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Child Support Case Worker Jobs (NOW HIRING)

Miami County Ohio

Child Support Case Manager

Troy, OH · On-site

$17.82/hr

CLASSIFICATION PURPOSE The purpose of the Child Support Case Manager is to manage child support ... MAJOR WORKER CHARACTERISTICS Knowledge of computer operations, office practices, and procedures ...

Miami County

Child Support Case Manager

Troy, OH · On-site

$17.82/hr

CLASSIFICATION PURPOSE The purpose of the Child Support Case Manager is to manage child support ... MAJOR WORKER CHARACTERISTICS Knowledge of computer operations, office practices, and procedures ...

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Child Support Case Worker information

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$47.4K

$70K

How much do child support case worker jobs pay per year?

As of Jun 9, 2026, the average yearly pay for child support case worker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is the difference between Child Support Case Worker vs Family Support Specialist?

AspectChild Support Case WorkerFamily Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require a bachelor's degree in social work or related fieldHigh school diploma or equivalent; often a bachelor's degree in social work, psychology, or related field preferred
Work EnvironmentGovernment agencies, courts, or child support officesCommunity agencies, social service organizations, or government programs
Employer & Industry UsagePrimarily in child support enforcement agenciesIn social services focusing on family welfare and support
Common Search & Comparison IntentUnderstanding roles in child support enforcementExploring family support and social services roles

The main difference is that Child Support Case Workers focus on enforcing child support orders and ensuring payments, while Family Support Specialists provide broader family assistance, including counseling and resource connection. Both roles require social service skills but serve different aspects of family welfare.

What does a Child Support Case Worker do?

A Child Support Case Worker is responsible for managing cases related to child support. They help establish, enforce, and modify child support orders, working closely with parents, courts, and other agencies. Their duties include interviewing clients, gathering financial information, explaining legal processes, and ensuring that children receive the financial support they are entitled to. Child Support Case Workers also provide guidance and resources to parents while maintaining accurate case records.

What qualifications do you need to work for CPS?

Child Support Case Workers typically need a high school diploma or equivalent, with many positions requiring a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include strong communication, organization, and knowledge of family law or social services; some roles may require certification or training in child support enforcement. Requirements can vary by jurisdiction and agency.

What are some common challenges a Child Support Case Worker might face in their daily work?

Child Support Case Workers often handle high caseloads, which requires strong organizational skills and the ability to prioritize tasks effectively. They may encounter emotionally charged situations when working with parents and guardians dealing with sensitive family matters. Navigating complex legal and administrative processes, as well as ensuring compliance with state and federal regulations, can also be challenging. Building rapport while maintaining professionalism is essential, as the role involves frequent collaboration with legal professionals, social services, and families.

What are the key skills and qualifications needed to thrive as a Child Support Case Worker, and why are they important?

To thrive as a Child Support Case Worker, you need a background in social work, public administration, or a related field, often supported by a bachelor's degree and knowledge of child support laws. Familiarity with case management software, court systems, and government databases is typically required. Excellent interpersonal skills, problem-solving abilities, and strong attention to detail help case workers effectively support clients and navigate complex situations. These skills ensure the fair and efficient processing of cases, helping families receive the support they need.
More about Child Support Case Worker jobs
What cities are hiring for Child Support Case Worker jobs? Cities with the most Child Support Case Worker job openings:
What states have the most Child Support Case Worker jobs? States with the most job openings for Child Support Case Worker jobs include:
What job categories do people searching Child Support Case Worker jobs look for? The top searched job categories for Child Support Case Worker jobs are:
Child Support Case Worker jobs near you
Infographic showing various Child Support Case Worker job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Child Support Services- Case Worker

