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Summit Hotel Jobs (NOW HIRING)

Front Desk Manager - Summit Hotel

Big Sky, MT

$18.75 - $24.25/hr

Overview The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating ...

Front Desk Manager - Summit Hotel

Big Sky, MT · On-site

$18.75 - $24.25/hr

Overview The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating ...

Felina Restaurant in the Albion Summit Hotel, a part of the By Landmark brand, is looking for experienced bartenders to join our team! Landmark Hospitality is a leader in the hospitality industry ...

Felina Restaurant in the Albion Summit Hotel, a part of the By Landmark brand, is looking for experienced bartenders to join our team! Landmark Hospitality is a leader in the hospitality industry ...

Felina Restaurant in the Albion Summit Hotel, a part of the By Landmark brand, is looking for experienced bartenders to join our team! Landmark Hospitality is a leader in the hospitality industry ...

Housekeeper

Durham, NC · On-site

$13.25 - $17/hr

As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless ...

Housekeeper

Durham, NC

$13.25 - $17/hr

As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless ...

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Summit Hotel information

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How much do summit hotel jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for summit hotel in the United States is $15.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is the difference between Summit Hotel vs Front Desk Agent?

AspectSummit HotelFront Desk Agent
Primary RoleOversees hotel operations, manages staff, ensures guest satisfactionHandles guest check-ins/outs, provides customer service, manages reservations
Required CredentialsHigh school diploma or equivalent; hospitality experience beneficialHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel management offices, staff meetings, guest areasFront desk, lobby, guest service areas
Industry UsageHotel management, hospitality industryHotel front desk, hospitality industry

The Summit Hotel typically refers to a managerial or supervisory role overseeing hotel operations, while a Front Desk Agent focuses on guest services at the front desk. Both roles require customer service skills, but Summit Hotel staff often have broader responsibilities and may need additional experience in hospitality management.

What are some common challenges faced by front desk staff at Summit Hotels, and how can they overcome them?

Front desk staff at Summit Hotels often encounter challenges such as managing high guest volumes during peak times, handling guest complaints, and balancing multiple tasks simultaneously. To overcome these issues, successful team members rely on strong communication skills, effective time management, and thorough knowledge of hotel procedures. Regular training and support from supervisors also ensure that staff feel confident addressing guest needs and resolving conflicts promptly. Collaboration with housekeeping and maintenance teams is essential for providing seamless guest experiences and maintaining high service standards.

What is a Summit Hotel?

A Summit Hotel is a type of accommodation that is typically located near mountainous regions or at high elevations, catering to travelers and tourists seeking comfort and amenities during their stay. These hotels often provide convenient access to popular attractions such as hiking trails, ski resorts, and scenic viewpoints. Summit Hotels can range from luxury resorts to more budget-friendly lodges, but they generally offer services like dining, guided tours, and activity rentals. They are ideal for guests looking to explore the outdoors while enjoying comfortable lodging and hospitality.

What are the key skills and qualifications needed to thrive as a Hotel Manager at a summit hotel, and why are they important?

To thrive as a Hotel Manager at a summit hotel, you need strong hospitality management experience, knowledge of hotel operations, and often a degree in hospitality or business administration. Familiarity with property management systems (PMS), booking platforms, and budgeting software is typically required. Outstanding leadership, problem-solving, and customer service skills help set successful managers apart. These abilities ensure efficient hotel operations, satisfied guests, and overall business profitability in a competitive hospitality environment.
More about Summit Hotel jobs
What cities are hiring for Summit Hotel jobs? Cities with the most Summit Hotel job openings:
What states have the most Summit Hotel jobs? States with the most job openings for Summit Hotel jobs include:
Infographic showing various Summit Hotel job openings in the United States as of July 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $32,055 per year, or $15.4 per hour.
Front Desk Manager - Summit Hotel

