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Chat Support Jobs in Springfield, OR (NOW HIRING)

Ulta Beauty, Inc.

Lead Cashier

Springfield, OR

$16.50 - $20.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Springfield, OR

$16.50 - $20.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Springfield, OR · On-site

$16.50 - $20.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Varsity Tutors

Cursor Tutor

Eugene, OR · Remote

$18 - $40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... Guides students through writing code with AI suggestions, using chat to generate and modify code ...

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All JobsChat Support JobsChat Support Jobs in Springfield, OR

Chat Support information

See Springfield, OR salary details

$14

$26

$46

How much do chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat support in Springfield, OR is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is a chat support representative?

Chat Support representatives are professionals who assist customers through online chat platforms. They handle inquiries, resolve issues, provide information about products or services, and guide users through troubleshooting steps, all via text-based communication. Chat Support agents are often the first point of contact for customers needing help, and they play a crucial role in ensuring customer satisfaction by responding promptly and efficiently to messages. Their work may involve using specialized software to manage multiple conversations, access customer information, and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as a chat support representative?

To thrive as a Chat Support representative, you need strong written communication skills, problem-solving abilities, and familiarity with customer service practices, often supported by a high school diploma or equivalent. Proficiency with live chat platforms, CRM systems, and ticketing tools is typically required. Patience, empathy, and the ability to multitask effectively help you stand out in handling diverse customer needs. These skills ensure efficient, accurate, and positive customer interactions, which are vital for customer satisfaction and retention.

What are some common challenges faced by chat support representatives, and how can they be managed effectively?

Chat support representatives often encounter challenges such as handling multiple conversations simultaneously, addressing complex customer issues without visual cues, and maintaining a friendly tone under pressure. To manage these effectively, it's important to develop strong multitasking skills, utilize knowledge bases or canned responses for efficiency, and practice patience and empathy during interactions. Regular training and open communication with teammates and supervisors also help in sharing best practices and troubleshooting difficult cases.

What is the difference between Chat Support vs Customer Service Representative?

AspectChat SupportCustomer Service Representative
Primary RoleHandle customer inquiries via live chat platformsAssist customers through phone, email, or in-person interactions
Work EnvironmentOnline, computer-based, often remoteOffice, call center, or remote
Required SkillsTyping speed, written communication, problem-solvingVerbal communication, empathy, multitasking
Common CertificationsNone typically required, but customer service or communication courses helpCustomer service certifications may be preferred

Chat Support and Customer Service Representative roles both focus on assisting customers, but Chat Support specializes in online live chat interactions, while Customer Service Representatives may handle calls, emails, or in-person support. Both roles require strong communication skills, but Chat Support emphasizes written communication and quick typing, often in a remote setting. Understanding these differences helps job seekers find the right position aligned with their skills and preferences.

How do you become a chat support agent?

To become a chat support agent, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with chat or messaging platforms are often preferred, and some employers may require basic computer skills or training on specific tools. Certification is not usually mandatory but can enhance job prospects.

What does a chat support job do?

A chat support job involves assisting customers through online messaging platforms by answering questions, resolving issues, and providing product or service information. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations simultaneously.

What are the most commonly searched types of Chat Support jobs in Springfield, OR?

The most popular types of Chat Support jobs in Springfield, OR are:

What are popular job titles related to Chat Support jobs in Springfield, OR?

For Chat Support jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Chat Support jobs in Springfield, OR look for?

The top searched job categories for Chat Support jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Chat Support jobs?

Cities near Springfield, OR with the most Chat Support job openings:

Chat Support jobs near you
Infographic showing various Chat Support job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,077 per year, or $27 per hour.

Compassionate Licensed Professional Counselor - Remote Opportunity

Chat and Change Mental Health

Eugene, OR • Remote

Full-time

Posted 20 hours ago

Posted today

Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and licensed mental health professional to join our remote team as a Licensed Professional Counselor (LPC). This full-time position allows you to provide essential counseling services to individuals struggling with mental health issues, all from the comfort of your own home. With a competitive salary range of USD 90,000 to 100,000 annually, we prioritize your well-being by offering flexible scheduling that fits your lifestyle.

