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Cigna Customer Service Jobs in Silver Spring, MD

Trademasters Services I

PLUMBER-Full Time

Lorton, VA · On-site

$18 - $48/hr

Excellent customer service, ability to explain situations and work satisfactorily with customers ... Cigna Health, Cigna Dental and EyeMed Vision coverage on your first day * Company paid Life ...

Trademasters Services I

ELECTRICIAN-Full Time

Lorton, VA · On-site

$18 - $48/hr

Excellent customer service, ability to explain situations and work satisfactorily with customers ... Cigna Health, Cigna Dental and EyeMed Vision coverage on your first day * Company paid Life ...

Trademasters Services I

ELECTRICIAN-Full Time

Lorton, VA · On-site

$18 - $48/hr

Excellent customer service, ability to explain situations and work satisfactorily with customers ... Cigna Health, Cigna Dental and EyeMed Vision coverage on your first day * Company paid Life ...

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Ashburn, VA

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Provide insights to support continuous improvement in building methods and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

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All JobsCigna Customer Service JobsCigna Customer Service Jobs in Silver Spring, MD

Cigna Customer Service information

See Silver Spring, MD salary details

$10

$18

$28

How much do cigna customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for cigna customer service in Silver Spring, MD is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.62 per hour, depending on experience, location, and employer.

What is a Cigna Customer Service?

A Cigna Customer Service job involves assisting customers with their health insurance plans, claims, billing inquiries, and policy details. Representatives provide support through phone, email, or chat, helping members navigate their benefits and resolve issues. Strong communication, problem-solving, and empathy skills are essential. The role may also involve coordinating with healthcare providers and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in the Cigna Customer Service position, and why are they important?

To thrive as a Cigna Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and healthcare benefit systems is often required. Exceptional listening, patience, and empathy help you resolve customer concerns effectively, while adaptability enables you to manage a variety of inquiries. These attributes are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining Cigna's reputation for quality service.

What are common challenges faced by Cigna Customer Service representatives and how are they supported in addressing them?

Cigna Customer Service representatives often handle complex questions about insurance benefits, claims processing, and coverage guidelines, which can sometimes be challenging due to the detailed nature of healthcare plans. To help address these challenges, representatives are provided with thorough training, access to comprehensive knowledge bases, and support from experienced supervisors. There are also established escalation pathways for particularly difficult or unique situations. This structured support environment ensures employees can confidently assist customers while continuing to develop their expertise and problem-solving skills.

How to get hired at Cigna customer service?

To get hired as a Cigna customer service representative, applicants should submit an online application through the company's careers page, demonstrate strong communication and problem-solving skills, and typically complete a phone or virtual interview. Relevant experience in customer service and familiarity with healthcare or insurance terminology can improve chances of selection.

What are popular job titles related to Cigna Customer Service jobs in Silver Spring, MD?

For Cigna Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Cigna Customer Service jobs in Silver Spring, MD look for?

The top searched job categories for Cigna Customer Service jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Cigna Customer Service jobs?

Cities near Silver Spring, MD with the most Cigna Customer Service job openings:

Cigna Customer Service jobs near you
Infographic showing various Cigna Customer Service job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,069 per year, or $18.8 per hour.

Full Time-HVAC TECHNICIAN

Trademasters Services I

Lorton, VA • On-site

$18 - $48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Are you highly motivated and enjoy working in a team environment with a fast-growing company? If so, this is an excellent career opportunity, and we want you to be part of our successful team. Trademasters offers a competitive compensation package with our benefit coverage effective on your first day with us!

Trademasters Service, an award-winning federal contractor, family owned and operated with over 30 years of industry experience offering complete facility operations management, maintenance and repairs to millions of square feet of premium government buildings, commercial and residential clients. We provide quality and efficient services for all the following systems or needs: HVAC, plumbing, electrical, call-desk operations, steam, boilers, UPS, generators, custodial, grounds, pest control, fire control systems, elevators, gates, bollards, service calls, architectural, structural and building systems.

Location: Headquarters-7208 Lockport Place, Lorton, VA 22079.

Hours: Full time. M-F, 7AM to finish (varies). Flexibility required for OT, On-Call rotation for after hours and weekends

Pay: $18 - $48+ / Hour from Apprentice to Experienced Licensed Master Technician

Veterans are encouraged to apply. We're a V3 Certified employer.

Visit us www.trademasters.com

HVAC Technician Minimal Job Requirements:

  • Four (4) years+ relatable HVAC experience in residential, commercial and government environments
  • Service, Maintenance and New System Installations
  • Experience working with basic hand tools, power tools and electronic test equipment
  • OSHA 10 & EPA certificate
  • Valid Driver’s License with clean driving record
  • Pass pre-employment drug screen and on-going random checks
  • Pass pre-employment background check & ability to access and work on secured federal sites
  • High standard of professionalism, work ethics and integrity
  • Strong work knowledge of job safety and ability to complete safety compliance requirements
  • Excellent customer service, ability to explain situations and work satisfactorily with customers and co-workers
  • Motivated, willingness to learn and grow knowledge base, both professionally and technologically
  • Excellent communication skills, verbal and written
  • Must follow company guidelines and procedures
  • NATE, Journey or Master licenses is highly preferred

HVAC Technician Benefits:

  • Cigna Health, Cigna Dental and EyeMed Vision coverage on your first day
  • Company paid Life Insurance and Short-term disability
  • Long-term Disability
  • Health Savings Account with generous employer contributions
  • Generous 401K match and vesting with Roth option
  • Paid holidays (6)
  • Generous PTO
  • Uniforms
  • Company Vehicle

No phone calls please. We will contact selected candidates. Recruiters and unsolicited services please do not contact.

EEO Statement: Trademasters prohibits discrimination against qualified individuals based on their veteran status, disabilities, age, ethnicity, national origin, sex (including pregnancy and sexual orientation), religion, race, color, genetic information. Equal Opportunity Employer/Veterans/Disabled