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Claim Operator Jobs in Arizona (NOW HIRING)

Epic Denials Management Operator

Gilbert, AZ · Remote

$18 - $24/hr

Experience analyzing billing workflows, claim issues, or operational data The wage range for this ... Work you'll do As an Epic Denials Management Operator on the AI & Engineering team, you will be ...

Epic Denials Management Operator

Tempe, AZ · Remote

$17.25 - $23/hr

Experience analyzing billing workflows, claim issues, or operational data The wage range for this ... Work you'll do As an Epic Denials Management Operator on the AI & Engineering team, you will be ...

Operating within the RideNow Way, this role helps bring consistency, accountability, and ... Analyze enterprise loss data, claim reserves, and Total Cost of Risk (TCOR). * Develop executive ...

Operating within the RideNow Way, this role helps bring consistency, accountability, and ... Analyze enterprise loss data, claim reserves, and Total Cost of Risk (TCOR). * Develop executive ...

Review claim activity, loss information, and claim documentation to identify issues, trends ... operating practices, or risk-control priorities. Governance, Compliance & Process Improvement

Review claim activity, loss information, and claim documentation to identify issues, trends ... operating practices, or risk-control priorities. Governance, Compliance & Process Improvement

Purpose The Proof of Claim Processor is responsible for the accurate preparation, processing, and ... Maintains compliance with all client guidelines, Standard Operating Procedures (SOPs), operational ...

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Claim Operator information

What does a claim operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.

What are the key skills and qualifications needed to thrive as a claim operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What are some common challenges a claim operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are popular job titles related to Claim Operator jobs in Arizona?

For Claim Operator jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Claim Operator jobs in Arizona look for?

The top searched job categories for Claim Operator jobs in Arizona are:

What cities in Arizona are hiring for Claim Operator jobs?

Cities in Arizona with the most Claim Operator job openings:

Infographic showing various Claim Operator job openings in Arizona as of August 2026, with employment types broken down into 52% Full Time, 46% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Cargo Claim Prevention Manager

AAA Cooper Transportation

Phoenix, AZ • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.


AAA Cooper Transportation rating

6.6

Company rating: 6.6 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

45th of 64 rated delivery companies


Job description

The Cargo Claim Prevention Manager will be responsible for implementing and administering methods, procedures, and standards for the purposes of supporting the service center's efforts in prevention of cargo loss and damage so as to prevent potential claims and claim liability, assist in improving operational efficiencies and quality of service, and OS&D mitigation efforts in a specific geographical region.
AAA Cooper Transportation, founded in 1955, is a privately held asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.
Essential Job Duties and Responsibilities:
Support all claim prevention activities throughout the assigned geographical region/territory including, but not limited to:
o Support and assist service center OS&D and operations personnel in handling all high value shortages and damages
o Support and assist all levels of service center personnel to ensure compliance with all OS&D, claims, and claims prevention policies and procedures
o Guide, train, teach and support all levels of Service Center personnel on proper loading and freight handling techniques
o Guide, train, teach and support all levels of Service Center personnel on bill control functions and procedures designed to reduce exposure to lost freight claims, improve service, improve customer tracking/tracing abilities that ultimately impact service center operational efficiency and productivity
o Manage and assist the service centers in the timely disposition of over, astray, refused, and salvage freight
o Assist service center management in identifying and correcting deficiencies in Dock, P&D, and administrative operations that may be contributing to OSD and delays in processing OSD
o Identify trends in OSD Activities to help service centers improve efficiency and reduce costs
Interacts with shippers and consignees in corrective action to reduce, minimize and/or eliminate claims
Work with Executive Management, Director Sales & Operations, Service Center Managers, Sales Territory Managers, and the Claims Prevention General Manager to identify root causes of OS&D and assist with suggestions and plans to eliminate nonconformance.
Work with the Claims Manager in investigating, minimizing, and resolving high value, technical, and complicated claims
Perform other duties as assigned by the Department General Manager
Pay Range: 80000.00-80000.00 per_year, General Benefits:
As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:
  • Health, Dental and Vision Insurance
  • Compay Health Savings Account contributions
  • 401k with company match
  • Company paid life insurance
  • Long Term Disability
  • Dependent Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Wellness programs
  • Paid Holidays
  • Paid vacation
  • Weekly direct payroll deposits
  • Tuition Reimbursement Program
  • Employee Assistance Program

Job Requirements
Associate's degree or higher college completion, preferably in Transportation, Logistics or related area of study
Operations management/supervisory experience.
Preferably experience in OS&D and/or claims prevention in the transportation industry.
Proficient with Microsoft Office software and OS&D computer related programs
Familiarity with basic cargo claims liability
Strong verbal, interpersonal and supervisory skills
Strong written and verbal communication skills
Extensive travel required as needed and/or directed
Category: Service Center Leadership

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