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Cisco Voice Remote Jobs in Virginia (NOW HIRING)

Continuously monitor voice systems' performance, report on performance, and take corrective actions ... Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ...

Telecommunications Lead

VA · On-site +1

$44K - $57K/yr

... City Remote Country United States Working time Full-time Description & Requirements Maximus is a ... voice, and video (UC) services across on-premises, cloud, and hybrid environments. - Provide hands ...

Senior Program Manager (Enterprise Platforms)

Reston, VA · Remote

$120K - $121K/yr

... supporting voice, chat, email, SMS, self-service, and digital engagement channels. The Program ... Job Location Remote work within the United States is authorized. Must support US Eastern time zone ...

Cisco Voice Remote information

What is a Cisco Voice Remote?

A Cisco Voice Remote job involves configuring, managing, and troubleshooting Cisco VoIP (Voice over IP) systems remotely. Professionals in this role work with Cisco Unified Communications solutions, including Call Manager (CUCM), Unity, and troubleshooting voice networks. They ensure seamless voice communication, resolve technical issues, and support business telephony needs. This role requires expertise in Cisco voice technologies, network protocols, and remote support tools.

What are the key skills and qualifications needed to thrive in the Cisco Voice Remote position, and why are they important?

To succeed as a Cisco Voice Remote specialist, you need a solid understanding of VoIP technologies, Cisco Unified Communications systems, and network troubleshooting—often supported by a CCNA Collaboration or similar certification. Hands-on experience with Cisco Call Manager, Unity Connection, and various remote management tools is highly valued. Exceptional problem-solving, customer service, and communication skills are crucial for addressing client needs and collaborating effectively with remote teams. Mastering these skills ensures reliable voice system performance and excellent client satisfaction in distributed environments.

What are the common challenges faced by Cisco Voice Remote specialists, and how are they typically addressed?

Cisco Voice Remote specialists often face challenges such as maintaining high call quality across diverse network conditions, troubleshooting complex configuration issues, and supporting users in different time zones. These challenges are typically addressed by leveraging advanced diagnostic tools, collaborating closely with onsite IT staff or end users, and staying current with Cisco’s ongoing software and security updates. Proactively documenting solutions and maintaining clear communication channels with both clients and internal teams also helps mitigate recurring problems. Over time, specialists develop a robust toolkit of best practices that makes remote support more efficient and effective.

What job categories do people searching Cisco Voice Remote jobs in Virginia look for?

The top searched job categories for Cisco Voice Remote jobs in Virginia are:

What cities in Virginia are hiring for Cisco Voice Remote jobs?

Cities in Virginia with the most Cisco Voice Remote job openings:

Infographic showing various Cisco Voice Remote job openings in Virginia as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Remote job distribution.

Network and Voice Engineer - Top Secret Clearance - Hybrid Remote & Springfield,Virginia

Springfield, VA • On-site, Remote


Tetra Tech
Civil Engineering Construction • 10K+ employees

6.4

Company rating: 6.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

404th of 450 rated engineering

People enjoy working here

Respectful managers

Good training


Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago


Job description

Description
Tetra Tech, Inc. is seeking a Network and Voice Engineer to provide IT technical support to a Department of State (DoS) program. This position is located in Springfield, VA and currently there is an on-site requirement of 3 days per week, or on as-needed basis.
You Will :
  • Deploy, maintain, and provide Tier 3 support Cisco Collaboration applications & data networks using Cisco Unified Call Manager (CUCM)
  • Support high level functional voice systems analysis, design, integration, documentation and implementation methodologies on complex problems.
  • Possess knowledge of security requirements for deploying voice solutions in the field.
  • Perform quality assurance checks of Cisco UC telecommunications equipment
  • Have in-depth knowledge of Cisco's Unified Communication Product line such as Unified Communications Product line such as Unified Communications Manager, Unity Connection and collaboration applications, feature and services (e.g. Webex Meetings Servicer, CUACA, etc.).
  • Design and prepare technical reports, databases, studies and related documentation, and make charts and graphs to record results.
  • Will be expected to work well under pressure, meet multiple deadlines, maintain customer focus amid difficult circumstances, and work well within a process-oriented framework.

Qualifications
You Need to Have :
  • Top Secret Clearance (no exceptions)
  • Available to travel worldwide approximately 10% of the year.
  • Bachelor of Science or five years of experience working directly with Cisco Collaboration Tools in an enterprise environment.
  • In depth knowledge of Cisco Unified Call Manager (CUCM) Telephony Product line - BE6K-7K series servers
  • Two years of experience in managing and deploying voice solutions in a VIOP and analog environment, and three years of operations experience.
  • Experience on Cisco Call Manager versions 10 and above.
  • Desired experience in CCT Routing & Switching, CCNA Collaboration.

Next Step
Apply to the position through this site
Company Information
Tetra Tech is a leading provider of consulting, engineering, and technical services worldwide. Our reputation rests on the technical expertise and dedication of our employees-25,000 people working together across disciplines and time zones to provide smart, sustainable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development. Tetra Tech combines the resources of a global, multibillion dollar company with local, client-focused delivery in over 470 locations around the world. We offer a competitive full range compensation package including; company subsidized medical, vision, dental and prescription coverage; company paid life insurance and long-term disability; 401 (k); employee stock purchase plan and so much more!
For more information on our company, please visit our website at www.tetratech.com. To apply, please submit your resume and cover letter on the Careers portion of our website at www.tetratech.com/careers.
We thank all applicants for their interest; however only those selected for an interview will be contacted. Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties including women, minorities, veterans and persons with disabilities.
At Tetra Tech, health and safety play a vital role in our success. Tetra Tech's employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations that are mandated by local, state and federal authorities.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs
Tetra Tech is an Equal Opportunity Employer/Affirmative Action/Americans with Disabilities/Veterans Employer.
Reasonable Accommodations
Tetra Tech is dedicated to hiring an inclusive workforce. If you would like to request reasonable accommodations during the application process, please visit Tetra Tech's Disability Assistance Page. Our recruitment team looks forward to engaging in an interactive process to provide reasonable accommodations for candidates.
Only candidates who have been selected for an interview will be contacted. No phone calls, please.

Tetra Tech logo

About Tetra Tech

Sourced by ZipRecruiter

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 450 locations around the world. Our reputation rests on the technical expertise and dedication of our employees-21,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.

Industry

Civil engineering construction and environmental consulting services

Company size

10,000+ Employees

Headquarters location

Pasadena, CA, US


What Tetra Tech employees say

Pay

Benefits

Hours and flexibility

Workplace

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