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Cisco Smartnet Jobs (NOW HIRING)

INSPYR Solutions

Sr. Network Engineer

Nashville, TN · On-site

$100K - $137K/yr

... working with Cisco SMARTNET to ensure all agreements are current. Qualifications : Required : • 10+ years of expert-level experience with route/switch, firewalls, WLC's, QoS, VoIP, and load ...

AHEAD

Maintenance Renewal Specialist - Cisco

$75K - $100K/yr

Can easily create and validate quotes in CCW-R, work in PXP, open cases in CS Hub, and has an in-depth understanding of the Cisco SMARTnet renewal process * Comfortable quoting complex renewals and ...

INSPYR Solutions

Sr. Network Engineer

Nashville, TN · On-site

$100K - $137K/yr

Experience maintaining vendor service contracts on all deployed equipment, and working with Cisco SMARTNET to ensure compliance with all agreements. Minimum Years of Experience/Educational ...

SHI GmbH

Customer Success Manager - Cisco

Somerset, NJ · On-site

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

SHI

Customer Success Manager - Cisco

Austin, TX · On-site

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

INSPYR Solutions

Sr. Network Engineer

Nashville, TN · On-site

$100K - $137K/yr

Manage service contracts and collaborate with providers like Cisco SMARTnet to ensure support, compliance, and uptime. * Be the Go-To Expert: Diagnose and resolve complex network issues involving ...

SHI

Customer Success Manager - Cisco

Somerset, NJ · On-site

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

SHI GmbH

Customer Success Manager - Cisco

Austin, TX · On-site

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

Droisys

Systems Engineer

Oakland, CA

Thorough knowledge of IOS, Cisco configuration utilities (ASDM); network monitoring software, and Cisco Smartnet. Use of protocol analyzers to identify and resolve network issues and monitor network ...

Softchoice

Cisco Sales Specialist

Manhattan, NY · Hybrid

$77K - $115K/yr

Experience with Cisco Enterprise Agreements, and Support (ie- SmartNet, Success Tracks) is advantageous. * Successful execution will also require your active support of the local Cisco partnership.

Softchoice

Cisco Sales Specialist

Chicago, IL · Hybrid

$77K - $115K/yr

Experience with Cisco Enterprise Agreements, and Support (ie- SmartNet, Success Tracks) is advantageous. * Successful execution will also require your active support of the local Cisco partnership.

Softchoice

Cisco Sales Specialist

Dallas, TX · Hybrid

$77K - $115K/yr

Experience with Cisco Enterprise Agreements, and Support (ie- SmartNet, Success Tracks) is advantageous. * Successful execution will also require your active support of the local Cisco partnership.

Softchoice

Cisco Sales Specialist

Chicago, IL · On-site

$77K - $115K/yr

Experience with Cisco Enterprise Agreements, and Support (ie- SmartNet, Success Tracks) is advantageous. * Successful execution will also require your active support of the local Cisco partnership.

Leidos

Cyber Range Engineer

Annapolis Junction, MD · On-site

Experience with enterprise network management tools such as SolarWinds, Cisco Smartnet, Splunk, or similar technologies. * Experience with MS Exchange and Edge Transport servers. * Knowledge of ...

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Cisco Smartnet information

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How much do cisco smartnet jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for cisco smartnet in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a Cisco Smartnet job?

A Cisco Smartnet job typically involves managing Cisco Smart Net Total Care (SNTC) service contracts, ensuring timely renewals, and providing support for Cisco networking products. Professionals in this role assist customers in understanding their coverage, troubleshooting hardware and software issues, and coordinating replacement services as needed. They may also work with sales teams to optimize support agreements and maintain service-level compliance. Knowledge of Cisco products, contract management, and customer support is essential for this position.

What does the Cisco SmartNet do?

A Cisco SmartNet technician is responsible for providing technical support, troubleshooting, and maintenance for Cisco networking devices covered under the SmartNet service contract. They assist with hardware repairs, software updates, and ensuring network reliability, often using Cisco tools and following specific service level agreements. This role requires technical knowledge of Cisco products and good problem-solving skills.

