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Remote Chat Support Jobs in Springfield, OR (NOW HIRING)

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Remote Chat Support information

See Springfield, OR salary details

$14

$26

$46

How much do remote chat support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for remote chat support in Springfield, OR is $26.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.90 and $29.38 per hour, depending on experience, location, and employer.

What is a remote chat support?

A Remote Chat Support job involves assisting customers via online chat, answering inquiries, resolving issues, and providing information about products or services. It requires strong typing skills, effective communication, and the ability to multitask. This role often involves working from home and may require specific software or tools provided by the employer.

What does a typical workday look like for someone in remote chat support?

A typical day in Remote Chat Support involves managing multiple chat conversations, addressing customer questions, troubleshooting problems, and providing accurate information about products or services. You’ll often collaborate with other support agents or escalate complex issues to specialized teams when necessary. Most work is done independently, but there are regular team meetings, performance reviews, and ongoing training sessions to keep your knowledge up to date. Successfully managing a steady flow of inquiries while maintaining efficiency and professionalism is a key part of the role.

What are the key skills and qualifications needed to thrive in remote chat support, and why are they important?

To thrive as a Remote Chat Support professional, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and ticketing systems is often required. Strong problem-solving skills, patience, and the ability to multitask help individuals stand out in this role. These capabilities are crucial for efficiently resolving customer inquiries and maintaining high customer satisfaction in a remote environment.

What are popular job titles related to Remote Chat Support jobs in Springfield, OR?

For Remote Chat Support jobs in Springfield, OR, the most frequently searched job titles are:

What cities near Springfield, OR are hiring for Remote Chat Support jobs?

Cities near Springfield, OR with the most Remote Chat Support job openings:

Infographic showing various Remote Chat Support job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $56,077 per year, or $27 per hour.

Compassionate Licensed Therapist for Trauma Recovery at Chat and Change Counseling, LLC

Eugene, OR • On-site, Remote

$90K - $100K/yr

Full-time

Medical, Retirement, PTO

Posted yesterday

New


Job description

Position Overview

Chat and Change Counseling, LLC is actively seeking a dedicated and empathetic Licensed Mental Health Therapist to join our team in Eugene, Oregon. This full-time position offers the flexibility of remote work while allowing you to provide essential mental health services to individuals grappling with trauma-related issues. You will play a critical role in facilitating recovery for trauma survivors, demonstrating your expertise and compassion in a supportive outpatient setting.

About the Organization

At Chat and Change Counseling, LLC, we are passionate about creating a safe and nurturing environment for individuals affected by trauma. Our focus is on providing comprehensive, trauma-informed care tailored to each patient’s unique history and needs. We offer specialized treatment for conditions such as post-traumatic stress disorder (PTSD), complex trauma, and dissociative disorders, helping our clients regain control of their lives and fostering resilience.

Work Environment

This position is rooted in a dynamic outpatient office that values a collaborative approach to mental health care. While primarily remote, our team engages with one another through virtual meetings and team-building activities, ensuring that all therapists feel connected, informed, and supported. We pride ourselves on fostering a collegial atmosphere, prioritizing communication and collective professional growth amongst staff.

Key Responsibilities
  • Conduct comprehensive trauma-informed assessments to develop an understanding of patients’ trauma histories and identify effective treatment pathways.
  • Formulate and implement individualized treatment plans that focus on trauma recovery, equipping patients with the skills necessary for resilience.
  • Utilize evidence-based therapeutic modalities, including Eye Movement Desensitization and Reprocessing (EMDR) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT), to assist patients in processing their trauma.
  • Facilitate individual and group therapy sessions, enabling clients to navigate their experiences and establish coping strategies.
  • Collaborate closely with psychiatrists and interdisciplinary team members to promote integrated care coordination.
  • Provide immediate crisis intervention and support during emergency trauma situations, ensuring patient safety and well-being.
  • Educate patients and families on trauma responses, empowering them with knowledge of coping mechanisms and available resources.
  • Maintain meticulous and confidential documentation in line with legal and ethical standards, utilizing electronic health record (EHR) systems for efficient record-keeping.
  • Participate in regular case consultations, team meetings, and professional development sessions focused on advancing trauma-informed care practices.
  • Stay informed of the latest research developments and best practices in trauma therapy to continually elevate patient care.
Patient Population / Client Focus

The individuals you will assist at Chat and Change Counseling are primarily those impacted by trauma, including survivors of abuse, violence, and other distressing life experiences. Your expertise will significantly influence their healing journeys, addressing complex mental health conditions that demand sensitivity, a deep understanding of trauma, and courage.

Qualifications
  • A master’s or doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current and valid licensure as an LCSW, LPC, or LMFT in the state of Oregon.
  • A strong theoretical framework in trauma-related disorders and trauma-informed treatment methodologies.
Preferred Experience
  • A minimum of 2 years of post-licensure clinical experience, demonstrating a working knowledge of trauma-focused therapeutic interventions.
  • Proven ability to connect with clients through compassionate, non-judgmental communication and interpersonal skills.
  • Experience creating a calming and supportive therapeutic atmosphere, particularly in high-stress situations.
  • Comfort with EHR systems and general technology to ensure smooth documentation and client management.
Compensation and Benefits

We offer a competitive salary range of $90,000 to $100,000 annually, commensurate with experience and qualifications. Our benefits package includes:

  • Comprehensive healthcare coverage to support your well-being.
  • A retirement savings plan with employer-matching contributions to help you secure your financial future.
  • Generous paid time off (PTO) policy, along with paid holidays to promote a healthy work-life balance.
  • Professional liability insurance coverage, safeguarding you in your practice.
  • Continued education opportunities and support for your ongoing professional development.
  • Career growth avenues within our trauma-informed practice, encouraging you to advance within the organization.
  • A nurturing and cooperative work environment that values your contributions.
Why Join Our Team

If you are passionate about making a tangible difference in the lives of trauma survivors and wish to work in a supportive and innovative environment, Chat and Change Counseling, LLC welcomes your application. Join our dedicated team of professionals and help guide individuals on their road to recovery.

Application Information

Interested candidates are encouraged to submit their resume and a cover letter detailing their relevant experience and qualifications. We look forward to finding a skilled therapist who shares our commitment to trauma-informed care and patient-centered practices.