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Child Support Case Worker Jobs (NOW HIRING)

State of Iowa

Child Support Case Manager

Des Moines, IA · Hybrid

$48K - $71K/yr

As a Case Manager with Child Support Services, you'll be responsible for complex case management ... Benefits Working for the State of Iowa comes with its perks. In addition to a competitive salary ...

State of Iowa

Child Support Case Manager

Des Moines, IA · Hybrid

$48K - $71K/yr

As a Case Manager with Child Support Services, you'll be responsible for complex case management ... Benefits Working for the State of Iowa comes with its perks. In addition to a competitive salary ...

State of Iowa

Child Support Case Manager

Des Moines, IA · Hybrid

$48K - $71K/yr

... Child Support Case Manager (Job Classification: Child Support Recovery Officer) in Mason City, IA ... Build strong working relationships with parents and help them overcome any reluctance to cooperate ...

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Child Support Case Worker information

See salary details

$29.5K

$47.4K

$70K

How much do child support case worker jobs pay per year?

As of Aug 26, 2026, the average yearly pay for child support case worker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What does a child support case worker do?

A Child Support Case Worker is responsible for managing cases related to child support. They help establish, enforce, and modify child support orders, working closely with parents, courts, and other agencies. Their duties include interviewing clients, gathering financial information, explaining legal processes, and ensuring that children receive the financial support they are entitled to. Child Support Case Workers also provide guidance and resources to parents while maintaining accurate case records.

What are the key skills and qualifications needed to thrive as a child support case worker?

To thrive as a Child Support Case Worker, you need a background in social work, public administration, or a related field, often supported by a bachelor's degree and knowledge of child support laws. Familiarity with case management software, court systems, and government databases is typically required. Excellent interpersonal skills, problem-solving abilities, and strong attention to detail help case workers effectively support clients and navigate complex situations. These skills ensure the fair and efficient processing of cases, helping families receive the support they need.

What are some common challenges a child support case worker might face in their daily work?

Child Support Case Workers often handle high caseloads, which requires strong organizational skills and the ability to prioritize tasks effectively. They may encounter emotionally charged situations when working with parents and guardians dealing with sensitive family matters. Navigating complex legal and administrative processes, as well as ensuring compliance with state and federal regulations, can also be challenging. Building rapport while maintaining professionalism is essential, as the role involves frequent collaboration with legal professionals, social services, and families.

What is the difference between Child Support Case Worker vs Family Support Specialist?

AspectChild Support Case WorkerFamily Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require a bachelor's degree in social work or related fieldHigh school diploma or equivalent; often a bachelor's degree in social work, psychology, or related field preferred
Work EnvironmentGovernment agencies, courts, or child support officesCommunity agencies, social service organizations, or government programs
Employer & Industry UsagePrimarily in child support enforcement agenciesIn social services focusing on family welfare and support
Common Search & Comparison IntentUnderstanding roles in child support enforcementExploring family support and social services roles

The main difference is that Child Support Case Workers focus on enforcing child support orders and ensuring payments, while Family Support Specialists provide broader family assistance, including counseling and resource connection. Both roles require social service skills but serve different aspects of family welfare.

How do I become a child support case worker?

To become a child support case worker, candidates typically need a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include communication, case management, and knowledge of family law; some positions may require certification or training provided by the employer or state agency.

How to become a child support case worker?

To become a child support case worker, candidates typically need a high school diploma or equivalent, with some positions requiring a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include communication, case management, and knowledge of family law; some roles may require certification or training provided by the employer or state agency.

What is a child support case worker?

A child support case worker is a professional who helps ensure that parents fulfill their legal obligation to provide financial support for their children. They investigate cases, establish support orders, and monitor compliance, often working for government agencies or courts. Strong communication, organizational skills, and knowledge of family law are important in this role.
More about Child Support Case Worker jobs

What cities are hiring for Child Support Case Worker jobs?

Cities with the most Child Support Case Worker job openings:

What states have the most Child Support Case Worker jobs?

States with the most job openings for Child Support Case Worker jobs include:

What job categories do people searching Child Support Case Worker jobs look for?

The top searched job categories for Child Support Case Worker jobs are:

Child Support Case Worker jobs near you
Infographic showing various Child Support Case Worker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Child Support Case Worker - Customer Service

YOUNGWILLIAMS INC

Casper, WY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Join our Team and Help Wyoming Families

  • No experience is necessary. Extensive paid training provided.
  • Nine paid holidays.
  • Paid sick and vacation days.
  • Team environment.
  • Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
  • Life Insurance and Long-Term Disability are paid by the company.
  • Commitment to staff advancement.

Some of your duties may include:

  • Case management
  • Assisting in the establishment of family support orders
  • Using locate tools to obtain customer address, employment, and assets.
  • Identifying barriers, evaluating how we can help the customer.
  • Providing excellent customer service with sensitive topics.
  • Maintaining confidentiality and security of case information.
  • Regular and timely attendance.
  • Creative team projects.

Required Education & Minimum Experience

Equivalent to a high school diploma.

0 – 2 years experience.

Apply