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Claim Operator Jobs (NOW HIRING)

E-Solutions

Claim Operator

Plano, TX · On-site

Review new submissions to ensure all required documentation and claim details are included File and manage shortage claims based on shortage investigation report, theft notification, and/or warehouse ...

Claim Health

Forward Deployed Engineer

New York, NY · On-site

Experience working in highly customer-embedded engineering roles Why Join Claim Health Build the Operating Layer for a Massive Industry Healthcare operations are still largely manual. We're building ...

Claim Health

Full Stack Engineer

New York, NY · On-site

$150K - $200K/yr

YC-backed, early-stage About Claim Health Claim Health is the AI Revenue Platform for Post-Acute ... Are comfortable operating with ambiguity and high ownership * Want to build foundational systems ...

United Road

Claims Analyst

Romulus, MI · On-site

We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically ... The primary responsibility of this position is to analyze each cargo claim based on investigation ...

Public Storage

Claims Analyst

Frisco, TX · On-site

... operator of self-storage facilities in the world. With thousands of locations across the U.S. and ... The Claims Analyst helps support cost containment efforts, timely claim handling, and reporting ...

Public Storage

Claims Analyst

Frisco, TX

... operator of self-storage facilities in the world. With thousands of locations across the U.S. and ... The Claims Analyst helps support cost containment efforts, timely claim handling, and reporting ...

Public Storage

Claims Analyst

Frisco, TX · On-site

... operator of self-storage facilities in the world. With thousands of locations across the U.S. and ... The Claims Analyst helps support cost containment efforts, timely claim handling, and reporting ...

Enservio

Field Claim Representative

... standard operating and safety procedures, written and oral, at all times. • Ability and ... claim staff. • Present in a professional manner both in personal and vehicle appearance. • ...

Public Storage

Claims Analyst

Frisco, TX

... operator of self-storage facilities in the world. With thousands of locations across the U.S. and ... The Claims Analyst helps support cost containment efforts, timely claim handling, and reporting ...

Samsung Electronics

Financial Claim Manager

Plano, TX · On-site

Role and Responsibilities Role Summary The Financial Claim Manager serves as the team lead for ... operating procedures Set and monitor performance tracking by setting clear measurable goals and ...

Samsung Electronics

Financial Claim Manager

Plano, TX · On-site

Role and Responsibilities Role Summary The Financial Claim Manager serves as the team lead for ... operating procedures Set and monitor performance tracking by setting clear measurable goals and ...

Solera, Inc.

Field Claim Representative

... claim inventory assignments pursuant to SOS field inventory processes. • Complete all tasks ... standard operating and safety procedures, written and oral, at all times. • Ability and ...

Enservio

Field Claim Representative

Follow all standard operating and safety procedures, written and oral, at all times. * Ability and ... Property and Casualty claim experience a plus. * Restoration industry experience a plus. * Ability ...

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All JobsClaim Operator Jobs

Claim Operator information

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$41K

$76K

$99K

How much do claim operator jobs pay per year?

As of Aug 14, 2026, the average yearly pay for claim operator in the United States is $76,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What are some common challenges a claim operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are the key skills and qualifications needed to thrive as a claim operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What does a claim operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.
More about Claim Operator jobs

What cities are hiring for Claim Operator jobs?

Cities with the most Claim Operator job openings:

What states have the most Claim Operator jobs?

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Claim Operator jobs near you
Infographic showing various Claim Operator job openings in the United States as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $76,039 per year, or $36.6 per hour.

Claim Operator

E-Solutions

Plano, TX • On-site

Other

Re-posted 5 days ago

Job description

Job Title

Key Responsibilities:

Review new submissions to ensure all required documentation and claim details are included

File and manage shortage claims based on shortage investigation report, theft notification, and/or warehouse incident report

Investigate and process damage claim submissions based on return authorizations and QC reports

Communicate with the logistics service provider to ensure a timely and accurate resolution

Thoroughly review all claim declinations and communicate the final resolution to customers, if valid

Dispute invalid claim resolutions to overturn declination and negotiate claim settlements

Analyze data to determine claim validity; evaluate independent reports, including video, written incident reports, valuation estimates, etc

Compile comprehensive claim analyses for monthly reporting to clients

Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings

Notify involved parties of claim filings and/or rejected claims and clearly communicate with the claimant the best course of action to mitigate loss

Escalate high-value declinations with management to discuss possible recourse

Other ad-hoc reporting/investigation

Qualifications & Skills:

Required proficiency in Microsoft Excel, including but not limited to, basic reporting functions and formatting, VLOOKUP, and pivot tables

1+ years of freight claims processing experience preferred

Excellent verbal and written communication skills

Strong critical thinking and creative problem solving skills

Flexibility to work in a fast-paced, team-oriented environment

Superior attention to detail, organization, cross-group collaboration, and project management skills

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