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Cisco Collaboration Engineer Jobs in Washington (NOW HIRING)

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver ... Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$100 - $130/hr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications

Bridge Core (BCore)

Voice Engineer

Chantilly, VA · On-site

$175K - $195K/yr

Overview Voice Engineer Chantilly, VA TS/SCI with Poly At Bcore, our strength comes from how we ... Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:

Reliasource

UC Engineer

Washington, DC

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

JS Consulting

Cisco Network Engineer

Washington, DC · On-site

Job Title- Cisco Network Engineer Project Location - Washington DC Onsite Duration- Fulltime Visa ... collaboration, data and wireless communications solutions for implementation of the client s ...

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Cisco Collaboration Engineer information

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How much do cisco collaboration engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cisco collaboration engineer in Washington is $67.49, according to ZipRecruiter salary data. Most workers in this role earn between $58.80 and $75.14 per hour, depending on experience, location, and employer.

What is a Cisco Collaboration Engineer?

A Cisco Collaboration Engineer is responsible for designing, implementing, and maintaining Cisco's collaboration solutions, including voice, video, messaging, and conferencing technologies. They work with Cisco Unified Communications Manager (CUCM), Webex, Jabber, and contact center solutions to ensure seamless communication within an organization. Their role involves troubleshooting, optimizing network performance, and integrating collaboration tools with existing IT infrastructure. Additionally, they may provide support, security configuration, and training to end users.

What are the typical daily responsibilities of a Cisco Collaboration Engineer?

As a Cisco Collaboration Engineer, your daily responsibilities often include configuring and managing voice, video, and messaging systems using Cisco platforms, troubleshooting system issues, and collaborating with IT teams to ensure optimal performance. You may also be expected to work directly with end-users to support deployments, provide training, and address service requests. Regularly performing system upgrades, maintaining documentation, and staying updated with new Cisco technologies are also key parts of the role. This position typically involves both independent work and close collaboration with network and security teams to deliver seamless communication solutions.

What are the key skills and qualifications needed to thrive as a Cisco Collaboration Engineer?

To thrive as a Cisco Collaboration Engineer, you need a solid background in networking, voice and video technologies, and Unified Communications, often supported by a bachelor's degree in a related field and Cisco certifications such as CCNP Collaboration. Expertise with Cisco collaboration platforms (e.g., Cisco Unified Communications Manager, Cisco Webex, and related hardware/software) and troubleshooting tools is critical. Strong problem-solving abilities, effective communication, and teamwork are key soft skills for success in this role. These competencies ensure the reliable deployment and maintenance of communication systems, fostering seamless collaboration within organizations.

What are the most commonly searched types of Cisco Collaboration Engineer jobs in Washington?

The most popular types of Cisco Collaboration Engineer jobs in Washington are:

What are popular job titles related to Cisco Collaboration Engineer jobs in Washington?

For Cisco Collaboration Engineer jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Cisco Collaboration Engineer jobs in Washington look for?

The top searched job categories for Cisco Collaboration Engineer jobs in Washington are:

What cities in Washington are hiring for Cisco Collaboration Engineer jobs?

Cities in Washington with the most Cisco Collaboration Engineer job openings:

Cisco Collaboration Engineer jobs near you
Infographic showing various Cisco Collaboration Engineer job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, and 3% Contract. Highlights an 81% Physical, 3% Hybrid, and 16% Remote job distribution, with an average salary of $140,388 per year, or $67.5 per hour.

Cisco Voice and Video Administrator, Staff (Top Secret Clearance w/SCI eligibility)

AMERICAN SYSTEMS

Washington, DC • On-site

$80 - $110/hr

Other

Medical, Retirement, PTO

Re-posted 15 days ago

Job description

Overview

AMERICAN SYSTEMS, a 100% employee-owned company, is seeking aCisco Voice and Video Administrator, Staff, to support secure enterprise voice and video communications in a high-visibility Department of Defense environment.

The ideal candidate brings hands-on experience with Cisco collaboration technologies, works well in a fast-paced operational setting, and can support mission-critical communications services in a secure DoD environment.

Responsibilities

As a Cisco Voice and Video Administrator with AMERICAN SYSTEMS, you will:

  • Install, maintain, and upgrade VoIP and VTC endpoints.
  • Handle daily MACD requests for phones, voicemail, and user accounts in CUCM and CUC.
  • Provide Tier 1/Tier 2 support for voice, video, and conferencing issues by phone, email, and onsite.
  • Monitor system health and troubleshoot voice, hardware, and software issues.
  • Perform basic troubleshooting for conference room, A/V, and VTC systems.
  • Support VTC session scheduling, setup, and monitoring.
  • Track and resolve incidents and service requests in ServiceNow or a similar ticketing system.
  • Escalate complex issues to senior engineers, Tier 3 support, or vendors.
  • Follow DoD STIGs, engineering standards, and local procedures.
  • Coordinate repair or replacement of failed VoIP and VTC devices.
  • Maintain clear documentation of installs, issues, and resolutions.
  • Share recurring fixes and process improvements with the team.
Work Environment
  • This position supports a secure government customer site and requires direct interaction with end users, communications equipment, and conference spaces.
  • The role requires professionalism, responsiveness, and the ability to support mission-critical voice and video services in a dynamic operational environment.
Qualifications
  • U.S. Citizenship required

  • Active Top Secret/SCI required

  • Bachelor's degree and 2-4 years of related work experience, or HS diploma and 5+ years of relevant experience
  • Experience supporting Cisco voice, video, telecommunications, or unified communications systems

  • Current DoD 8570/8140 IAT II-level certification required (e.g., Security+ CE, or equivalent)

  • Working knowledge of MACD operations, endpoint provisioning, and telecom user support

  • Fundamental understanding of Layer 1 troubleshooting and basic voice call flow concepts

  • Ability to provide professional support to users in a fast-paced, mission-focused environment

  • Strong troubleshooting, customer service, organizational, and written communication skills

  • Experience with ServiceNow or similar ticketing systems

  • Proficiency with Microsoft Office applications

Additional Experience that's Helpful:

  • Experience supporting Cisco collaboration tools ver. 14+ or higher, including CUCM, Cisco Unity Connection, and related voice/video technologies

  • Experience supporting conference room A/V, VTC operations, or executive comms environments

  • Familiarity with DoD operational and customer service environments in secure spaces

  • Experience with endpoint lifecycle support, inventory coordination, or warranty replacement processes

Pay Transparency Statement

AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $80,000.00/Yr. - USD $110,000/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance.

EEO Statement

EEO Race/Sex/Disability Status/Veteran Status

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