About the Organization

At Chat and Change Mental Health, we emphasize compassionate care and therapeutic excellence in our approach to mental health counseling. Based in Eugene, Oregon, our company is deeply committed to fostering a supportive environment for both our clients and our team members. We believe in empowering our providers to deliver high-quality care, enabling them to focus solely on enhancing the mental wellness of our clients through effective therapeutic interventions.

Work Environment

This role is 100% remote, allowing you to maintain a flexible work-life balance. As a mental health counselor at Chat and Change, you will utilize our easy-to-navigate telehealth platform that streamlines scheduling, client management, and therapy sessions. The digital workspace is designed to make your daily tasks straightforward and efficient while ensuring you can maintain the highest standards of care in a virtual setting.

Key Responsibilities
  • Conduct individual counseling sessions using ethical and compassionate approaches via secure video conferencing tools.
  • Employ solution-focused treatment modalities tailored to each client’s unique experiences and needs, guiding them towards their personal goals.
  • Create and implement individualized treatment plans with measurable objectives to monitor client progress effectively.
  • Provide consistent feedback and support to clients, helping them develop insights into their emotions, relationships, and coping strategies.
  • Regularly review and adjust treatment plans based on clients' progress and evolving challenges, ensuring continuity of care.
Patient Population / Client Focus

You will work with a diverse patient population that may include adults facing anxiety, depression, grief, trauma, and relationship issues. Your role as a counselor is crucial in creating a safe and trusting environment, where clients feel empowered to share their thoughts and feelings. We prioritize matching you with clients based on your specialties and demographic preferences, ensuring alignment between you and those you serve.

Qualifications
  • Master’s degree in Counseling or a related field from an accredited institution.
  • Active and unrestricted licensure as a Professional Counselor (LPC) in the state of Oregon.
  • Proven ability to practice independently without the need for supervision.
  • Strong interpersonal skills, a compassionate demeanor, and a genuine commitment to helping others.
  • Proficiency in using technology and telehealth platforms to enhance client interactions.
Preferred Experience
  • Experience in a telehealth setting or familiarity with remote counseling practices is highly advantageous.
  • Knowledge of evidence-based treatment modalities that facilitate effective therapeutic outcomes for clients.
  • Demonstrated capability to work empathetically with diverse backgrounds, incorporating culturally sensitive practices in counseling.
Compensation and Benefits
  • Competitive salary ranging from USD 90,000 to 100,000 per year, based on hours worked and experience.
  • Flexible scheduling, allowing you to create your own hours and manage your caseload according to your preferences.
  • Fully remote work capabilities—provide consultations from the comfort of your home.
  • Access to a personalized caseload that aligns with your specialties and client demographics.
  • Utilization of a comprehensive counselor portal for seamless management of schedules, client bookings, and therapeutic services.
  • Weekly direct deposit for your convenience.
  • Full-time counselors are eligible for a monthly healthcare stipend to support your well-being.
  • A sign-on bonus to welcome you to our team and acknowledge your commitment to quality mental health care.
Career Growth Opportunities

At Chat and Change Mental Health, we are committed to the professional development of our counselors. We offer ongoing training and resources to help you hone your skills in various modalities, advance your career, and stay current with best practices in mental health care. Our supportive work environment encourages you to seek opportunities for leadership roles, specializations, and other avenues for professional growth.

Why Join Our Team

By joining Chat and Change Mental Health, you become part of a compassionate and dynamic team dedicated to making a difference in the lives of your clients. We value your expertise and are committed to fostering a work environment that prioritizes mental wellness for both clients and counselors. Don't miss out on the opportunity to enhance your career while making a meaningful impact—apply today!

Application Information

If you are a licensed mental health counselor with a desire to serve clients remotely while enjoying a flexible schedule, we want to hear from you! Please submit your application along with your resume, including your current licensure information and a brief cover letter outlining your qualifications and relevant experience. Join us in shaping the future of mental health care!

Apply