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Child Support Case Worker information

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$29.5K

$47.4K

$70K

How much do child support case worker jobs pay per year?

As of Jun 9, 2026, the average yearly pay for child support case worker in the United States is $47,429.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,500.00 per year, depending on experience, location, and employer.

What is the difference between Child Support Case Worker vs Family Support Specialist?

AspectChild Support Case WorkerFamily Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may require a bachelor's degree in social work or related fieldHigh school diploma or equivalent; often a bachelor's degree in social work, psychology, or related field preferred
Work EnvironmentGovernment agencies, courts, or child support officesCommunity agencies, social service organizations, or government programs
Employer & Industry UsagePrimarily in child support enforcement agenciesIn social services focusing on family welfare and support
Common Search & Comparison IntentUnderstanding roles in child support enforcementExploring family support and social services roles

The main difference is that Child Support Case Workers focus on enforcing child support orders and ensuring payments, while Family Support Specialists provide broader family assistance, including counseling and resource connection. Both roles require social service skills but serve different aspects of family welfare.

What does a Child Support Case Worker do?

A Child Support Case Worker is responsible for managing cases related to child support. They help establish, enforce, and modify child support orders, working closely with parents, courts, and other agencies. Their duties include interviewing clients, gathering financial information, explaining legal processes, and ensuring that children receive the financial support they are entitled to. Child Support Case Workers also provide guidance and resources to parents while maintaining accurate case records.

What qualifications do you need to work for CPS?

Child Support Case Workers typically need a high school diploma or equivalent, with many positions requiring a bachelor's degree in social work, criminal justice, or a related field. Relevant skills include strong communication, organization, and knowledge of family law or social services; some roles may require certification or training in child support enforcement. Requirements can vary by jurisdiction and agency.

What are some common challenges a Child Support Case Worker might face in their daily work?

Child Support Case Workers often handle high caseloads, which requires strong organizational skills and the ability to prioritize tasks effectively. They may encounter emotionally charged situations when working with parents and guardians dealing with sensitive family matters. Navigating complex legal and administrative processes, as well as ensuring compliance with state and federal regulations, can also be challenging. Building rapport while maintaining professionalism is essential, as the role involves frequent collaboration with legal professionals, social services, and families.

What are the key skills and qualifications needed to thrive as a Child Support Case Worker, and why are they important?

To thrive as a Child Support Case Worker, you need a background in social work, public administration, or a related field, often supported by a bachelor's degree and knowledge of child support laws. Familiarity with case management software, court systems, and government databases is typically required. Excellent interpersonal skills, problem-solving abilities, and strong attention to detail help case workers effectively support clients and navigate complex situations. These skills ensure the fair and efficient processing of cases, helping families receive the support they need.
More about Child Support Case Worker jobs
What cities are hiring for Child Support Case Worker jobs? Cities with the most Child Support Case Worker job openings:
What states have the most Child Support Case Worker jobs? States with the most job openings for Child Support Case Worker jobs include:
What job categories do people searching Child Support Case Worker jobs look for? The top searched job categories for Child Support Case Worker jobs are:
Child Support Case Worker jobs near you
Infographic showing various Child Support Case Worker job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,429 per year, or $22.8 per hour.
CHILD SUPPORT CASE PROCESSING ANALYST - 73005152

CHILD SUPPORT CASE PROCESSING ANALYST - 73005152

MyFlorida

Tallahassee, FL • On-site

$38K - $45K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

State Of Florida rating

6.7

Company rating: 6.7 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

47th of 50 rated states

Job description

Requisition No: 876561 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - 73005152

 Pay Plan: Career Service

Position Number: 73005152 

Salary:  $38,760.36 - $45,004.08 / annually 

Posting Closing Date: 06/01/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst (Revenue Specialist II)

Tallahassee

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:

  • Initiating and responding to requests.
  • Coordinating with internal and external partners.
  • Researching and resolving case issues.
  • Gathering information and analyzing case data to determine next steps.
  • Assisting customers.
  • Interacting with legal services providers, other states, employers, and other business partners.
  • Making decisions based on case information and provided documentation.

MINIMUM REQUIREMENTS:  

  • Experience conducting research and analyzing information to make decisions. *
  • Experience communicating with customers for the purpose of gathering information. *
  • Experience processing information using a computer system.

SUBSTITUTIONS:

  • * College may substitute on a year for year basis of the required experience.

PREFERENCES:

  • Child Support experience.

SPECIAL NOTES:

  • This position is located in Tallahassee, FL.
  • This position has a standard workday of 8am - 5pm, Monday through Friday.
  • This position may require you to work outside your regular work schedule should there be a business need to do so.
  • This role is eligible for telework after you complete required training and reach an acceptable level of proficiency.

SALARY: $38,760.36 - $45,004.08 / annually

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: LaTonya Hudson, (850) 717-6214, Latonya.Hudson@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT:  If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

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