Temporary Cisco Smartnet Jobs (NOW HIRING)

R.J. Corman Railroad Group is currently seeking a Senior Network Engineer to join our team in Nicholasville, KY.
Responsibilities:

• Support and maintain corporate and field network environments across railroad offices, terminals, shops, yards, and remote locations supporting rail operations.
• Troubleshoot and resolve network connectivity issues impacting operational systems, dispatching, safety, and business functions.
• Serve as an escalation point for complex network incidents and outages.
• Administer and support Cisco ISE for user and device authentication, wired and wireless access control, and integration with Active Directory and security policies.
• Troubleshoot access issues affecting office staff, field devices, and railroad operational systems.
• Manage Cisco Umbrella DNS-layer security policies and support remote users and locations.
• Support and coordinate fiber and structured cabling infrastructure, including MDF/IDF closets, patch panels, switches, cabling documentation, and labeling.
• Coordinate with contractors and vendors for fiber installations, repairs, and testing.
• Support Azure networking components, including site-to-site VPNs and secure connectivity between on-premises locations and Azure.
• Deploy, configure, and support Cradlepoint LTE/5G devices for remote sites, temporary locations, and backup connectivity.
• Monitor connectivity, performance, and reliability of cellular network solutions.
• Manage vendor relationships, Cisco SmartNet support cases, hardware replacements, and support escalations.
• Assist with hardware lifecycle planning and refresh coordination.
• Maintain network documentation, including network diagrams, IP address tracking, site connectivity details, and troubleshooting procedures.
• Follow and contribute to change management practices.
• Collaborate with IT Infrastructure, Cybersecurity, Field Operations, railroad leadership, and site contacts.
• Mentor junior team members and provide guidance on network best practices.
• Communicate clearly during outages or changes impacting railroad operations.

Specialized or Technical Knowledge, Education and Experience:

• 10+ years of experience supporting enterprise network environments.
• Hands-on experience with Cisco ISE.
• Hands-on experience with Cisco Umbrella.
• Experience with Cisco SmartNet support processes.
• Experience with fiber and wired network infrastructure.
• Azure networking experience (basic to intermediate).
• Experience with Cradlepoint or cellular WAN devices.
• Strong troubleshooting skills in real-world operational environments.
• Ability to support business-critical systems where uptime and safety are priorities.
• Comfortable working with vendors, contractors, and internal teams.
• Experience supporting industrial, transportation, railroad, or field operations environments preferred.
• Cisco and/or Azure certifications, or equivalent experience, preferred.
• Familiarity with remote site networking.
• Familiarity with backup and failover connectivity.
• Familiarity with ITIL or structured IT support practices.
• Practical, solutions-oriented mindset.
• Strong sense of ownership and reliability.
• Ability to balance security with operational needs.
• Strong communication skills with technical and non-technical users.

Physical Requirements:

• Ability to work in both office and railroad field environments.
• Ability to respond to network incidents and outages affecting operational systems.
• Ability to travel as needed.

Environmental Conditions:

• Works in a combination of office, railroad facility, terminal, yard, shop, and remote field environments.
• Supports network infrastructure in operational railroad settings.
• May require travel to railroad facilities, remote locations, and field sites.
• Works in environments where uptime, safety, and operational continuity are critical.

Benefits: R.J. Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J. Corman offers the following benefits:
Full-Time Team Members:

• Immediate Eligibility Starting Day One of Employment:
  
  • Medical, Dental, Vision Insurance
  • PTO (Paid Time Off) Accrual
  • 8 Paid Holidays Per Year
    • Veteran's Day is a Paid Holiday for US Veterans
  • Voluntary Supplemental Life Insurance
  • Voluntary Short and Long-Term Disability
  • Voluntary Accident Insurance
• FSA and HSA Options
• 401K Employer Match
• Paid Maternity Leave
• Group Life Insurance

All Team Members:

• 401K Retirement Savings Plan
• Referral Bonuses
• Employee Discounts from Various Suppliers
• Employee Assistance Program
• Annual Boot Voucher
• Company Provided PPE
• Prescription Safety Glasses Allowance

R. J. Corman Railroad is an Equal Employment Opportunity (EEO) employer that is committed to a safe and drug-free workplace. R. J. Corman performs pre-employment criminal background checks and substance abuse testing, which includes a urine drug test to detect the presence of illegal drugs. We appreciate your cooperation in keeping R. J. Corman a safe and drug-free company.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.