ZipRecruiter

Log In

1

Cigna Customer Service Jobs in Indiana (NOW HIRING)

previous page

Showing results 41-60

All JobsCigna Customer Service JobsCigna Customer Service Jobs in Indiana

Cigna Customer Service information

See Indiana salary details

$9

$17

$26

How much do cigna customer service jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for cigna customer service in Indiana is $17.29, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.99 per hour, depending on experience, location, and employer.

What is a Cigna Customer Service?

A Cigna Customer Service job involves assisting customers with their health insurance plans, claims, billing inquiries, and policy details. Representatives provide support through phone, email, or chat, helping members navigate their benefits and resolve issues. Strong communication, problem-solving, and empathy skills are essential. The role may also involve coordinating with healthcare providers and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in the Cigna Customer Service position, and why are they important?

To thrive as a Cigna Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and healthcare benefit systems is often required. Exceptional listening, patience, and empathy help you resolve customer concerns effectively, while adaptability enables you to manage a variety of inquiries. These attributes are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining Cigna's reputation for quality service.

What are common challenges faced by Cigna Customer Service representatives and how are they supported in addressing them?

Cigna Customer Service representatives often handle complex questions about insurance benefits, claims processing, and coverage guidelines, which can sometimes be challenging due to the detailed nature of healthcare plans. To help address these challenges, representatives are provided with thorough training, access to comprehensive knowledge bases, and support from experienced supervisors. There are also established escalation pathways for particularly difficult or unique situations. This structured support environment ensures employees can confidently assist customers while continuing to develop their expertise and problem-solving skills.

How to get hired at Cigna customer service?

To get hired as a Cigna customer service representative, applicants should submit an online application through the company's careers page, demonstrate strong communication and problem-solving skills, and typically complete a phone or virtual interview. Relevant experience in customer service and familiarity with healthcare or insurance terminology can improve chances of selection.

What are popular job titles related to Cigna Customer Service jobs in Indiana?

For Cigna Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Cigna Customer Service jobs in Indiana look for?

The top searched job categories for Cigna Customer Service jobs in Indiana are:

Cigna Customer Service jobs near you
Infographic showing various Cigna Customer Service job openings in Indiana as of September 2026, with employment types broken down into 100% Full Time. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $35,962 per year, or $17.3 per hour.

House Supervisor RN - Resource Services - PRN, Nights

South Bend, IN • On-site

Beacon Health System
Health Care and Social Assistance • 5 - 10K employees
Learn more about Beacon Health Systemexternal

Per diem

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Beacon Health System rating

6.7

Company rating: 6.7 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

Job description

Beacon Health System is hiring a PRN night shift House Supervisor Registered Nurse for our Resource Services Department at Memorial Hospital in South Bend, IN.
Be a Beacon. Make a Difference.
At Beacon Health System, you're not just part of a team, you're part of something bigger. Every patient interaction is a chance to lead with compassion, build trust, and create lasting impact. Here, your expertise supports healing, and your heart connects us to the communities we serve.
  • Medical, Dental, & Vision Insurance through Cigna
  • Life Insurance
  • 403(b) Matching Retirement Fund
  • Competitive Paid Time Off (PTO)
  • Shift Differentials
  • Employee Assistance Program (EAP)
  • Tuition and Certification Reimbursement
  • Clinical Ladder Program
  • Local and National Discounts
  • Beacon Academy Educational Courses
  • Gym Membership Discount

About Memorial Hospital
Located in the heart of South Bend, Memorial Hospital is deeply rooted in the community it serves. From advanced surgical services to award-winning heart and cancer care, we provide comprehensive treatment with a personal touch. As part of Beacon Health System, we're dedicated to improving health and inspiring hope throughout the region.
About the Tower
The 10-story patient bed Memorial Hospital Tower is the latest chapter in Beacon Health System's commitment to care, compassion and community. Built with input from frontline staff, the Tower is a state-of-the-art, specialty-focused expansion that enhances how care is delivered and how teams work together. From larger rooms and leading-edge technology to a culture of collaboration and growth, this space was designed by Beacon for Beacon.
What You'll Do
As a House Supervisor Registered Nurse, you'll eport to the Director/Manager and serve as an administrative resource for all staff and Managers during evenings, nights, holidays and weekends. You'll make administrative decisions that directly affect patient care in various areas and provide direction for problem-solving activities. You ensure that there is adequate functioning of the various departments within the hospital and serve as a representative of the Nursing areas and act as a liaison with other departments.
House Supervisor RN Job Responsibilities
  • Oversee patient care activities and staff support during assigned shift.
  • Act as primary resource for policies, procedures, and crisis management.
  • Monitor units, resolve issues, and ensure effective patient care outcomes.
  • Coordinate patient placement and bed management; maintain appropriate staffing levels.
  • Communicate critical updates to administrators, managers, and staff.
  • Ensure compliance with documentation standards and regulatory requirements.
  • Investigate patient/family concerns and escalate as needed.
  • Collaborate across departments to optimize patient flow and service delivery.
  • Supervise transport, environmental services, and bed management workflows.
  • Utilize technology (Cerner, Teletracking) for accurate admissions and transfers.
  • Support staff training and orientation; promote continuous improvement.
  • Participate in committees, meetings, and process improvement initiatives.
  • Maintain knowledge through continuing education and literature review.
  • Deliver excellent customer service and foster team communication.

What You Bring
You bring a thorough knowledge of Nursing care practices, policies, procedures and techniques in order to function as a resource to staff in the review and evaluation of the quality of care provided and in communication of pertinent feedback. You demonstrate analytical skills necessary to prioritize a large volume of information, relay information to the appropriate people and make independent judgments and decisions involving complex patient care, staff, physicians and/or family/visitor situations. You have the leadership skills necessary to coordinate activities of staff. You bring well-developed interpersonal skills necessary to represent Memorial and Beacon Health System in a professional manner and effectively interact with and motivate team members. You demonstrate the ability to communicate effectively, both verbally and in writing; also must be able to articulate ideas clearly and concisely, sometimes under stressful conditions, with people from a variety of backgrounds.
Required Qualifications
  • A Bachelor of Science in Nursing
  • A current RN license in Indiana
  • 5-7 years of progressively more responsible job-related experience
  • CPR certification

Preferred Qualifications
  • Bachelor of Science in Nursing degree

What Beacon Health System employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply