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Choiceadvantage Jobs (NOW HIRING)

Guest Services Representative

Logan, UT · On-site

$11.75 - $14.25/hr

... ChoiceAdvantage, OnQ, and Opera • Understanding of how travel planning websites operate, like Booking, Expedia, and TripAdvisor • Exceptional customer service • Excellent communication and ...

Night Auditor

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

Night Auditor

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

Night Auditor

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

Night Auditor

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

Night Auditor - Cambria White Plains

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Toast System, ProfitSword, ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara ...

Night Auditor - Cambria White Plains

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Toast System, ProfitSword, ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara ...

Be familiar and knowledgeable with the operation of the Point-of-Toast System, ProfitSword, ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara ...

Night Auditor - Cambria White Plains

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Toast System, ProfitSword, ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara ...

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Choiceadvantage information

See salary details

$86.5K

$158.3K

$239.5K

How much do choiceadvantage jobs pay per year?

As of Aug 28, 2026, the average yearly pay for choiceadvantage in the United States is $158,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What is ChoiceAdvantage?

ChoiceAdvantage is a property management system (PMS) developed by Choice Hotels International. It is a cloud-based software solution designed for hotel owners and operators to manage reservations, guest check-ins and check-outs, room assignments, billing, and reporting. ChoiceAdvantage streamlines daily hotel operations, improves efficiency, and helps ensure an excellent guest experience. The system integrates with other Choice Hotels platforms and third-party applications to provide seamless management and reporting for all types of properties within the Choice Hotels portfolio.

What are some common challenges faced by ChoiceAdvantage users in a hotel front desk environment?

One common challenge for front desk agents using ChoiceAdvantage is managing high guest volumes while quickly navigating the system to handle check-ins, check-outs, and reservation modifications. The system is powerful but can require familiarity with its various modules, especially during busy periods. New users may also need to adapt to integrating ChoiceAdvantage with other property systems, like payment processing or housekeeping updates. Regular training and practice help ensure smooth operations and minimize guest wait times.

What are the key skills and qualifications needed to thrive as a ChoiceAdvantage Property Management System Specialist, and why are they important?

To thrive as a ChoiceAdvantage Property Management System Specialist, you need a strong understanding of hotel operations, property management workflows, and customer service, often supported by experience in hospitality or hotel management. Familiarity with the ChoiceAdvantage PMS software, reservation platforms, and general IT troubleshooting skills are typically required. Excellent problem-solving abilities, strong communication, and patience are standout soft skills for assisting hotel staff and resolving technical issues. These skills ensure efficient hotel operations, minimize system downtime, and deliver a positive experience for both staff and guests.

What is the difference between Choiceadvantage vs Front Desk Agent?

AspectChoiceadvantageFront Desk Agent
Primary RoleHotel property management system administrator and booking platformGuest check-in/check-out, reservations, customer service
Required SkillsSystem management, technical troubleshooting, hotel operations knowledgeCustomer service, communication, reservation handling
Work EnvironmentHotel management offices, IT departmentsFront desk, hotel lobby
CertificationsExperience with Choiceadvantage or similar PMS systemsCustomer service certifications often preferred

Choiceadvantage primarily involves managing the hotel property management system, focusing on technical and administrative tasks. In contrast, a Front Desk Agent interacts directly with guests, handling reservations and providing customer service. While both roles are essential in the hospitality industry, they differ in responsibilities, skills, and work environment.

What are the most commonly searched types of Choiceadvantage jobs?

The most popular types of Choiceadvantage jobs are:

Infographic showing various Choiceadvantage job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $158,312 per year, or $76.1 per hour.

$11.75 - $14.25/hr

Full-time

Posted 10 days ago


Job description

Description
At Comfort Inn & Suites Logan near University, our people are our greatest asset. We are looking for a Guest Service Representative to serve as our guests' first point of contact and manage all aspects of their accommodation. Ultimately, you will help create a pleasant and memorable stay for our guests. If you have a knack for customer service, we'd like to meet you.
Responsibilities
• Deliver exceptionally friendly and helpful service to all our guests
• Create enjoyable guest experiences
• Be a team player and take the initiative to help your teammates
• Perform all check-in and check-out tasks
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates, and amenities
• Manage online and phone reservations
• Respond to clients' complaints in a timely and professional manner
• Coordinate with our housekeeping, breakfast, and maintenance staff to accommodate all guests' needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
• Engage guests in our loyalty program to enhance their stay, gather business information to support corporate clients, and encourage positive guest feedback through review platforms. Monthly bonuses are awarded for achieving these goals
Qualifications
• Work experience as a Guest Service Representative, Receptionist, or similar role
• Experience with hotel reservations software, such as ChoiceAdvantage, OnQ, and Opera
• Understanding of how travel planning websites operate, like Booking, Expedia, and TripAdvisor
• Exceptional customer service
• Excellent communication and organizational skills