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Cisco Smartnet Jobs (NOW HIRING)

SHI GmbH

Customer Success Manager - Cisco

Houston, TX · On-site

$100K - $200K/yr

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

SHI GmbH

Customer Success Manager - Cisco

Somerset, NJ · On-site

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

SHI

Customer Success Manager - Cisco

Austin, TX

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

SHI GmbH

Customer Success Manager - Cisco

Austin, TX · On-site

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

SHI

Customer Success Manager - Cisco

Somerset, NJ · On-site

Ability to articulate Cisco Smartnet renewal program - Intermediate Other Requirements * Completed Bachelor's Degree or relevant work experience required * 2-4 years of experience in a technical ...

INSPYR Solutions

Sr. Network Admin/Engineer

Nashville, TN · On-site

$100K - $137K/yr

Manage vendor relationships and service contracts, including working with Cisco SMARTnet for support and compliance * Support a 24x7 production environment , including participation in after-hours or ...

INSPYR Solutions

Sr. Network Engineer

Nashville, TN · On-site

$100K - $137K/yr

Manage vendor relationships and service contracts, including working with Cisco SMARTnet for support and compliance * Support a 24x7 production environment , including participation in after-hours or ...

Droisys

Systems Engineer

Oakland, CA · On-site

Thorough knowledge of IOS, Cisco configuration utilities (ASDM); network monitoring software, and Cisco Smartnet. Use of protocol analyzers to identify and resolve network issues and monitor network ...

Leidos

Cyber Range Engineer

Annapolis Junction, MD · On-site

Experience with enterprise network management tools such as SolarWinds, Cisco Smartnet, Splunk, or similar technologies. * Experience with MS Exchange and Edge Transport servers. * Knowledge of ...

Leidos

Cyber Range Engineer

Annapolis, MD · On-site

Experience with enterprise network management tools such as SolarWinds, Cisco Smartnet, Splunk, or similar technologies. * Experience with MS Exchange and Edge Transport servers. * Knowledge of ...

Sonsoft Inc

Network Architect

Atlanta, GA

$62.25 - $83.50/hr

... Cisco, knowledge in the way their SMARTNet support runs. Qualifications Qualifications Basic Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three ...

Sonsoft Inc

Network Architect

Oak Brook, IL

$65.25 - $87.50/hr

... Cisco, knowledge in the way their SMARTNet support runs. Qualifications Qualifications Basic Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three ...

Kids for the Future

Sr. Network/RF Engineer

Tampa, FL · On-site

$140 - $170/hr

Deep experience with Motorola proprietary systems (ASTRO, P25, SmartNet, SmartZone) * Strong ... Hands‑on experience with enterprise networking platforms (Cisco, Juniper, Cambium, Peplink)

Mutualink Inc

Field Service Technician

Wallingford, CT · On-site

$50K - $75K/yr

Working knowledge of public safety two-way radio systems (including conventional, SmartNet ... Certifications: CompTIA Network+, Security+, or Cisco CCNA/CCST is a strong plus. Video

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Cisco Smartnet information

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How much do cisco smartnet jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for cisco smartnet in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a Cisco Smartnet?

A Cisco Smartnet job typically involves managing Cisco Smart Net Total Care (SNTC) service contracts, ensuring timely renewals, and providing support for Cisco networking products. Professionals in this role assist customers in understanding their coverage, troubleshooting hardware and software issues, and coordinating replacement services as needed. They may also work with sales teams to optimize support agreements and maintain service-level compliance. Knowledge of Cisco products, contract management, and customer support is essential for this position.

What are the primary responsibilities of someone managing Cisco Smartnet contracts?

Professionals handling Cisco Smartnet contracts are typically responsible for tracking network hardware covered by support agreements, ensuring timely renewals, and coordinating with Cisco or authorized resellers to resolve coverage gaps or technical issues. They routinely interact with IT and procurement teams to maintain accurate asset inventories and guarantee that mission-critical devices remain under warranty. The role also involves troubleshooting service disruptions, facilitating hardware replacement requests, and keeping detailed documentation. This position provides an excellent opportunity to develop project management skills while playing an essential role in maintaining organizational network reliability.

What are the key skills and qualifications needed to thrive in the Cisco Smartnet position, and why are they important?

To excel in a Cisco Smartnet role, you need a solid understanding of network infrastructure, hardware lifecycle management, and experience working with Cisco products and support contracts. Familiarity with Cisco Smartnet portal, asset tracking software, and certifications such as CCNA or CCNP is commonly required. Strong organizational skills, attention to detail, and the ability to communicate effectively with clients and vendors are valuable soft skills for this position. These competencies are vital to ensure accurate management of support contracts, timely renewals, and seamless resolution of equipment issues for uninterrupted network operations.