What is the new name for Cisco SmartNet?

Cisco SmartNet is now part of Cisco's broader support and services portfolio, often referred to as Cisco Support or Cisco Technical Support. Cisco has rebranded some of its support offerings to streamline services and improve customer experience, but the core support services remain available under updated branding. Job roles related to Cisco support may require familiarity with Cisco's support tools and certifications such as CCNA or CCNP.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles related to Cisco Smartnet and networking often include senior network engineers, network architects, and IT managers, especially those with advanced certifications like CCNP or CCIE. These positions typically require extensive experience, specialized skills, and often involve managing complex network infrastructure, with salaries reaching or exceeding $300,000 annually in large organizations or consulting firms.

How hard is it to get hired at Cisco?

Getting hired at Cisco for roles related to Cisco Smartnet or networking generally requires relevant technical skills, certifications such as CCNA or CCNP, and experience in network support or administration. The hiring process can be competitive, often involving multiple interview rounds and technical assessments. Strong problem-solving abilities and familiarity with Cisco products improve chances of employment.

What are the key skills and qualifications needed to thrive in the Cisco Smartnet position, and why are they important?

To excel in a Cisco Smartnet role, you need a solid understanding of network infrastructure, hardware lifecycle management, and experience working with Cisco products and support contracts. Familiarity with Cisco Smartnet portal, asset tracking software, and certifications such as CCNA or CCNP is commonly required. Strong organizational skills, attention to detail, and the ability to communicate effectively with clients and vendors are valuable soft skills for this position. These competencies are vital to ensure accurate management of support contracts, timely renewals, and seamless resolution of equipment issues for uninterrupted network operations.

What are the primary responsibilities of someone managing Cisco Smartnet contracts?

Professionals handling Cisco Smartnet contracts are typically responsible for tracking network hardware covered by support agreements, ensuring timely renewals, and coordinating with Cisco or authorized resellers to resolve coverage gaps or technical issues. They routinely interact with IT and procurement teams to maintain accurate asset inventories and guarantee that mission-critical devices remain under warranty. The role also involves troubleshooting service disruptions, facilitating hardware replacement requests, and keeping detailed documentation. This position provides an excellent opportunity to develop project management skills while playing an essential role in maintaining organizational network reliability.

More about Cisco Smartnet jobs
What are the most commonly searched types of Cisco Smartnet jobs? The most popular types of Cisco Smartnet jobs are:
What states have the most Cisco Smartnet jobs? States with the most job openings for Cisco Smartnet jobs include:
What job categories do people searching Cisco Smartnet jobs look for? The top searched job categories for Cisco Smartnet jobs are:
Cisco Smartnet jobs near you
Infographic showing various Cisco Smartnet job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Sr. Network Engineer

R J Corman Railroad Group

Nicholasville, KY • On-site

$92K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Key Responsibilities
Network Operations & Support
  • Support and maintain corporate and field network environments across:
    • Railroad offices, terminals, shops, and yards
    • Remote and mobile locations supporting rail operations
  • Troubleshoot and resolve network connectivity issues impacting operational systems, dispatching, safety, and business functions.
  • Serve as an escalation point for complex network incidents and outages.

Cisco ISE & Network Access Control
  • Administer and support Cisco ISE for:
    • User and device authentication (RADIUS/TACACS+)
    • Wired and wireless access control
    • Integration with Active Directory and security policies
  • Troubleshoot access issues affecting office staff, field devices, and railroad operational systems.

Cisco Umbrella & Network Security
  • Manage Cisco Umbrella DNS-layer security policies to protect users and devices from malicious or unauthorized internet activity.
  • Work with the Security team to:
    • Review alerts and reports
    • Adjust policies to balance security with railroad operational needs
  • Support roaming users and remote locations using Umbrella-based protection.

