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Chat Support Jobs in Springfield, OR (NOW HIRING)

Ulta Beauty, Inc.

Lead Cashier

Springfield, OR

$16.50 - $20.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Springfield, OR · On-site

$16.50 - $20.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Springfield, OR

$16.50 - $20.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Varsity Tutors

Cursor Tutor

Eugene, OR · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

Kiefer Mazda

Sales BDC

Eugene, OR · On-site

Engage with customers via phone, email, and chat to understand their needs and schedule ... Collaborate with our sales team to provide seamless support throughout the sales process, from ...

Kiefer Mazda

Sales BDC

Eugene, OR · On-site

Engage with customers via phone, email, and chat to understand their needs and schedule ... Collaborate with our sales team to provide seamless support throughout the sales process, from ...

Kiefer Mazda

Sales BDC

Eugene, OR

Engage with customers via phone, email, and chat to understand their needs and schedule ... Collaborate with our sales team to provide seamless support throughout the sales process, from ...

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Showing results 1-20

All JobsChat Support JobsChat Support Jobs in Springfield, OR

Chat Support information

See Springfield, OR salary details

$14

$26

$46

How much do chat support jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for chat support in Springfield, OR is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

What are the key skills and qualifications needed to thrive as a Chat Support representative, and why are they important?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are Chat Support representatives?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.
What are the most commonly searched types of Chat Support jobs in Springfield, OR? The most popular types of Chat Support jobs in Springfield, OR are:
What job categories do people searching Chat Support jobs in Springfield, OR look for? The top searched job categories for Chat Support jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Chat Support jobs? Cities near Springfield, OR with the most Chat Support job openings:
Chat Support jobs near you
Infographic showing various Chat Support job openings in Springfield, OR as of June 2026, with employment types broken down into 30% Full Time, 64% Part Time, 3% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,077 per year, or $27 per hour.
Customer Support Specialist

Customer Support Specialist

Richardson Sports Inc.

Springfield, OR • On-site

$19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Description:

Join the Team as a Customer Support MVP!

Are you ready to step into a role where you can bring your energy, enthusiasm, and communication skills to the field? At Richardson, we believe every position is a vital part of the team, and we’re looking for a Customer Support all-star to join us! If you thrive in a fast-paced environment and are passionate about providing championship-level service, this is your chance to shine.


Why You’ll Love Being on Our Team:

  • Top-Tier Benefits: Fully covered medical and dental benefits upon eligibility.
  • World-Class Facilities: Work in a modern, state-of-the-art environment with amenities that keep you at the top of your game, including an in-house barista, an on-site gym, discounts on gym memberships, and two cafeterias.
  • Positive Culture: Be part of a team that fosters creativity, collaboration, and a can-do attitude.
  • Growth Opportunities: Take your career to the next level with a company that values your contributions and supports your success.

Your Role on the Field:

As a member of our Customer Support team, you’ll be the trusted point of contact for Richardson’s authorized dealers and distributors across our Team, Corporate, and Outdoor sales divisions. You’ll ensure every customer interaction is a win by providing outstanding service, resolving issues, and helping accounts find the perfect solutions for their needs.


What You’ll Do:

  • Build and maintain trusted relationships with accounts by providing exceptional service.
  • Process stock and custom purchase orders from dealers and distributors across our three sales divisions.
  • Communicate effectively with accounts about product information, inventory availability, and delivery timelines.
  • Develop a comprehensive knowledge of Richardson’s product lineup and services.
  • Collaborate with outside sales reps and sales managers to ensure accounts receive excellent service.
  • Assist customers in resolving issues while maintaining a positive relationship.

What’s in It for You?

  • Employer-paid health, dental, and vision insurance.
  • Paid Time Off
  • Seven paid holidays, free life insurance
  • 401 K, Flexible Spending Account, Health Reimbursement Account
  • Access to our company store.
  • Modern work environment with ergonomic furniture and on-site perks like a café, exercise room, and team-building events.

Game Day Details:

  • Job Type: Full-time
  • Pay: Competitive, based on experience
  • Schedule: Monday to Friday, 8-hour shifts (40 hours per week)


Requirements:

The All-Star We’re Looking For:

  • Communication Pro: Excellent written and verbal communication skills to connect with customers and teammates effectively.
  • Customer Service Experience: At least one year in a customer service-related role.
  • Relationship Builder: Proven experience as an Account Manager, Key Account Manager, or in a similar role with a focus on maintaining strong client relationships.
  • Tech-Savvy: Proficiency with MS Office and strong computer and keyboarding skills.
  • Problem Solver: A track record of delivering client-focused solutions based on customer needs.
  • Multitasker: Ability to manage multiple projects simultaneously while maintaining attention to detail.
  • Education: High School Diploma or GED is required, but a college degree is preferred.

Ready to Join the Team?

If you’re ready to bring your customer service skills to a company that values teamwork, passion, and excellence, apply today! Be part of a team where every play matters, and your efforts make a difference. Let’s build something great together—one order at a time!

Employment is contingent upon successfully passing a drug screen and background check.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local laws.