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Claim Operator Jobs in Minnesota (NOW HIRING)

Deloitte

Hospital Billing Operator

Minneapolis, MN · Remote

$19 - $24.50/hr

Epic Hospital Billing Operator Position Summary Join Deloitte's AI & Engineering practice to ... Validate claim data for demographics, insurance coverage, authorizations, provider information ...

CVS Health

Data Entry Operator

Saint Paul, MN · On-site

$17 - $34.15/hr

Position Summary The Data Entry Operator is responsible for accurate data entry, including entering ... Must be familiar with HCFA 1500 and UB Claim Forms, as well as RX, Wellness and Superbill filings ...

Berkley

Sr. Claims Examiner

Saint Paul, MN · On-site

$65K - $85K/yr

Berkley is comprised of individual operating units that serve a defined insurance market segment ... Document claim handling activities; create and document action plans. * Establish appropriate case ...

Abbott

Manager, Patient Claims

Plymouth, MN

... operative notes, product history, complaint data, field reports, and physician/hospital information to determine causation, product involvement, and claim valuation. * Assess potential exposure and ...

Abbott

Manager, Patient Claims

Plymouth, MN

... operative notes, product history, complaint data, field reports, and physician/hospital information to determine causation, product involvement, and claim valuation. * Assess potential exposure and ...

Abbott

Manager, Patient Claims

Plymouth, MN · On-site

... operative notes, product history, complaint data, field reports, and physician/hospital information to determine causation, product involvement, and claim valuation. * Assess potential exposure and ...

LifeWorks by Telus

Disability Assistant

Minneapolis, MN · On-site

Updates claim notes with appropriate claim and certification information. * Assists Case Managers and Nurse Consultants as needed * Will follow all processes as laid out in the Standard Operating ...

Berkley

WC Claims Representative 1

Saint Paul, MN

$44K - $55K/yr

Berkley is comprised of individual operating units that serve a defined insurance market segment ... Responsibilities Investigates workers' compensation injury/illness claims, documents claim handling ...

Berkley

WC Claims Representative 1

Saint Paul, MN

$44K - $55K/yr

Berkley is comprised of individual operating units that serve a defined insurance market segment ... Company URL: Investigates workers' compensation injury/illness claims, documents claim handling ...

Berkley

WC Claims Representative 1

Saint Paul, MN · On-site

$44K - $55K/yr

Berkley is comprised of individual operating units that serve a defined insurance market segment ... Responsibilities Investigates workers' compensation injury/illness claims, documents claim handling ...

Lifeworks

Disability Assistant

Minneapolis, MN · Remote

Updates claim notes with appropriate claim and certification information. * Assists Case Managers and Nurse Consultants as needed * Will follow all processes as laid out in the Standard Operating ...

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All JobsClaim Operator JobsClaim Operator Jobs in Minnesota

Claim Operator information

What are some common challenges a Claim Operator faces in managing insurance claims, and how can they be addressed?

Claim Operators often encounter challenges such as handling a high volume of claims, ensuring accuracy in documentation, and meeting strict deadlines. These challenges can be managed by developing strong organizational skills, utilizing claims management software efficiently, and maintaining clear communication with both clients and team members. Staying updated on regulatory changes and company policies also helps prevent errors and ensures compliance throughout the claims process.

What is the difference between Claim Operator vs Claims Adjuster?

AspectClaim OperatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; licensing or certification often required
Work EnvironmentInsurance companies, claims processing centersFieldwork and office settings, inspecting damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonClaim OperatorClaims Adjuster

Claim Operators primarily handle the administrative processing of claims within insurance companies, focusing on data entry and documentation. Claims Adjusters, on the other hand, evaluate damages, inspect claims, and determine settlement amounts. While both roles require insurance knowledge and sometimes licensing, Claim Operators focus on processing, whereas Claims Adjusters are more involved in assessment and decision-making.

What are the key skills and qualifications needed to thrive as a Claim Operator, and why are they important?

