Cyber Range Engineer
Annapolis, MD · On-site
Experience with enterprise network management tools such as SolarWinds, Cisco Smartnet, Splunk, or similar technologies. * Experience with MS Exchange and Edge Transport servers. * Knowledge of ...
Annapolis, MD · On-site
Experience with enterprise network management tools such as SolarWinds, Cisco Smartnet, Splunk, or similar technologies. * Experience with MS Exchange and Edge Transport servers. * Knowledge of ...
Annapolis, MD · On-site
Experience with enterprise network management tools such as SolarWinds, Cisco Smartnet, Splunk, or similar technologies. * Experience with MS Exchange and Edge Transport servers. * Knowledge of ...
Southlake, TX · On-site
Create and maintain documentation as it relates to network configurations/diagrams, network mapping, processes, daily checklists, and service records (Cisco Smartnet renewals, inventory) * Monitor ...
Southlake, TX · On-site
Create and maintain documentation as it relates to network configurations/diagrams, network mapping, processes, daily checklists, and service records (Cisco Smartnet renewals, inventory) * Monitor ...
Oak Brook, IL · On-site
$65.25 - $87.50/hr
... Cisco, knowledge in the way their SMARTNet support runs. Qualifications Qualifications Basic Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three ...
Oak Brook, IL · On-site
$65.25 - $87.50/hr
... Cisco, knowledge in the way their SMARTNet support runs. Qualifications Qualifications Basic Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three ...
Atlanta, GA · On-site
$62.25 - $83.50/hr
... Cisco, knowledge in the way their SMARTNet support runs. Qualifications Qualifications Basic Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three ...
Atlanta, GA · On-site
$62.25 - $83.50/hr
... Cisco, knowledge in the way their SMARTNet support runs. Qualifications Qualifications Basic Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three ...
Good at handling vendors like Cisco, knowledge in the way their SMARTNet support runs. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...
Good at handling vendors like Cisco, knowledge in the way their SMARTNet support runs. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...
Oak Brook, IL · On-site
$65.50 - $87.50/hr
Good at handling vendors like Cisco, knowledge in the way their SMARTNet support runs. Qualifications Basic: Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...
Oak Brook, IL · On-site
$65.50 - $87.50/hr
Good at handling vendors like Cisco, knowledge in the way their SMARTNet support runs. Qualifications Basic: Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...
Good at handling vendors like Cisco, knowledge in the way their SMARTNet support runs. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...
Good at handling vendors like Cisco, knowledge in the way their SMARTNet support runs. Qualifications * Bachelor's degree or foreign equivalent required from an accredited institution. Will also ...
New York, NY · On-site
SmartNet) * Assist in planning and monitoring budgeting initiatives related to all network devices ... Cisco routers and switches, including Nexus and Unified Computing Systems - IOS, IOS-XE and NXOS
New York, NY · On-site
SmartNet) * Assist in planning and monitoring budgeting initiatives related to all network devices ... Cisco routers and switches, including Nexus and Unified Computing Systems - IOS, IOS-XE and NXOS
$19.47 - $25.13
2% of jobs
$25.13 - $30.79
5% of jobs
$30.79 - $36.45
3% of jobs
$36.45 - $42.11
0% of jobs
$42.11 - $47.77
6% of jobs
$52.90 is the 25th percentile. Wages below this are outliers.
$47.77 - $53.43
9% of jobs
$53.43 - $59.09
15% of jobs
The median wage is $60.55 / hr.
$59.09 - $64.75
35% of jobs
$64.75 - $70.41
9% of jobs
$70.41 - $76.07
8% of jobs
$76.07 - $81.73
8% of jobs
$19
$59
$81
A Cisco Smartnet job typically involves managing Cisco Smart Net Total Care (SNTC) service contracts, ensuring timely renewals, and providing support for Cisco networking products. Professionals in this role assist customers in understanding their coverage, troubleshooting hardware and software issues, and coordinating replacement services as needed. They may also work with sales teams to optimize support agreements and maintain service-level compliance. Knowledge of Cisco products, contract management, and customer support is essential for this position.
To excel in a Cisco Smartnet role, you need a solid understanding of network infrastructure, hardware lifecycle management, and experience working with Cisco products and support contracts. Familiarity with Cisco Smartnet portal, asset tracking software, and certifications such as CCNA or CCNP is commonly required. Strong organizational skills, attention to detail, and the ability to communicate effectively with clients and vendors are valuable soft skills for this position. These competencies are vital to ensure accurate management of support contracts, timely renewals, and seamless resolution of equipment issues for uninterrupted network operations.
Professionals handling Cisco Smartnet contracts are typically responsible for tracking network hardware covered by support agreements, ensuring timely renewals, and coordinating with Cisco or authorized resellers to resolve coverage gaps or technical issues. They routinely interact with IT and procurement teams to maintain accurate asset inventories and guarantee that mission-critical devices remain under warranty. The role also involves troubleshooting service disruptions, facilitating hardware replacement requests, and keeping detailed documentation. This position provides an excellent opportunity to develop project management skills while playing an essential role in maintaining organizational network reliability.

8.4
Based on 147 frontline employees who took The Breakroom Quiz
56th of 430 rated business services
Sourced by ZipRecruiter
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams, contribute to our communities, and operate sustainable practices. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
It services
10,000+ Employees
Reston, VA, US