Claim Operator Jobs (NOW HIRING)

Aon is looking for a Senior Transportation & Logistics (Marine) Claim Consultant

As a Risk Consultant II (Transportation & Logistics / Marine Claims) at Aon, you will act as a trusted advocate helping clients navigate complex marine cargo, P&I, and marine liability claims. Reporting to the Transportation & Logistics Claims Director, you will partner with brokers, carriers, adjusters, and other specialists to manage claims from initial reporting through resolution, ensuring strong outcomes for clients in a fastpaced, global environment. This role offers flexible location options, including remote work.
You will apply deep expertise in marine insurance coverage, claims documentation, and valuation to develop tailored claim strategies, maximize coverage recovery, and address coverage challenges. Ideal candidates are commercially minded professionals with strong relationshipbuilding, problemsolving, and negotiation skills who thrive while managing multiple priorities and delivering highimpact solutions.

Aon Is Looking For a Risk Consultant II (Transportation & Logistics / Marine Claims)

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Transportation & Logistics Claims business group within Aon Global Risk Solutions.  As a Risk Consultant II, you will report directly to the Transportation & Logistics Claims Director. Desired candidates will be located in New York City, Miami, Chicago, or San Francisco; however location is flexible, remote working is an option.

Work Style: Virtual - Work from home. 

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Job Responsibilities:

• Partner with colleagues across Aon’s Marine Claims, Broking, Risk Control, and Analytics teams to deliver coordinated, clientcentric solutions for complex Marine Cargo & Logistics, Protection & Indemnity (P&I), and Marine Liability claims, working closely with insurers, adjusters, TPAs, surveyors, and other market participants.
• Apply deep knowledge of marine insurance coverage, coverage triggers, and risk financing structures to help clients navigate complex claims scenarios and achieve optimal outcomes.
• Establish clear, effective claim reporting protocols and develop clientspecific claim manuals aligned to each client’s priorities, risk profile, and operating environment.
• Proactively identify, gather, and present the documentation and analysis required to substantiate claim values and support timely, favorable resolution.
• Evaluate and prepare claims to ensure calculations fully leverage applicable policy coverage and accurately reflect client exposures and losses.
• Provide endtoend claims support, bringing a groundup understanding of loss events, valuation, and recovery strategies.
• Advise clients on policy coverage interpretation and vendor contract considerations, serving as a trusted claims and coverage resource.
• Advocate on behalf of clients in matters involving claim declinations, reservations of rights, and other coverage disputes, escalating issues as appropriate to drive resolution.
• Demonstrate a growth mindset by bringing innovative thinking, attention to detail, and sound judgment to complex challenges in a fastpaced, global environment.
• Balance strategic perspective with execution, managing multiple priorities while delivering commercially sound, highquality outcomes.
• Communicate clearly and effectively with diverse stakeholders, adapting style to different audiences, cultures, and working styles.
• Build and maintain strong relationships with internal and external partners, reinforcing Aon’s reputation as a trusted advisor and collaborative market leader.

Required Experience:

• 10+ years experience with Marine Claims (Cargo, Logistics, P&I / Marine Liabilities)
• Fluent in Microsoft Outlook and Office (Excel, Word, PowerPoint)

Preferred Experience:

Education:

Bachelor’s degree required.

We are an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. 

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com 

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $140,000 to $175,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data.  The salary may also be adjusted based on applicant’s geographic location.

This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary.  The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.  Eligibility for benefits is governed by the applicable plan documents and policies.

#LI-JS2

#LI-REMOTE