Sac and Fox Tribe of Iowa

Tama, IA • On-site

Full-time

Posted 19 days ago

Job description

JOB DESCRIPTION
TITLE: Case Worker DEPARTMENT: Meskwaki Child Support Services
DUTIES & RESPONSIBILITIES:
Will perform overall case management functions for MNCSS.
  • Maintains a professional environment in the MNCSS office
  • Gains excellent knowledge of the federal child support rules and laws
  • Learn and follow the MNCSS Policy & Procedure Manual, relevant Meskwaki Nation laws, and relevant federal and state regulations to carry out all case management functions
  • Reviews and processes all applications for Child Support services received by the MNCSS in accordance with MNCSS Policy and Procedure Manual
  • Responds courteously and in a timely manner to inquiries from other jurisdictions, current customers or the general public regarding MNCSS or current child support cases in accordance with the MNCSS Policy and Procedure Manual.
  • Has primary responsibility for intergovernmental cases
  • Conducts in-office and telephone interviews with custodial and non-custodial parents
  • Arranges for buccal swabs for genetic testing when indicated for paternity establishment
  • Reviews child support cases and takes the next appropriate action on the cases in a timely manner in accordance with MNCSS Policy and Procedure Manual
  • Identify and utilize all collection actions on cases with the goal of minimizing family conflict by working first with the non-custodial parent to obtain cooperation when possible
  • Refer cases to Meskwaki Elders Circle for counseling and mediation
  • Prepares necessary paperwork for:
  • Locate activities
  • Service of Process
  • Genetic testing and Paternity actions
  • Court hearings
  • Establishment of child support orders
  • Enforcement of child support orders, including income withholding orders
  • Modification of child support orders
  • Recognition of orders from foreign jurisdictions (pursuant to full faith and credit)
  • Reviews current and past due debt obligations with the assistance of MNCSS Financial Specialist by referring to the Meskwaki Nation Child Support Guidelines and the MNCSS Policy and Procedures Manual
  • Informs the Financial Specialist about new or modified child support orders
  • Assists the Staff Attorney by preparing files for court and requests current payment history reports, when applicable, from the MNCSS Financial Specialist
  • Works closely with the Tribal Court Staff to schedule child support court cases on the upcoming court docket
  • Attends child support hearings at the Tribal Court when requested; may be required to appear as a witness for the tribal Staff Attorney or presenting officer in child support cases
  • Notifies all parties concerned regarding continuances, cancellations and rescheduling of court hearings by phone, mail or personal service
  • Ensures strict adherence to MNCSS, federal and state confidentiality agreements
  • Meticulously maintains child support files by keeping clear records of actions, conversations, and correspondence; effective maintenance of automated records may also be required
  • Cooperates with the MNCSS Financial Specialist to provide child support collection notices when requested
  • Maintains a positive working relationship with other tribal programs and local and regional employers to ensure the MNCSS payment procedures are followed
  • Works with State TANF/FIP counterparts to provide status updates whenever requested
  • Cooperates and effectively communicates with the Child Support and court staff of other jurisdictions on intergovernmental child support cases; refer cases to other Child Support programs when necessary using the approved federal transmittal forms
  • Works closely with other Tribes, States and County Child Support staff on cases that have been transferred to MNCSS
  • Provides community outreach and educational awareness to the Meskwaki community regarding MNCSS and the services it offers
  • Attends trainings that pertain to child support case management
  • Must possess excellent customer service skills with the general public, including maintaining tact, diplomacy, and flexibility when dealing with different personality of clients who call or appear in person at MNCSS, stressful situations and potential hostile people
  • Possess strong work ethic and organizational skills with special attention to detail
  • Assists MNCSS Director in the preparation of narrative and statistical reports for both tribal government offices and the Federal Office of Child Support Enforcement (OCSE) pursuant to established policy and procedures and federal regulations
  • Maintains high ethical standards for himself/herself and MNCSS by adhering to strict confidentiality standards; signs a confidentiality statement upon employment with MNCSS
  • Complies with the law of the Tribe and, at all times, acts in a manner that promotes public confidence in the integrity and impartiality of MNCSS
  • Performs other duties as needed or assigned by the immediate supervisor

REQUIREMENTS:
Must possess a BA/BS in Liberal Arts with 2 years experience in human service or child support field
Prefer experience working the Meskwaki Indian children or families
Experience with Tribal or District Court systems
Must be or able to obtain Notary in the State of Iowa
Must be bondable
Must be able to efficiently operate office equipment, including a computer workstation, computer software, 10-key adding machine, copy and fax machines, printers and telephones
Must have a working practice of Microsoft Office applications
Must be able to record information accurately and efficiently, maintain computerized records
Must possess excellent customer service skills with the general public, including maintaining tact, diplomacy and flexibility when dealing with different personality of clients who call or appear in person at MNCSS, stressful situations and potentially hostile people.
Ability to maintain confidentiality of sensitive information
Possess strong work ethic and organizational skills with special attention to detail
Travel as required, local, regional and national for conferences, meetings, and trainings
Must possess a valid Driver's License and have a good driving record
Pre-employment drug testing is mandatory for all Meskwaki Nation positions.
Native American Preference, knowledge of Meskwaki culture and tradition
Must submit to and successfully pass a background investigation
SUPERVISION;
Direct supervision by the Meskwaki Child Support Services (MNCSS) Case Manager
ANNUAL SALARY RANGE: Dependent on Qualifications and OCSE Grant Funding

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