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Cisco Smartnet jobs near you
Infographic showing various Cisco Smartnet job openings in the United States as of August 2026, with employment types broken down into 83% Full Time, and 17% Contract. Highlights an 100% In-person job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Sr. Network Engineer

Nicholasville, KY • On-site

R J Corman Railroad Group
See more jobs at R J Corman Railroad Groupexternal

$92K - $126K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Key Responsibilities
Network Operations & Support
  • Support and maintain corporate and field network environments across:
    • Railroad offices, terminals, shops, and yards
    • Remote and mobile locations supporting rail operations
  • Troubleshoot and resolve network connectivity issues impacting operational systems, dispatching, safety, and business functions.
  • Serve as an escalation point for complex network incidents and outages.

Cisco ISE & Network Access Control
  • Administer and support Cisco ISE for:
    • User and device authentication (RADIUS/TACACS+)
    • Wired and wireless access control
    • Integration with Active Directory and security policies
  • Troubleshoot access issues affecting office staff, field devices, and railroad operational systems.

Cisco Umbrella & Network Security
  • Manage Cisco Umbrella DNS-layer security policies to protect users and devices from malicious or unauthorized internet activity.
  • Work with the Security team to:
    • Review alerts and reports
    • Adjust policies to balance security with railroad operational needs
  • Support roaming users and remote locations using Umbrella-based protection.

Fiber & Physical Network Infrastructure
  • Support and coordinate fiber and structured cabling infrastructure across railroad facilities, including:
    • MDF/IDF closets at yards, terminals, and offices
    • Patch panels, switches, cabling documentation, and labeling
  • Coordinate with contractors and vendors for fiber installs, repairs, and testing.
  • Ensure facilities meet basic network standards for uptime and safety.

Azure & Hybrid Connectivity
  • Support networking components related to Azure-hosted applications and services, including:
    • Site-to-site VPNs
    • Secure connectivity between on-prem locations and Azure
  • Assist with troubleshooting connectivity issues affecting cloud-based railroad systems.

Cradlepoint & Cellular Connectivity
  • Deploy, configure, and support Cradlepoint LTE/5G devices used for:
    • Remote sites
    • Temporary locations
    • Backup connectivity for critical railroad operations
  • Monitor connectivity, performance, and reliability of cellular network solutions.

Vendor Support & Cisco SmartNet
  • Manage vendor relationships and support cases for network equipment.
  • Open and coordinate Cisco SmartNet tickets, hardware replacements (RMA), and support escalations.
  • Assist with hardware lifecycle planning and refresh coordination.

Documentation & Standards
  • Maintain clear, practical documentation including:
    • Network diagrams
    • IP address tracking
    • Site connectivity details
    • Basic troubleshooting and support procedures
  • Follow and contribute to change management practices to minimize operational risk.

Collaboration & Leadership
  • Work closely with:
    • IT Infrastructure
    • Cybersecurity
    • Field Operations
    • Railroad leadership and site contacts
  • Mentor junior team members and provide guidance on standard network practices.
  • Communicate clearly during outages or changes that impact railroad operations.

Required Qualifications
  • 10+ years of experience supporting enterprise network environments.
  • Hands-on experience with:
    • Cisco ISE
    • Cisco Umbrella
    • Cisco SmartNet support processes
    • Fiber and wired network infrastructure
    • Azure networking (basic to intermediate)
    • Cradlepoint or cellular WAN devices
  • Strong troubleshooting skills in real-world operational environments.
  • Ability to support business-critical systems where uptime and safety are priorities.
  • Comfortable working with vendors, contractors, and internal teams.

Preferred Qualifications
  • Experience supporting industrial, transportation, railroad, or field operations environments.
  • Cisco and/or Azure certifications (or equivalent experience).
  • Familiarity with:
    • Remote site networking
    • Backup and failover connectivity
    • ITIL or structured IT support practices

Key Traits for Success at R.J. Corman
  • Practical, solutions-oriented mindset
  • Strong sense of ownership and reliability
  • Able to balance security with operational needs
  • Clear communicator with technical and non-technical users
  • Comfortable working in both office and railroad field environments
  • Able to travel as needed

Benefits: R.J. Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J. Corman offers the following benefits:
Full-Time Team Members:
  • Immediate Eligibility Starting Day One of Employment:
    • Veteran's Day is a Paid Holiday for US Veterans
    • Medical, Dental, Vision Insurance
    • PTO (Paid Time Off) Accrual
    • 8 Paid Holidays Per Year
    • Voluntary Supplemental Life Insurance
    • Voluntary Short and Long-Term Disability
    • Voluntary Accident Insurance
  • FSA and HSA Options
  • 401K Employer Match
  • Paid Maternity Leave
  • Group Life Insurance

All Team Members:
  • 401K Retirement Savings Plan
  • Referral Bonuses
  • Employee Discounts from Various Suppliers
  • Employee Assistance Program
  • Annual Boot Voucher
  • Company Provided PPE
  • Prescription Safety Glasses Allowance

R. J. Corman Railroad is an Equal Employment Opportunity (EEO) employer that is committed to a safe and drug-free workplace. R. J. Corman performs pre-employment criminal background checks and substance abuse testing, which includes a urine drug test to detect the presence of illegal drugs. We appreciate your cooperation in keeping R. J. Corman a safe and drug-free company.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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