To thrive as a Claim Operator, you need strong analytical skills, attention to detail, and a foundational understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, organization, and problem-solving abilities help in interacting with clients and resolving claims efficiently. These skills are crucial for accurately processing claims, ensuring customer satisfaction, and maintaining compliance with regulatory standards.

What does a Claim Operator do?

A Claim Operator is responsible for processing and managing insurance claims. They review claim submissions, verify documentation for accuracy, and determine the validity of claims according to company policies. Claim Operators may also communicate with clients, adjusters, and other stakeholders to gather additional information or resolve issues. Their role helps ensure that claims are handled efficiently and fairly, contributing to customer satisfaction and the integrity of the insurance process.
What are popular job titles related to Claim Operator jobs in Minnesota? For Claim Operator jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Claim Operator jobs in Minnesota look for? The top searched job categories for Claim Operator jobs in Minnesota are:
What cities in Minnesota are hiring for Claim Operator jobs? Cities in Minnesota with the most Claim Operator job openings:
Claim Operator jobs near you
Logistics Analyst (Logistics Claim Specialist)

Logistics Analyst (Logistics Claim Specialist)

Penske

Maple Grove, MN

$23.61 - $30.10/hr

Full-time

Posted 18 days ago

Job description

Position Overview

The Logistics Claims Specialist is responsible for managing the end-to-end claims process for damaged or lost finished goods vehicles during transportation. This role requires attention to detail, strong organizational skills, and the ability to navigate multiple systems to ensure timely claim resolution and cost recovery.

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit https://penske.jobs/benefits/
 
Salary:  $23.61hr - $30.10hr 

Key Responsibilities

Claims Investigation & Documentation

  • Monitor warranty claims from dealers through Squid Power BI reports, filtering for logistics-related failures (MPL responsibility code, carrier handling failures)
  • Investigate total loss and missing unit incidents reported by outbound logistics
  • Collect and verify all required documentation for claim submissions

Claims Processing & Filing

  • Create and maintain organized claim folders using standardized filing structure
  • Complete detailed claim forms with accurate shipment, product, and damage information
  • Calculate total claim values including product costs, repair expenses, and administrative fees 
  • Submit complete claim packages with all supporting documentation to Penske Logistics
  • Track claim submissions and maintain confirmation records

Data Management & System Navigation

  • Proficiently navigate multiple platforms including:
    • Digital Twin portal for BOL and damage photos
    • CRM (Dynamics) for case documentation
    • Penske Logistics portal for shipment tracking and origin/destination details
    • Polaris Dealer portal for price lists and repair invoices
    • Power BI (Squid) for warranty claim analysis
  • Extract and compile data from various sources to build comprehensive claim files

Claims Monitoring & Resolution

  • Monitor weekly Penske claims status reports to track claim progress
  • Escalate claims aging into 120+ day bucket requiring carrier follow-up
  • Manage claim lifecycle from submission through payment receipt

Financial Processing

  • Process received claim payments by correctly coding checks to appropriate GL accounts
  • Prepare checks for mailing with proper coding documentation 
  • Arrange USPS certified mail with signature required for all check deliveries
  • Maintain organized files of check stubs, claim forms, and certified mail receipts for audit trail

 
About Penske Logistics
Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Required Skills & Competencies

Technical Skills

  • Advanced proficiency in Microsoft Office Suite (Word, Excel)
  • Experience with Power BI reporting and data filtering
  • Ability to quickly learn and navigate multiple web-based platforms and portals
  • PDF creation and document management skills

Analytical & Detail-Oriented

  • Exceptional attention to detail for multi-step verification processes
  • Strong organizational skills to manage multiple concurrent claims
  • Ability to cross-reference information across multiple systems for accuracy
  • Problem-solving skills to locate missing documentation through alternative sources

Process Management

  • Understanding of supply chain logistics and transportation operations
  • Knowledge of warranty claims and repair processes
  • Ability to follow detailed standard operating procedures
  • Time management to meet aging claim deadlines (120+ day monitoring)
 
Physical Requirements:
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit.  The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.  The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
 
Penske is an Equal Opportunity Employer.
 

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