Operator job openings:

What states have the most Claim Operator jobs?

States with the most job openings for Claim Operator jobs include:

Infographic showing various Claim Operator job openings in the United States as of August 2026, with employment types broken down into 38% Full Time, 60% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $76,039 per year, or $36.6 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Samsung Electronics rating

6.7

Company rating: 6.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

129th of 161 rated electronics manufacturers


Job description

Position Summary
Headquartered in Plano, Texas, Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Role and Responsibilities
Role Summary
The Financial Claim Manager serves as the team lead for sales deduction claim management across Samsung Electronics America's CE and MX (310C) product divisions. The role is responsible for reviewing and approving all claim submissions in N-ERP and Salesforce Dotcom; enforcing policy compliance, and managing month-end financial close activities. Also acts as the designated Point-in-Contact (PIC) for internal & external checklist and audit requests, ensuring system integrity and operational accountability. This position will provide analysis of sales issues that affect the financial risk of all organizational items.
Key Responsibilities
1. Sales Deduction Claim Management
• Research and validate customer invoices, deductions, damages, and pricing discrepancies against trade agreements; ensure all components were set prior to issuing credit
• Distinguish between valid claims (promotions, co-op advertising) and invalid/unauthorized chargebacks
• Reconcile open customer balances and aging deduction reports in enterprise systems (SAP, NERP)
• Lead collection efforts or issue rebilling invoices for invalid deductions charged by B2C or B2B partners
• Partner with the sales and account management to align customer deductions with active promotions
• Communicate directly with external customers, & vendors clients to request backup documentation
• Drive on time processing/posting, with focus on accurate validation and analysis
2. Team Leadership & Operations Management
• Onboard & educate staff by teaching new team members how to handle customer claims and all aspects of validations and processes, emphasis on standard operating procedures
• Set and monitor performance tracking by setting clear measurable goals and objectives for all employees
• Cross functionally collaborate with internal & external stakeholders to ensure team has alignment on all current business areas and has awareness of underlining issues that will cause impacts and delays
• Full oversight of customers, vendors, and systems to develop continuous innovation and drive efficiencies where applicable; use of AI and automation, working in conjunction with PI and SEC
• Contribute and possibly lead financial acumen trainings to Sales & Marketing teams
3. Quality, Compliance, & Month-End Closing
• Ensure all current-month transactions are fully approved or cleared from the system by the close deadline
• Verify that all current-month sales deduction claims have been properly accrued
• Review aged claims with all relevant teams and drive resolution to minimize outstanding balances
• Handle all risk checklist items whether monthly reoccurring or ad-hoc delivery, with emphasis on identify root cause of each item, and action plan to improve and ultimately eliminate
4. Reporting & Financial Control
• Reconcile trade spend accounts and deduction balances against the general ledger and financial forecasts
• Conduct root cause analyses to highlight recurring operational leaks or systemic billing errors
• Deliver KPI reports and trend metrics on recovery rates and aged deduction portfolios to senior finance leaders, on monthly basis and upon ad-hoc time sensitive requests
• Assist Financial Management with all Auditor and SEC control month, quarter, annual, ad-hoc item reviews
Skills and Qualifications
Required Skills
ERP Proficiency
Sales Deduction & Customer Management
Financial Acumen
Analytical & Troubleshooting (Attention to Detail)
Training & Communication
Cross-functional Collaboration
Required Qualifications
Bachelor of Science Degree - in Finance, Accounting, Economics, or Business Administration
Advanced Degree - Master of Business Administration (MBA) or Master of Science in Finance
General Work Experience - 5 to 7 years of progressive experience in corporate finance, financial planning and analysis (FP&A), or accounting
Leadership Work Experience - 2 to 3 years supervising staff or leading cross-functional project teams
Language - fluency in English & Korean (spoken and written), added attribute, but not required
Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.
To ensure a fair and transparent recruitment process, please do not use GenAI tools during your interview unless explicitly permitted; failure to adhere to these guidelines may result in disqualification from the recruitment process.
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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