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Claim Operator Jobs (NOW HIRING)

Btisolutions

Claim Operator

Plano, TX · On-site

$63K - $81K/yr

Claim Operator Key Responsibilities: * Review new submissions to ensure all required documentation and claim details are included * File and manage shortage claims based on shortage investigation ...

E-Solutions

Claim Operator

Plano, TX · On-site

Review new submissions to ensure all required documentation and claim details are included File and manage shortage claims based on shortage investigation report, theft notification, and/or warehouse ...

SBT Global, Inc.

Logistics Claim Operator

Plano, TX · On-site

$20/hr

Review new submissions to ensure all required documentation and claim details are included * File and manage shortage claims based on shortage investigation report, theft notification, and/or ...

SBT Global, Inc.

Logistics Claim Operator

Plano, TX

$20/hr

Review new submissions to ensure all required documentation and claim details are included * File and manage shortage claims based on shortage investigation report, theft notification, and/or ...

Claim Health

Forward Deployed Engineer

New York, NY · On-site

Experience working in highly customer-embedded engineering roles Why Join Claim Health Build the Operating Layer for a Massive Industry Healthcare operations are still largely manual. We're building ...

Aon Corporation

Claim Professional I

TX · Remote

$23.75 - $32.75/hr

... Bechtel operating imperatives. * Assists project management to include ES&H, Labor Relations ... Monitors claims activity to identify early negative claim trends or other issues that may ...

Aon

Claim Professional I

... Bechtel operating imperatives. * Assists project management to include ES&H, Labor Relations ... Monitors claims activity to identify early negative claim trends or other issues that may ...

Claim Health

Full Stack Engineer

New York, NY · On-site

$150K - $200K/yr

YC-backed, early-stage About Claim Health Claim Health is the AI Revenue Platform for Post-Acute ... Are comfortable operating with ambiguity and high ownership * Want to build foundational systems ...

United Road

Claims Analyst

Romulus, MI · On-site

We employ approximately 1,800 professionals, operating out of nearly 75 locations strategically ... The primary responsibility of this position is to analyze each cargo claim based on investigation ...

Carlisle Byers Casey, PLLC

Be Seen First

Claim Navigator - Workers' Compensation & Civil Claims

Spokane, WA · On-site

$18.50 - $30/hr

Our Claim Navigators help injured people move through complicated legal and administrative ... We work as a team rather than operating through isolated individual caseloads. We value clear ...

Enservio

Field Claim Representative

Follow all standard operating and safety procedures, written and oral, at all times. * Ability and ... Property and Casualty claim experience a plus. * Restoration industry experience a plus. * Ability ...

Enservio

Field Claim Representative

Follow all standard operating and safety procedures, written and oral, at all times. * Ability and ... Property and Casualty claim experience a plus. * Restoration industry experience a plus. * Ability ...

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Claim Operator information

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$41K

$76K

$99K

How much do claim operator jobs pay per year?

As of Jul 25, 2026, the average yearly pay for claim operator in the United States is $76,039.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $85,500.00 per year, depending on experience, location, and employer.

What are some common challenges a Claim Operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are the key skills and qualifications needed to thrive as a Claim Operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What does a Claim Operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.
More about Claim Operator jobs
What cities are hiring for Claim Operator jobs? Cities with the most Claim Operator job openings:
What states have the most Claim Operator jobs? States with the most job openings for Claim Operator jobs include:
What job categories do people searching Claim Operator jobs look for? The top searched job categories for Claim Operator jobs are:
Claim Operator jobs near you
Infographic showing various Claim Operator job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $76,039 per year, or $36.6 per hour.

Claim Operator

Btisolutions

Plano, TX • On-site

$63K - $81K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Claim Operator

Key Responsibilities:

  • Review new submissions to ensure all required documentation and claim details are included
  • File and manage shortage claims based on shortage investigation report, theft notification, and/or warehouse incident report
  • Investigate and process damage claim submissions based on return authorizations and QC reports
  • Communicate with the logistics service provider (LSP) to ensure a timely and accurate resolution
  • Thoroughly review all claim declinations and communicate the final resolution to customers, if valid
  • Dispute invalid claim resolutions to overturn declination and negotiate claim settlements
  • Analyze data to determine claim validity; evaluate independent reports, including video, written incident reports, valuation estimates, etc
  • Compile comprehensive claim analyses for monthly reporting to clients
  • Work within company guidelines to analyze contractual agreements of the customer, shipper, consignee or carrier and then assess the physical damage reports and the cargo claims findings
  • Notify involved parties of claim filings and/or rejected claims and clearly communicate with the claimant the best course of action to mitigate loss
  • Escalate high-value declinations with management to discuss possible recourse
  • Other ad-hoc reporting/investigation

Qualifications & Skills:

  • Required proficiency in Microsoft Excel, including but not limited to, basic reporting functions and formatting, VLOOKUP, and pivot tables
  • 1+ years offreightclaims processing experience preferred
  • Excellent verbal and written communication skills
  • Strong critical thinking and creative problem solving skills
  • Flexibility to work in a fast-paced, team-oriented environment
  • Superior attention to detail, organization, cross-group collaboration, and project management skills
Why work at BTI?

We're committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.

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