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Cisco Collaboration Engineer Jobs in Washington (NOW HIRING)

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

... Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications • CCNP ... ring, or related field • Minimum of six (6) years of progressive experience in Voice/UC ...

VTG

Senior Cisco Voice Engineer

Dulles, VA · On-site

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology ... Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications • CCNP ...

ValidaTek

Senior VOIP Engineer

Quantico, VA · On-site

The Unified Communications Engineer is responsible for the administration, operation, maintenance ... Current Cisco Certified Network Professional (CCNP) Collaboration certification or successful ...

ValidaTek, Inc.

Senior VOIP Engineer

Quantico, VA · On-site

$80K - $115K/hr

The Unified Communications Engineer is responsible for the administration, operation, maintenance ... Current Cisco Certified Network Professional (CCNP) Collaboration certification or successful ...

Reliasource

UC Engineer

Washington, DC · On-site

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

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How much do cisco collaboration engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for cisco collaboration engineer in Washington is $67.49, according to ZipRecruiter salary data. Most workers in this role earn between $58.80 and $75.14 per hour, depending on experience, location, and employer.

What is a Cisco Collaboration Engineer?

A Cisco Collaboration Engineer is responsible for designing, implementing, and maintaining Cisco's collaboration solutions, including voice, video, messaging, and conferencing technologies. They work with Cisco Unified Communications Manager (CUCM), Webex, Jabber, and contact center solutions to ensure seamless communication within an organization. Their role involves troubleshooting, optimizing network performance, and integrating collaboration tools with existing IT infrastructure. Additionally, they may provide support, security configuration, and training to end users.

What are the typical daily responsibilities of a Cisco Collaboration Engineer?

As a Cisco Collaboration Engineer, your daily responsibilities often include configuring and managing voice, video, and messaging systems using Cisco platforms, troubleshooting system issues, and collaborating with IT teams to ensure optimal performance. You may also be expected to work directly with end-users to support deployments, provide training, and address service requests. Regularly performing system upgrades, maintaining documentation, and staying updated with new Cisco technologies are also key parts of the role. This position typically involves both independent work and close collaboration with network and security teams to deliver seamless communication solutions.

What are the key skills and qualifications needed to thrive as a Cisco Collaboration Engineer?

To thrive as a Cisco Collaboration Engineer, you need a solid background in networking, voice and video technologies, and Unified Communications, often supported by a bachelor's degree in a related field and Cisco certifications such as CCNP Collaboration. Expertise with Cisco collaboration platforms (e.g., Cisco Unified Communications Manager, Cisco Webex, and related hardware/software) and troubleshooting tools is critical. Strong problem-solving abilities, effective communication, and teamwork are key soft skills for success in this role. These competencies ensure the reliable deployment and maintenance of communication systems, fostering seamless collaboration within organizations.

What are the most commonly searched types of Cisco Collaboration Engineer jobs in Washington?

The most popular types of Cisco Collaboration Engineer jobs in Washington are:

What are popular job titles related to Cisco Collaboration Engineer jobs in Washington?

For Cisco Collaboration Engineer jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Cisco Collaboration Engineer jobs in Washington look for?

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What cities in Washington are hiring for Cisco Collaboration Engineer jobs?

Cities in Washington with the most Cisco Collaboration Engineer job openings:

Cisco Collaboration Engineer jobs near you
Infographic showing various Cisco Collaboration Engineer job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 8% Part Time, 2% Temporary, and 6% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $140,388 per year, or $67.5 per hour.

CISCO Call Manager Administrator

Omniscius Consulting

Chantilly, VA • On-site

Full-time

Re-posted 18 days ago

Job description

We are seeking an experienced Cisco Call Manager Administrator to support the administration, configuration, maintenance, and optimization of our Cisco Unified Communications Manager (CUCM) environment supporting Department of Defense operations. The successful candidate will be responsible for ensuring the reliability, security, and performance of enterprise voice and unified communications services while maintaining compliance with DoD cybersecurity and operational requirements.

This position works closely with the Cisco Call Manager Engineer Lead, network engineers, cybersecurity personnel, and other IT stakeholders to support mission-critical communications infrastructure across multiple locations. The ideal candidate will possess strong Cisco collaboration expertise, troubleshooting skills, and experience supporting enterprise VoIP environments.

Essential Duties and ResponsibilitiesCisco Unified Communications Administration
  • Administer, configure, and maintain Cisco Unified Communications Manager (CUCM) environments.
  • Manage user accounts, phone provisioning, device configurations, and endpoint deployments.
  • Support dial plan administration, call routing configurations, and voice gateway management.
  • Administer Cisco Unity Connection voicemail services and user configurations.
  • Monitor system performance and proactively address operational issues.
System Maintenance & Operations
  • Perform routine system health checks, maintenance activities, backups, and recovery procedures.
  • Execute software updates, patches, and system upgrades in accordance with organizational change management processes.
  • Support after-hours maintenance windows and emergency response activities.
  • Participate in an on-call support rotation.
Technical Support & Troubleshooting
  • Provide Tier II and Tier III support for voice, collaboration, and unified communications issues.
  • Troubleshoot complex call processing, device registration, voicemail, and connectivity issues.
  • Coordinate with vendors, carriers, and service providers to resolve escalated technical issues.
  • Assist engineering teams with deployments, testing, and implementation of new capabilities.
Compliance & Documentation
  • Ensure CUCM systems comply with DoD cybersecurity requirements, DISA STIGs, and security best practices.
  • Maintain accurate system documentation, configuration records, and operational procedures.
  • Generate system performance, utilization, and compliance reports.
  • Support audits, inspections, and accreditation activities.
Required Qualifications
  • Minimum 10 years of relevant experience in Cisco Unified Communications, VoIP administration, or enterprise voice systems.
    • Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field may substitute for five (5) years of experience.
  • Experience administering Cisco Unified Communications Manager (CUCM) environments.
  • Experience with:
    • Phone provisioning and endpoint deployment
    • User administration and device management
    • Dial plans and call routing
    • Voice gateways and SIP integrations
    • Cisco Unity Connection administration
  • Knowledge of networking fundamentals including:
    • TCP/IP
    • VLANs
    • DNS
    • Routing and switching concepts
  • Familiarity with network and system security principles, protocols, and configurations.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Current DoD 8140-compliant certification such as CompTIA Security+.
  • Ability to obtain and maintain a Secret Security Clearance.
Preferred Qualifications
  • Cisco Certified Network Associate (CCNA) Collaboration.
  • Cisco Certified Network Professional (CCNP) Collaboration.
  • Cisco Certified Internetwork Expert (CCIE) Collaboration.
  • Experience supporting Department of Defense or Federal Government environments.
  • Experience implementing and maintaining DISA STIG-compliant systems.
  • Familiarity with SIP, H.323, MGCP, and other voice protocols.
  • Experience with Cisco Expressway, IM&P, and other Cisco collaboration technologies.
  • Knowledge of enterprise monitoring and reporting tools.

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