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Cisco Collaboration Engineer Jobs (NOW HIRING)

Reliasource

UC Engineer

Washington, DC

The Unified Collaborations Engineer serves as a subject matter expert in Cisco Collaboration technologies to include Cisco Unified Communications Manager, Unity, Contact Center Express, Emergency ...

Development Group, Inc.

NOC Engineer - Remote

$40K - $120K/yr

The NOC Engineer will analyze problems, perform troubleshooting and incident response, communicate ... Perform standard moves, adds, and changes (MACD's) within the Cisco collaboration ecosystem.

bwp

Lead, Audio Visual Support

Houston, TX

Experience supporting Cisco collaboration devices (room kits, cameras, codecs, Teams/Webex-enabled hardware) * Demonstrated experience supporting conference rooms, executive meeting spaces

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Cisco Collaboration Engineer information

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$59

$81

How much do cisco collaboration engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for cisco collaboration engineer in the United States is $59.59, according to ZipRecruiter salary data. Most workers in this role earn between $51.92 and $66.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cisco Collaboration Engineer position, and why are they important?

To thrive as a Cisco Collaboration Engineer, you need a solid background in networking, voice and video technologies, and Unified Communications, often supported by a bachelor's degree in a related field and Cisco certifications such as CCNP Collaboration. Expertise with Cisco collaboration platforms (e.g., Cisco Unified Communications Manager, Cisco Webex, and related hardware/software) and troubleshooting tools is critical. Strong problem-solving abilities, effective communication, and teamwork are key soft skills for success in this role. These competencies ensure the reliable deployment and maintenance of communication systems, fostering seamless collaboration within organizations.

What are some typical daily responsibilities for a Cisco Collaboration Engineer?

As a Cisco Collaboration Engineer, your daily responsibilities often include configuring and managing voice, video, and messaging systems using Cisco platforms, troubleshooting system issues, and collaborating with IT teams to ensure optimal performance. You may also be expected to work directly with end-users to support deployments, provide training, and address service requests. Regularly performing system upgrades, maintaining documentation, and staying updated with new Cisco technologies are also key parts of the role. This position typically involves both independent work and close collaboration with network and security teams to deliver seamless communication solutions.

What is a Cisco Collaboration Engineer job?

A Cisco Collaboration Engineer is responsible for designing, implementing, and maintaining Cisco's collaboration solutions, including voice, video, messaging, and conferencing technologies. They work with Cisco Unified Communications Manager (CUCM), Webex, Jabber, and contact center solutions to ensure seamless communication within an organization. Their role involves troubleshooting, optimizing network performance, and integrating collaboration tools with existing IT infrastructure. Additionally, they may provide support, security configuration, and training to end users.

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Cisco Collaboration Engineer jobs near you
Infographic showing various Cisco Collaboration Engineer job openings in the United States as of June 2026, with employment types broken down into 11% Full Time, 81% Part Time, and 8% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $123,952 per year, or $59.6 per hour.
Systems Engineer (Cisco-Voice) with Security Clearance

Systems Engineer (Cisco-Voice) with Security Clearance

Convirgence

Dulles, VA

Other

Posted 8 days ago

Job description

Systems Engineer (Cisco-Voice) Dulles, VA CB-SECV-DUL-002 We are seeking an experienced Cisco Voice Engineer to support a mission-critical, technology-driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise-level Cisco Unified Communications solutions across a complex, highly secure environment. Key Responsibilities: - Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX).

- Implement next-generation voice system technologies and support first article engineering. - Participate in security accreditation activities for all voice systems. - Manage PKI/certificate requirements across Cisco UC components.

- Perform system upgrades, patching, and lifecycle maintenance for hardware and software. - Provide engineering support for new site standups, including dial plan design and endpoint provisioning. - Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning.

- Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration. - Collaborate with customers and internal teams to gather and refine system requirements. - Ensure compliance with enterprise standards, policies, and security procedures.

- Work within a large-scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications. - Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure. - Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTS/ISDN/leased lines, conference bridges, and call management servers.

Required Education, Experience, & Skills: - Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field - Minimum of eleven (11) years of relevant Voice/UC engineering experience - Strong technical expertise in: SIP signaling and call flows; Secure Real-Time Transport Protocol (SRTP); SIP, MGCP, H.323; TCP/IP networking; MPLS transport environments; DNS and DHCP; RTP media handling - Experience supporting secure, enterprise-scale voice environments - Ability to troubleshoot complex call routing, signaling, and interoperability issues - Strong communication skills for documentation, requirements analysis, and customer interaction Preferred Education, Experience, & Skills: - Advanced expertise in SIP signaling, call flows, and multi-vendor integration - Experience with H.323 in mixed-protocol environments - Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications - CCNP Collaboration - CCIE Collaboration (highly desirable) - Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments - Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices) - Familiarity with government security accreditation processes and PKI/certificate management - Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

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