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Cigna Insurance Jobs in Florida (NOW HIRING)

As a Dedicated Client Service Partner , you will serve as an extension of the Cigna Account ... insurance, or pharmacy benefit management (PBM). * Experience supporting healthcare benefits ...

Dedicated Client Service Partner

Orlando, FL · On-site

$15 - $20.25/hr

As a Dedicated Client Service Partner , you will serve as an extension of the Cigna Account ... insurance, or pharmacy benefit management (PBM). * Experience supporting healthcare benefits ...

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Showing results 1-20

Cigna Insurance information

See Florida salary details

$20.9K

$53.3K

$105.4K

How much do cigna insurance jobs pay per year?

As of Aug 21, 2026, the average yearly pay for cigna insurance in Florida is $53,276.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,800.00 and $72,900.00 per year, depending on experience, location, and employer.

What is Cigna Insurance?

Cigna Insurance is a global health services company that provides medical, dental, disability, life, and accident insurance to individuals and employers. They offer a range of health plans, including employer-sponsored group plans and individual health insurance, as well as supplemental health and wellness programs. Cigna aims to improve health, well-being, and peace of mind by providing affordable and accessible healthcare solutions. The company operates internationally and serves millions of customers worldwide.

What are the most common challenges faced by employees working in insurance roles at Cigna, and how can new hires best prepare for them?

Employees in insurance roles at Cigna often encounter challenges such as keeping up with evolving healthcare regulations, effectively communicating complex policy information to clients, and managing a high volume of customer inquiries. New hires can best prepare by staying informed about the latest industry updates, participating in Cigna's training programs, and developing strong problem-solving and interpersonal skills. Collaboration with experienced team members and leveraging available resources can also help new employees adapt quickly and provide excellent service.

What are the key skills and qualifications needed to thrive as an insurance agent at Cigna, and why are they important?

To thrive as an Insurance Agent at Cigna, you need a solid understanding of insurance products, sales techniques, and regulatory compliance, typically supported by a relevant license such as a state insurance producer license. Familiarity with customer relationship management (CRM) systems, quoting software, and digital communication platforms is expected. Exceptional interpersonal skills, active listening, and problem-solving abilities help agents build trust and tailor solutions for clients. These skills ensure agents can effectively meet client needs, maintain compliance, and achieve business goals in a competitive insurance market.

What is the difference between Cigna Insurance vs Health Insurance Agent?

AspectCigna InsuranceHealth Insurance Agent
CredentialsVaries; often requires licensing and certificationsState licensing required; certifications optional
Work EnvironmentCorporate office, remote, or fieldField sales, office, or remote
Employer & IndustryInsurance provider, healthcare industryInsurance agencies, healthcare industry
Primary RoleProvides health insurance plans, customer serviceSells health insurance policies, client consultations

While Cigna Insurance is a specific insurance provider offering various health plans, a Health Insurance Agent is a professional who sells policies from multiple providers, including Cigna. Both roles require licensing, but Cigna employees work directly for the company, whereas agents may represent multiple insurers. Understanding these differences helps clarify career paths and service options in the health insurance industry.

How to get hired at Cigna Insurance?

To get hired at Cigna Insurance, candidates should review current job openings on the company's careers website, ensure they meet the required qualifications, and submit an online application. Preparing a tailored resume and demonstrating relevant skills, such as customer service or healthcare knowledge, can improve chances of selection. The hiring process may include interviews and background checks.

What cities in Florida are hiring for Cigna Insurance jobs?

Cities in Florida with the most Cigna Insurance job openings:

Infographic showing various Cigna Insurance job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $53,276 per year, or $25.6 per hour.

Dedicated Client Service Partner, Cigna Healthcare - Hybrid, FL

Cigna

Brooksville, FL • Hybrid

$32K - $45K/yr

Full-time

Posted 6 days ago


Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 239 frontline employees who took The Breakroom Quiz

41st of 891 rated healthcare providers


Job description

As a Dedicated Client Service Partner, you will serve as an extension of the Cigna Account Management team, providing onsite support, benefits education, and issue resolution for employees, HR partners, and client leadership. Through relationship building, advocacy, and problem-solving, you will enhance employee experience and drive client satisfaction. This hybrid role is based in Brooksville, FL, with local travel.

What you'll do:

  • Serve as the primary onsite liaison between Cigna and the client, providing personalized support to employees and HR partners on benefits, healthcare, pharmacy, and wellness programs.
  • Resolve complex issues related to claims, eligibility, authorizations, appeals, denials, and incentives by partnering with internal teams to drive timely resolution.
  • Educate employees on health and wellness benefits through presentations, workshops, orientations, open enrollment, health fairs, and targeted communications.
  • Promote programs that enhance employee wellbeing, engagement, and healthcare literacy.
  • Build trusted relationships with client leaders, HR teams, and key stakeholders.
  • Identify trends, share employee insights, and collaborate across operational, clinical, and service teams to improve program performance and client satisfaction.

What you'll need to do the job:

  • High School diploma/GED required; associate or bachelor's degree preferred.
  • 3+ years of experience in healthcare, health insurance, pharmacy, PBM, benefits administration, customer service, or claims support, required
  • Strong customer service, relationship-building, analytical, and problem-solving skills, with the ability to independently manage multiple priorities in a fast-paced environment, required
  • Knowledge of medical, pharmacy, wellness, or benefits administration programs, required
  • Experience in client-facing healthcare, account management, or benefits consulting roles, highly preferred
  • Excellent verbal, written, and presentation skills, including the ability to facilitate webinars, presentations, and employee education sessions, required
  • Demonstrated success supporting employee wellness and engagement initiatives, highly preferred
  • Proficiency with Microsoft Office Suite and virtual meeting platforms (Teams, Webex, or similar), required
  • Ability to work a hybrid schedule with up to 20% local travel, required
  • Additional background check, required

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.


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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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