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Claim Manager Jobs in Alberta (NOW HIRING)

Allstate

Field Claim Specialist Auto

Calgary, AB · On-site

Reporting to the Manager Claims Auto Field, the Field Claim Specialist Auto ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner.

Ledcor Group

Claims Analyst

Edmonton, AB · Hybrid

As the Claims Analyst you will support the Claims Manager in managing the Company's claim program, guiding the process from notice of loss to final settlement. Playing a pivotal role in ensuring ...

Ledcor Group

Claims Analyst

Calgary, AB · Hybrid

As the Claims Analyst you will support the Claims Manager in managing the Company's claim program, guiding the process from notice of loss to final settlement. Playing a pivotal role in ensuring ...

Pro-Claim Group

Carpenter

Calgary, AB · On-site

CA$29 - CA$40/hr

We want our staff to do well, both in the workplace and in their personal life; our management team will help you achieve your goals, both professionally and personally. Pro-Claim Calgary supports ...

Pro-Claim Group

Drywaller Finisher

Calgary, AB · On-site

CA$27 - CA$37/hr

We want our staff to do well, both in the workplace and in their personal life; our management team will help you achieve your goals, both professionally and personally. Pro-Claim Calgary supports ...

Td

Residential Claims & Estimate Advisor

Calgary, AB · Remote

CA$66K - CA$94K/yr

Maintain detailed claim documentation and ensure timely claim resolution * Manage a high-volume caseload while balancing quality, productivity, and customer outcomes Analytical Thinking & Decision ...

Td

Residential Claims & Estimate Advisor

Calgary, AB · Remote

CA$66K - CA$94K/yr

Maintain detailed claim documentation and ensure timely claim resolution * Manage a high-volume caseload while balancing quality, productivity, and customer outcomes Analytical Thinking & Decision ...

HelloFresh

Health & Safety Manager

Edmonton, AB · On-site

Oversee injury management, WCB claim management, and Return-to-Work (RTW) processes. * Lead safety reporting; ensure high transparency and visibility to safety metrics and alerts on site. * Oversee ...

Desjardins Group

Automobile Appraiser

Calgary, AB · Hybrid

You communicate repair estimate information to customers, repair facilities, claim handlers, claim management, and agents as required. You refer information on possible vehicle total loss claims to ...

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All JobsClaim JobsClaim Manager JobsClaim Manager Jobs in Alberta

Claim Manager information

What is the difference between Claim Manager vs Claims Adjuster?

AspectClaim ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU, AIC), and experience in claims handlingOften requires a high school diploma or associate degree; certifications like AIC are common but not mandatory
Work EnvironmentManages teams, oversees claims processes, and develops policies; often in an office settingInvestigates claims, assesses damages, and makes settlement decisions; may work in the field or office
Industry UsageUsed across insurance companies, especially in managerial and supervisory rolesCommonly employed in insurance companies, adjusting claims directly with clients and providers

In summary, Claim Managers oversee the claims process and manage teams, requiring more experience and certifications, while Claims Adjusters focus on investigating and settling individual claims, often with less formal education.

What is a claim manager?

Claim Managers are professionals responsible for overseeing and managing insurance claims within an organization. They ensure that claims are processed efficiently, fairly, and in compliance with policy terms and relevant regulations. Claim Managers often supervise a team of adjusters and examiners, review complex claims, resolve disputes, and communicate with policyholders, legal teams, and other stakeholders. Their work helps protect the financial interests of both the insurer and the insured.

What are the key skills and qualifications needed to thrive as a claim manager, and why are they important?

To thrive as a Claim Manager, you need strong analytical skills, deep knowledge of insurance policies and claims processes, and typically a bachelor's degree in business, finance, or a related field. Familiarity with claims management software, risk assessment tools, and relevant certifications such as AIC (Associate in Claims) are common requirements. Excellent negotiation, problem-solving, and communication skills help you effectively resolve claims and liaise with clients and stakeholders. These skills ensure efficient and fair claim resolutions, contributing to client satisfaction and minimizing company risk.

What are some common challenges claim managers face when handling complex claims, and how can they effectively overcome them?

Claim Managers often encounter challenges such as coordinating between multiple stakeholders, interpreting nuanced policy language, and managing high volumes of complex cases simultaneously. Effectively overcoming these challenges requires strong organizational skills, clear communication, and the ability to make well-informed decisions under pressure. Building collaborative relationships with adjusters, legal teams, and clients, as well as staying updated on industry regulations, helps Claim Managers resolve claims efficiently while maintaining compliance and customer satisfaction.
What are the most commonly searched types of Claim jobs in Alberta? The most popular types of Claim jobs in Alberta are:
What cities in Alberta are hiring for Claim Manager jobs? Cities in Alberta with the most Claim Manager job openings:
Claim Manager jobs near you
Infographic showing various Claim Manager job openings in Alberta as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Field Claim Specialist Auto

Allstate

Calgary, AB • On-site

Full-time

Re-posted 6 days ago

Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 564 frontline employees who took The Breakroom Quiz

216th of 304 rated insurance

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Reporting to the Manager Claims Auto Field, the Field Claim Specialist Auto ensures we deliver on our promise to help restore our customers after they had a loss in a fast, fair and efficient manner. You will create damage repair estimates virtually through photos and/or video and negotiate supplements with repair facilities.

Accountabilities:

  • Reviewing damage photos & claim file loss details to validate damages are loss related
  • Create a loss damage estimate that accurately represents known damages
  • Explain the repair estimate to the client and negotiate a settlement
  • Explain the rental process
  • Ensure the delivery of individual results within appropriate metrics, including quality, quantity timeliness, productivity and customer satisfaction
  • Provide on the job training and feedback for team members as requested by manager
  • Recommend and implement changes and or enhancements to claim policies, Best Practices, procedures and continuous improvement
  • Support effective partnerships with agents and brokers
  • Ensure compliance with overall ACG, and regulatory, legal and ethical policies and requirements, including but not limited to Sarbanes Oxley, Privacy, Security and governance, to ensure adequate mitigation of risks
  • Attend industry seminars relative to automotive repair
  • Provide ongoing technical advice and guidance to Claim Assistants and Claim Advisors
  • Make claim decisions that fall within the scope of the Claims Best Practice and within personal authority level

Qualifications:

  • Technical Diploma or equivalent training in auto body repair
  • Experience in estimating vehicles using ADP or Mitchell systems
  • Minimum 1-3 years auto damage estimating experience
  • Must hold a valid Driver's License
  • Willing to enroll in CIP designation
  • Strong customer service skills
  • Excellent organizational skills
  • Excellent negotiating skills
  • Excellent written and verbal communication skills
  • Knowledge of Guidewire ClaimCenter, the auto policy and auto repair procedures
  • Proficient keyboard skills and computer literacy

#LI-KT1

Skills

Auto Body Repair, Automotive Body Repair, Automotive Repair, Communication, Customer Experience Management, Negotiation, Reporting, Time Management

Compensation

Expected compensation for this role ranges from $ 67,200.00 - 109,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.

This job posting is for a current open role within the organization.

What Allstate Insurance employees say

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