Front Desk Manager - Summit Hotel

Boyne Resorts

Big Sky, MT

$18.75 - $24.25/hr

Temporary

PTO

Posted 12 days ago


Boyne Resorts rating

7.4

Company rating: 7.4 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

10th of 106 rated hotels


Job description

Overview

The Front Desk Manager assists the Assistant Hotel Manager and the General Manager in maintaining and improving front desk operations by training, scheduling, monitoring, and motivating staff. Responsible for recruiting and hiring the front desk staff including any Assistant front desk Manager and/or Supervisor positions within the department. This Manager is responsible for establishing and enforcing standards and procedures while improving our Net Promoter Scores and overall guest service standards. Directly supervises front desk staff while working alongside them. Ensures proper completion of all front desk daily duties. Manager must have excellent communication skills, and work closely with other departments such as Bellmen, concierge, and housekeeping. Manager must have great problem solving skills, be willing to handle guest complaints, and offer viable solutions for guests. Implements and monitors employee incentive programs. The front desk manager must be a leader, motivator, detail-oriented and enthusiastic.


Responsibilities
  • Lead by example and able to carry out all duties of the front desk staff. This includes, but is not limited to: completing check-ins and check-outs for guests, providing area and Resort information, and processing cash transactions.
  • Encourage and train staff to provide the highest level of service to all guests. Hold staff accountable and counsel and discipline in a productive manner, as needed. Create a positive and productive work environment that works cohesively and communicates well with all Resort departments.
  • Use judgement and authority to make decisions and resolve guest and employee issues. Able to determine when comps, guest discounts higher than 10%, upgrades, and refunds should be granted.
  • Contribute to agenda for weekly Front Desk meetings.
  • Able and willing to work long hours and stand for duration of shift.
  • Report to weekly operational meetings to ensure that the overall front desk and Hotel goals are being met.
  • Abide by and uphold Big Sky Resort and Boyne, USA policies and procedures.

Qualifications
  • High School Diploma or equivalent
  • Current Big Sky Resort employee in good standing
  • Hotel Front Desk or front of the house experience is required
  • Computer literate and proficient with Microsoft Office Suite
  • Previous leadership or supervisory role is appreciated

All full time seasonal employment at Big Sky Resort includes:

  • FREE All Access Bike Haul Pass and discounted Golf Pass
  • Discounted Golf and Mountain Biking for friends and family
  • 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • FREE Basecamp activities including zip line course
  • Wellness Day and Eligibility for PTO
  • Monthly employee events
Qualifications:
  • High School Diploma or equivalent
  • Current Big Sky Resort employee in good standing
  • Hotel Front Desk or front of the house experience is required
  • Computer literate and proficient with Microsoft Office Suite
  • Previous leadership or supervisory role is appreciated

All full time seasonal employment at Big Sky Resort includes:

  • FREE All Access Bike Haul Pass and discounted Golf Pass
  • Discounted Golf and Mountain Biking for friends and family
  • 25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • FREE Basecamp activities including zip line course
  • Wellness Day and Eligibility for PTO
  • Monthly employee events
Education:UNAVAILABLEEmployment Type: TEMPORARY

What Boyne Resorts employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


Boyne Resorts logo

About Boyne Resorts

Sourced by ZipRecruiter

Boyne Resorts, headquartered in Boyne Falls, Michigan, US, is a renowned leader in the resort industry. Offering a wide array of recreational, real estate, and retail products, Boyne specialises in providing memorable vacation and lifestyle experiences. The company's expansive portfolio includes ski and golf resorts, real estate developments, and other leisure-based businesses across North America. Founded in 1947 by Everett Kircher, it represents one of the most successful, privately-owned, multi-resort companies in the history of the leisure industry. Boyne Resorts is deeply committed to providing exceptional guest experiences, underpinned by values including innovation, integrity, passion, perseverance, and stewardship.

Industry

Traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Boyne Falls, MI, US

Year founded

1947