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Cisco Collaboration Engineer Jobs (NOW HIRING)

Cisco Systems, Inc.

WI · On-site

At Cisco Norway we focus on Collaboration by designing video devices, desktops and digital ... The Cisco Lysaker Mechanical Engineering Design team is looking for a creative, structured, and ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications • CCNP ...

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How much do cisco collaboration engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for cisco collaboration engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What is a Cisco Collaboration Engineer?

A Cisco Collaboration Engineer is responsible for designing, implementing, and maintaining Cisco's collaboration solutions, including voice, video, messaging, and conferencing technologies. They work with Cisco Unified Communications Manager (CUCM), Webex, Jabber, and contact center solutions to ensure seamless communication within an organization. Their role involves troubleshooting, optimizing network performance, and integrating collaboration tools with existing IT infrastructure. Additionally, they may provide support, security configuration, and training to end users.

What are the typical daily responsibilities of a Cisco Collaboration Engineer?

As a Cisco Collaboration Engineer, your daily responsibilities often include configuring and managing voice, video, and messaging systems using Cisco platforms, troubleshooting system issues, and collaborating with IT teams to ensure optimal performance. You may also be expected to work directly with end-users to support deployments, provide training, and address service requests. Regularly performing system upgrades, maintaining documentation, and staying updated with new Cisco technologies are also key parts of the role. This position typically involves both independent work and close collaboration with network and security teams to deliver seamless communication solutions.

What are the key skills and qualifications needed to thrive as a Cisco Collaboration Engineer?

To thrive as a Cisco Collaboration Engineer, you need a solid background in networking, voice and video technologies, and Unified Communications, often supported by a bachelor's degree in a related field and Cisco certifications such as CCNP Collaboration. Expertise with Cisco collaboration platforms (e.g., Cisco Unified Communications Manager, Cisco Webex, and related hardware/software) and troubleshooting tools is critical. Strong problem-solving abilities, effective communication, and teamwork are key soft skills for success in this role. These competencies ensure the reliable deployment and maintenance of communication systems, fostering seamless collaboration within organizations.

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Cisco Collaboration Engineer jobs near you
Infographic showing various Cisco Collaboration Engineer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 80% Physical, 4% Hybrid, and 16% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.

Collaboration Engineer

West Des Moines, IA • On-site

HEARTLAND BUSINESS SYSTEMS LLC
See more jobs at HEARTLAND BUSINESS SYSTEMS LLCexternal

Full-time

Re-posted 29 days ago

Heartland Business Systems rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description

Position Summary:

The Collaboration Engineer will develop, implement, and support collaboration related services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.


Roles and Responsibilities/ Essential Functions:

  • Work as a member of the HBS Collaboration Team that provides consultative and proactive project support to HBS's account base. Contribute to and impacts the assigned customer accounts positively. 
  • Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work.
  • Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process. 
  • Provide support, maintenance, and administration for HBS' customers.
  • Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor. 
  • Provide time estimates and project scopes for systems related projects.
  • Maintain current vendor/industry specific certifications and stay current on new products and solutions. 
  • Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves. 

Requirements

Competencies:

  • Accountability - Ability to accept responsibility and account for his\her actions. 
  • Adaptability - Ability to fit into a changing environment.
  • Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition. 
  • Decision Making - Selecting an effective course of action while controlling resources and expenditures.
  • Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. 
  • Ethical - Ability to be guided by the company's accepted principles of moral conduct.
  • Organized - Ability of an individual to be structured and methodical in working skills.   
  • Persistence - Ability to continue in a course of action in the face of adversity. 
  • Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge.


Required Experience:

  • 6 months to 1 year in a technical related field, internship, or equivalent 

Preferred Experience:

  • At least one year in a technical related field 
  • Experience working as a consultant 

Required Skills, Education and/ or Certifications:

  • Associates degree, equivalent certifications or equivalent work experience 
  • CCNA or Equivalent
  • Working knowledge of one of the following Collaboration solutions (Cisco On Prem and/or Webex, Zoom Calling, Microsoft Teams Voice)

Preferred Skills, Education and/ or Certifications:

  • Bachelor's Degree or equivalent education/certifications
  • CCNP, CCA-V, VCA-DCV, MCA
  • Microsoft Teams Voice Certification (MS-721)
  • Zoom Competencies
  • Cisco Webex Calling Professional

Equal Opportunity Employer - Including Disabled and Veterans

#HBS

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