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Choiceadvantage Jobs (NOW HIRING)

Meyer Jabara Hotels

Night Auditor

White Plains, NY

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

Sagemont Hotels

Front Desk Agent

Anaheim, CA · On-site

$18/hr

Proficiency with PMS systems (Hilton OnQ/PEP, Marriott FOSSE, Choice ChoiceADVANTAGE, or IHG Opera Cloud preferred). * Excellent verbal and written communication skills. * Strong organizational ...

mjh

Night Auditor

White Plains, NY

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

mjh

Night Auditor

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

Meyer Jabara Hotels

Night Auditor

White Plains, NY · On-site

$15.50 - $20.75/hr

Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems. * Follow Cambria Suites and Meyer Jabara Hotels ...

Sagemont Hotels

Night Auditor

Anaheim, CA · On-site

$18.50/hr

Proficiency with PMS systems (Hilton OnQ/PEP, Marriott FOSSE, Choice ChoiceADVANTAGE, or IHG Opera Cloud preferred). * Excellent verbal and written communication skills. * Strong organizational ...

All JobsChoiceadvantage Jobs

Choiceadvantage information

See salary details

$86.5K

$158.3K

$239.5K

How much do choiceadvantage jobs pay per year?

As of Jun 9, 2026, the average yearly pay for choiceadvantage in the United States is $158,312.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,500.00 and $177,500.00 per year, depending on experience, location, and employer.

What is the difference between Choiceadvantage vs Front Desk Agent?

AspectChoiceadvantageFront Desk Agent
Primary RoleHotel property management system administrator and booking platformGuest check-in/check-out, reservations, customer service
Required SkillsSystem management, technical troubleshooting, hotel operations knowledgeCustomer service, communication, reservation handling
Work EnvironmentHotel management offices, IT departmentsFront desk, hotel lobby
CertificationsExperience with Choiceadvantage or similar PMS systemsCustomer service certifications often preferred

Choiceadvantage primarily involves managing the hotel property management system, focusing on technical and administrative tasks. In contrast, a Front Desk Agent interacts directly with guests, handling reservations and providing customer service. While both roles are essential in the hospitality industry, they differ in responsibilities, skills, and work environment.

What is ChoiceAdvantage?

ChoiceAdvantage is a property management system (PMS) developed by Choice Hotels International. It is a cloud-based software solution designed for hotel owners and operators to manage reservations, guest check-ins and check-outs, room assignments, billing, and reporting. ChoiceAdvantage streamlines daily hotel operations, improves efficiency, and helps ensure an excellent guest experience. The system integrates with other Choice Hotels platforms and third-party applications to provide seamless management and reporting for all types of properties within the Choice Hotels portfolio.

What are some common challenges faced by ChoiceAdvantage users in a hotel front desk environment?

One common challenge for front desk agents using ChoiceAdvantage is managing high guest volumes while quickly navigating the system to handle check-ins, check-outs, and reservation modifications. The system is powerful but can require familiarity with its various modules, especially during busy periods. New users may also need to adapt to integrating ChoiceAdvantage with other property systems, like payment processing or housekeeping updates. Regular training and practice help ensure smooth operations and minimize guest wait times.

What are the key skills and qualifications needed to thrive as a ChoiceAdvantage Property Management System Specialist, and why are they important?

To thrive as a ChoiceAdvantage Property Management System Specialist, you need a strong understanding of hotel operations, property management workflows, and customer service, often supported by experience in hospitality or hotel management. Familiarity with the ChoiceAdvantage PMS software, reservation platforms, and general IT troubleshooting skills are typically required. Excellent problem-solving abilities, strong communication, and patience are standout soft skills for assisting hotel staff and resolving technical issues. These skills ensure efficient hotel operations, minimize system downtime, and deliver a positive experience for both staff and guests.
More about Choiceadvantage jobs
What are the most commonly searched types of Choiceadvantage jobs? The most popular types of Choiceadvantage jobs are:
What job categories do people searching Choiceadvantage jobs look for? The top searched job categories for Choiceadvantage jobs are:
Choiceadvantage jobs near you
Night Auditor

Night Auditor

Meyer Jabara Hotels

White Plains, NY

$15.50 - $20.75/hr

Other

Posted 27 days ago

Job description

Night Auditor/Guest Service Agent

Reports To: General Manager, Assistant General Manager, Front Office Manager

Scope:

Accurately balances all hotel income and expenses for 24-hour hotel operating period. Maintains the functional areas of guest registration, telephone operations, and guest reservations overnight to ensure guest satisfaction and maximize hotel profitability.

Primary Responsibilities:
  • Resolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service.
  • Balances all room revenue and room expenses. Balances all room and tax charges for closing of financial transactions of the day.
  • Answer hotel telephones courteously and efficiently and provides wake-up calls to guest rooms.
  • Maintains a "can do" and a "guests first" attitude at all times.
  • Be familiar and knowledgeable with the operation of the Point-of-Sale system (ALOHA), ChoiceAdvantage PMS, and all front office operating systems.
  • Follow Cambria Suites and Meyer Jabara Hotels operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures, and standards
  • Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations.
  • Arrives at work in a timely fashion in accordance with the posted schedule.
  • Abides by established uniform guidelines.
  • Attends scheduled training sessions, meetings, and completes all mandatory training as dictated by the brand, Meyer Jabara, and the hotel management.
  • Works as a functional member of the team and is ready and willing to assist with any other department duties within the hotel as directed.
Qualifications

Education: Minimum of High School Diploma or equivalent

Experience: Previous hospitality experience required Previous supervisory experience preferred Knowledge of accounting principles

Skills: Interpersonal communication skills/ Customer service orientation Attention to detail and well organized

Good oral and written communication skills in English, bilingual a plus

Computer aptitude, especially Microsoft Excel

Mathematical skills (profit/loss concepts, percentages and variances)

Must have ability to work weekends and holidays

Ability to multi-task

Ability to stay awake during working hours overnight

Ability to lift, pull, or carry items weighing at least 50 pounds

The statements in this position description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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