UCM Engineer
Houston, TX · Remote
Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype UCM engineers who have experience ... of Cisco IP telephony Network Infrastructure. Good knowledge of voice protocols SIP, MGCP, H.323 ...
Houston, TX · Remote
Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype UCM engineers who have experience ... of Cisco IP telephony Network Infrastructure. Good knowledge of voice protocols SIP, MGCP, H.323 ...
Houston, TX · Remote
Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype UCM engineers who have experience ... of Cisco IP telephony Network Infrastructure. Good knowledge of voice protocols SIP, MGCP, H.323 ...
Dallas, TX · Remote
Remote Experience Required: 10+ Years About BizTech Fusion BizTech Fusion has been a trusted ... Experience integrating enterprise voice platforms including Cisco CUCM, Avaya Aura, and Mitel.
Quick apply
Dallas, TX · Remote
Remote Experience Required: 10+ Years About BizTech Fusion BizTech Fusion has been a trusted ... Experience integrating enterprise voice platforms including Cisco CUCM, Avaya Aura, and Mitel.
$93K - $125K/yr
... your voice and expertise are valued every day. From sprint planning to retrospectives, we ... Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect ...
$93K - $125K/yr
... your voice and expertise are valued every day. From sprint planning to retrospectives, we ... Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect ...
Houston, TX · On-site +1
UCM Engineer Location: Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype § UCM ... Cisco IP telephony Network Infrastructure. § Good knowledge of voice protocols SIP, MGCP, H.323 ...
Houston, TX · On-site +1
UCM Engineer Location: Remote Work Emp Type: Contract (C2C/W2) Interview: Phone/Skype § UCM ... Cisco IP telephony Network Infrastructure. § Good knowledge of voice protocols SIP, MGCP, H.323 ...
Raleigh, NC · On-site +1
$120K - $155K/yr
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School ... Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site ...
Raleigh, NC · On-site +1
$120K - $155K/yr
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School ... Expert knowledge of Cisco ACI fabric architecture, Leaf-Spine networking, policy design, multi-site ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
... voice and collaboration services. This role is responsible for managing a team that supports ... The ideal candidate brings deep experience leading large-scale Cisco Unified Communications ...
$53.75 - $70.25/hr
Troubleshoot remote-user connectivity, application performance, authentication, voice and video ... Cisco certifications such as CCNA, CCNP Enterprise, CCNP Security, CCIE Enterprise Infrastructure ...
$53.75 - $70.25/hr
Troubleshoot remote-user connectivity, application performance, authentication, voice and video ... Cisco certifications such as CCNA, CCNP Enterprise, CCNP Security, CCIE Enterprise Infrastructure ...
This position provides complex technical support for the Bank's data or voice network ... Experience with Cisco switching and routing (NxOS and IOS) * Collaboration with cross-functional ...
This position provides complex technical support for the Bank's data or voice network ... Experience with Cisco switching and routing (NxOS and IOS) * Collaboration with cross-functional ...
Iselin, NJ · Remote
$83K/yr
Cisco IOS Gateways with Media Gateway Control Protocol (MGCP) and Session Initiation Protocol (SIP) SIP/MGCP Voice Gateways * SIP Trunking * Cisco Unified Survivable Remote Site Telephony * Cisco ...
Iselin, NJ · Remote
$83K/yr
Cisco IOS Gateways with Media Gateway Control Protocol (MGCP) and Session Initiation Protocol (SIP) SIP/MGCP Voice Gateways * SIP Trunking * Cisco Unified Survivable Remote Site Telephony * Cisco ...
Fully Remote Experience Level: 5-10 years About the Role We're looking for an experienced Network ... Implement communications technologies (data and voice) * Manage network services from planning ...
Fully Remote Experience Level: 5-10 years About the Role We're looking for an experienced Network ... Implement communications technologies (data and voice) * Manage network services from planning ...
Chicago, IL · Remote
$150K - $160K/yr
We are looking for a senior-level voice engineer who can remain technically hands-on while becoming ... Cisco knowledge is highly desirable The right person will be someone who enjoys being in the weeds ...
Quick apply
Chicago, IL · Remote
$150K - $160K/yr
We are looking for a senior-level voice engineer who can remain technically hands-on while becoming ... Cisco knowledge is highly desirable The right person will be someone who enjoys being in the weeds ...
Candidate must have experience managing the evaluation and cost estimation of voice and data LAN ... Location: * This is a remote role requiring approximately 60% travel both CONUS AND OCONUS.
Candidate must have experience managing the evaluation and cost estimation of voice and data LAN ... Location: * This is a remote role requiring approximately 60% travel both CONUS AND OCONUS.
Raleigh, NC · Remote
$120K - $155K/yr
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School ... Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). * Cisco Certified DevNet ...