Fiber & Physical Network Infrastructure
  • Support and coordinate fiber and structured cabling infrastructure across railroad facilities, including:
    • MDF/IDF closets at yards, terminals, and offices
    • Patch panels, switches, cabling documentation, and labeling
  • Coordinate with contractors and vendors for fiber installs, repairs, and testing.
  • Ensure facilities meet basic network standards for uptime and safety.

Azure & Hybrid Connectivity
  • Support networking components related to Azure-hosted applications and services, including:
    • Site-to-site VPNs
    • Secure connectivity between on-prem locations and Azure
  • Assist with troubleshooting connectivity issues affecting cloud-based railroad systems.

Cradlepoint & Cellular Connectivity
  • Deploy, configure, and support Cradlepoint LTE/5G devices used for:
    • Remote sites
    • Temporary locations
    • Backup connectivity for critical railroad operations
  • Monitor connectivity, performance, and reliability of cellular network solutions.

Vendor Support & Cisco SmartNet
  • Manage vendor relationships and support cases for network equipment.
  • Open and coordinate Cisco SmartNet tickets, hardware replacements (RMA), and support escalations.
  • Assist with hardware lifecycle planning and refresh coordination.

Documentation & Standards
  • Maintain clear, practical documentation including:
    • Network diagrams
    • IP address tracking
    • Site connectivity details
    • Basic troubleshooting and support procedures
  • Follow and contribute to change management practices to minimize operational risk.

Collaboration & Leadership
  • Work closely with:
    • IT Infrastructure
    • Cybersecurity
    • Field Operations
    • Railroad leadership and site contacts
  • Mentor junior team members and provide guidance on standard network practices.
  • Communicate clearly during outages or changes that impact railroad operations.

Required Qualifications
  • 10+ years of experience supporting enterprise network environments.
  • Hands-on experience with:
    • Cisco ISE
    • Cisco Umbrella
    • Cisco SmartNet support processes
    • Fiber and wired network infrastructure
    • Azure networking (basic to intermediate)
    • Cradlepoint or cellular WAN devices
  • Strong troubleshooting skills in real-world operational environments.
  • Ability to support business-critical systems where uptime and safety are priorities.
  • Comfortable working with vendors, contractors, and internal teams.

Preferred Qualifications
  • Experience supporting industrial, transportation, railroad, or field operations environments.
  • Cisco and/or Azure certifications (or equivalent experience).
  • Familiarity with:
    • Remote site networking
    • Backup and failover connectivity
    • ITIL or structured IT support practices

Key Traits for Success at R.J. Corman
  • Practical, solutions-oriented mindset
  • Strong sense of ownership and reliability
  • Able to balance security with operational needs
  • Clear communicator with technical and non-technical users
  • Comfortable working in both office and railroad field environments
  • Able to travel as needed

Benefits: R.J. Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J. Corman offers the following benefits:
Full-Time Team Members:
  • Immediate Eligibility Starting Day One of Employment:
    • Veteran's Day is a Paid Holiday for US Veterans
    • Medical, Dental, Vision Insurance
    • PTO (Paid Time Off) Accrual
    • 8 Paid Holidays Per Year
    • Voluntary Supplemental Life Insurance
    • Voluntary Short and Long-Term Disability
    • Voluntary Accident Insurance
  • FSA and HSA Options
  • 401K Employer Match
  • Paid Maternity Leave
  • Group Life Insurance

All Team Members:
  • 401K Retirement Savings Plan
  • Referral Bonuses
  • Employee Discounts from Various Suppliers
  • Employee Assistance Program
  • Annual Boot Voucher
  • Company Provided PPE
  • Prescription Safety Glasses Allowance

R. J. Corman Railroad is an Equal Employment Opportunity (EEO) employer that is committed to a safe and drug-free workplace. R. J. Corman performs pre-employment criminal background checks and substance abuse testing, which includes a urine drug test to detect the presence of illegal drugs. We appreciate your cooperation in keeping R. J. Corman a safe and drug-free company.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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