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Child Support Officer I Jobs (NOW HIRING)

Franklin County, OH

Support Officer 1

Columbus, OH · On-site

$22.81/hr

Child Support Enforcement Agency Opening Date: 03/25/2026 Closing Date: 9/21/2026 11:59 PM Eastern ... Support Officer 1 classification is to enforce and modify child support obligations in local ...

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Child Support Officer I information

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How much do child support officer i jobs pay per month?

As of Aug 7, 2026, the average monthly pay for child support officer i in the United States is $5,096.25, according to ZipRecruiter salary data. Most workers in this role earn between $4,375.00 and $5,708.33 per month, depending on experience, location, and employer.

What is a Child Support Officer I?

A Child Support Officer I is an entry-level professional responsible for enforcing child support laws and ensuring that children receive financial support from non-custodial parents. They work within government agencies to establish, modify, and enforce child support orders, locate absent parents, and collect payments. This role involves interviewing clients, reviewing legal documents, and collaborating with legal and social services to resolve cases. Child Support Officers also educate parents about their rights and responsibilities regarding child support. The position typically requires strong communication, investigation, and organizational skills.

What is the difference between Child Support Officer I vs Child Support Officer II?

AspectChild Support Officer IChild Support Officer II
Required CredentialsHigh school diploma or equivalent; some positions may require relevant courseworkHigh school diploma; additional experience or certifications may be preferred
Work EnvironmentEntry-level, supervised environment, handling basic caseworkMore independent, handling complex cases and providing guidance
Employer & Industry UsageChild support agencies, government departmentsSame as Child Support Officer I, with increased responsibilities
Common Search & Comparison IntentUnderstanding entry-level roles and responsibilitiesDistinguishing between levels of experience and duties

The main difference between Child Support Officer I and Child Support Officer II lies in experience, responsibilities, and independence. Child Support Officer I is an entry-level position with basic casework, while Child Support Officer II involves handling more complex cases and greater autonomy. Both roles typically require similar credentials and are found within government child support agencies.

What are the key skills and qualifications needed to thrive as a Child Support Officer I, and why are they important?

To thrive as a Child Support Officer I, you need a solid understanding of family law, investigative techniques, and case management, typically supported by a relevant bachelor's degree or equivalent work experience. Familiarity with case management systems, state databases, and office software like Microsoft Office is essential. Strong communication, negotiation, and organizational skills help build rapport with clients and manage complex caseloads effectively. These skills ensure accurate enforcement of child support orders, compliance with regulations, and positive outcomes for families.
More about Child Support Officer I jobs
What states have the most Child Support Officer I jobs? States with the most job openings for Child Support Officer I jobs include:
What job categories do people searching Child Support Officer I jobs look for? The top searched job categories for Child Support Officer I jobs are:
Child Support Officer I jobs near you
Infographic showing various Child Support Officer I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $61,155 per year, or $29.4 per hour.

Support Officer 1

Franklin County Board of Commissioners

Columbus, OH • On-site

$22.81/hr

Other

Re-posted 15 days ago

Job description

Description
Classification Purpose: The primary purpose of the Support Officer 1 classification is to enforce and modify child support obligations in local, intrastate, and interstate cases through statutorily allowed means.
Job Duties: Investigate, audit and interview for paternity and support obligations in accordance with applicable statutes, rules, regulations, and other requirements. Review and interpret judicial and administrative orders, payment records, case narratives, case files, and other documents. Prepare accurate calculations of arrearage due on accounts based upon the interpretations and in accordance with state and agency policy. Respond to written and verbal communications from obligors, obligees, and/or other child support agencies, entities, individuals, or organizations. Utilize agency, state, federal, and/or other resources to obtain and verify accurate and current information regarding the place of residence, source of income, assets, and other relevant information concerning the obligor. Comply with all confidentiality and FTI regulations and policies.
Provide general and specific information and respond to clients, other involved agencies and attorneys via telephone, written letters, electronic mail and face-to-face discussions. Prepare case summaries and other related documents and correspondence. Extract and accurately interpret information. Regularly review and develop a comprehensive knowledge of the CSEA manual, ODHS Child Support manual, and other regulations. Attend all training and mandatory meetings. Verify financial data, wage attachments, and other data regarding support matters. Assist in covering caseloads and walk-ins. Maintain regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Major Worker Characteristics: Knowledge of public relations; office policies and procedures; interviewing; social sciences. Skill in word processing; dictation; equipment operation. Ability to interpret extensive variety of technical material in books, journals and manuals; calculate fractions, decimals and percentages; maintain accurate records; gather, collate and classify information about data, people or things; handle sensitive inquiries from and contact with officials and general public.
Minimum Class Qualifications for Employment: Any equivalent combination of relevant training and experience including but not limited to: Bachelor's degree with coursework emphasis in business administration with six (6) months of social work experience.
Additional Requirements: No special license or certification is required.
Supervisory Responsibilities: None required.
Unusual Working Conditions: N/A

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