Raleigh, NC · Remote
$120K - $155K/yr
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School ... Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). * Cisco Certified DevNet ...
Carolina, RI · Remote
$120K - $155K/yr
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School ... Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). * Cisco Certified DevNet ...
Carolina, RI · Remote
$120K - $155K/yr
Bachelor's Degree and 4 years of experience in Data, voice or converged networking OR High School ... Cisco Certified Internetwork Expert (CCIE Enterprise Infrastructure). * Cisco Certified DevNet ...
$5.29 - $11.80
10% of jobs
$11.80 - $18.31
0% of jobs
$18.31 - $24.83
2% of jobs
$24.83 - $31.34
0% of jobs
$31.34 - $37.85
8% of jobs
$39.38 is the 25th percentile. Wages below this are outliers.
$37.85 - $44.36
18% of jobs
The median wage is $48.34 / hr.
$44.36 - $50.87
19% of jobs
$50.87 - $57.39
16% of jobs
$58.57 is the 75th percentile. Wages above this are outliers.
$57.39 - $63.90
11% of jobs
$63.90 - $70.41
8% of jobs
$70.41 - $76.92
7% of jobs
$5
$48
$76
A Cisco Voice Remote job involves configuring, managing, and troubleshooting Cisco VoIP (Voice over IP) systems remotely. Professionals in this role work with Cisco Unified Communications solutions, including Call Manager (CUCM), Unity, and troubleshooting voice networks. They ensure seamless voice communication, resolve technical issues, and support business telephony needs. This role requires expertise in Cisco voice technologies, network protocols, and remote support tools.
To succeed as a Cisco Voice Remote specialist, you need a solid understanding of VoIP technologies, Cisco Unified Communications systems, and network troubleshooting—often supported by a CCNA Collaboration or similar certification. Hands-on experience with Cisco Call Manager, Unity Connection, and various remote management tools is highly valued. Exceptional problem-solving, customer service, and communication skills are crucial for addressing client needs and collaborating effectively with remote teams. Mastering these skills ensures reliable voice system performance and excellent client satisfaction in distributed environments.
Cisco Voice Remote specialists often face challenges such as maintaining high call quality across diverse network conditions, troubleshooting complex configuration issues, and supporting users in different time zones. These challenges are typically addressed by leveraging advanced diagnostic tools, collaborating closely with onsite IT staff or end users, and staying current with Cisco’s ongoing software and security updates. Proactively documenting solutions and maintaining clear communication channels with both clients and internal teams also helps mitigate recurring problems. Over time, specialists develop a robust toolkit of best practices that makes remote support more efficient and effective.
Cities with the most Cisco Voice Remote job openings:
States with the most job openings for Cisco Voice Remote jobs include:
The top searched job categories for Cisco Voice Remote jobs are:

Role: UCM Engineer
Location: Remote Work
Emp Type: Contract (C2C/W2)
Interview: Phone/Skype
UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Analyze, configure, and troubleshoot networks with mixed media and protocols.
Effectively create and utilize lab setups to duplicate and solve problems, validate planned changes to software and hardware design.
Provide remote troubleshooting support to resolve UC related issues
Follow-through on all UC Incident tickets assigned to your bin and their resolution
Engage PS and TAC for assistance on RMAs and complex issues support
Coordinate field services as needed for onsite support
Follow the defined communication procedures for incident updates
Strictly adhere to processes related to tickets update with meaningful and correct notes
Respond to network management system alarms according to established processes
Priority support for identified key customer functionalities and escalations
Effectively work with cross-functional teams to resolve major customer issues.
Drive for continuous learning, results orientation, and teamwork.
Work on developing automations and scripts that allow you to work faster and more efficiently
Help improve overall team quality by automating repetitive tasks and changes on the infrastructure
UCM engineers who have experience managing and troubleshooting Ribbon SBCs. ( experience with Oracle and Ribbon SBCs is a plus ) but Ribbon SBC is a gap we are trying to close. Ribbon Session Border Controllers ( SBC )
Basic understanding of Cisco IP telephony Network Infrastructure.
Good knowledge of voice protocols SIP, MGCP, H.323, SCCP, ISDN
Basic understanding of various logs and traces from Collaboration products CUCM, CUC, CUCM IM&P, gateways.
Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP
Ability to write scripts / programs in at least one language for example: Python, Java, Perl
Ability to troubleshoot collaboration solutions covering multiple products and features under and drive incidents towards resolution
Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction.
Excellent written and verbal communication, interpersonal and presentation skills.
Proven planning, prioritization, and organization skills
ITIL Foundation level knowledge
All your information will be kept confidential according to EEO guidelines.
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Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.
It services
51 - 200 Employees
Princeton, NJ, US
2002