Remote Zendesk Chat Support Jobs in Springfield, OR

Chat and Change Mental Health is seeking a dedicated and licensed mental health professional to join our remote team as a Licensed Professional Counselor (LPC). This full-time position allows you to provide essential counseling services to individuals struggling with mental health issues, all from the comfort of your own home. With a competitive salary range of USD 90,000 to 100,000 annually, we prioritize your well-being by offering flexible scheduling that fits your lifestyle.

At Chat and Change Mental Health, we emphasize compassionate care and therapeutic excellence in our approach to mental health counseling. Based in Eugene, Oregon, our company is deeply committed to fostering a supportive environment for both our clients and our team members. We believe in empowering our providers to deliver high-quality care, enabling them to focus solely on enhancing the mental wellness of our clients through effective therapeutic interventions.

This role is 100% remote, allowing you to maintain a flexible work-life balance. As a mental health counselor at Chat and Change, you will utilize our easy-to-navigate telehealth platform that streamlines scheduling, client management, and therapy sessions. The digital workspace is designed to make your daily tasks straightforward and efficient while ensuring you can maintain the highest standards of care in a virtual setting.

• Conduct individual counseling sessions using ethical and compassionate approaches via secure video conferencing tools.
• Employ solution-focused treatment modalities tailored to each client’s unique experiences and needs, guiding them towards their personal goals.
• Create and implement individualized treatment plans with measurable objectives to monitor client progress effectively.
• Provide consistent feedback and support to clients, helping them develop insights into their emotions, relationships, and coping strategies.
• Regularly review and adjust treatment plans based on clients' progress and evolving challenges, ensuring continuity of care.

You will work with a diverse patient population that may include adults facing anxiety, depression, grief, trauma, and relationship issues. Your role as a counselor is crucial in creating a safe and trusting environment, where clients feel empowered to share their thoughts and feelings. We prioritize matching you with clients based on your specialties and demographic preferences, ensuring alignment between you and those you serve.

• Master’s degree in Counseling or a related field from an accredited institution.
• Active and unrestricted licensure as a Professional Counselor (LPC) in the state of Oregon.
• Proven ability to practice independently without the need for supervision.
• Strong interpersonal skills, a compassionate demeanor, and a genuine commitment to helping others.
• Proficiency in using technology and telehealth platforms to enhance client interactions.

• Experience in a telehealth setting or familiarity with remote counseling practices is highly advantageous.
• Knowledge of evidence-based treatment modalities that facilitate effective therapeutic outcomes for clients.
• Demonstrated capability to work empathetically with diverse backgrounds, incorporating culturally sensitive practices in counseling.

• Competitive salary ranging from USD 90,000 to 100,000 per year, based on hours worked and experience.
• Flexible scheduling, allowing you to create your own hours and manage your caseload according to your preferences.
• Fully remote work capabilities—provide consultations from the comfort of your home.
• Access to a personalized caseload that aligns with your specialties and client demographics.
• Utilization of a comprehensive counselor portal for seamless management of schedules, client bookings, and therapeutic services.
• Weekly direct deposit for your convenience.
• Full-time counselors are eligible for a monthly healthcare stipend to support your well-being.
• A sign-on bonus to welcome you to our team and acknowledge your commitment to quality mental health care.

At Chat and Change Mental Health, we are committed to the professional development of our counselors. We offer ongoing training and resources to help you hone your skills in various modalities, advance your career, and stay current with best practices in mental health care. Our supportive work environment encourages you to seek opportunities for leadership roles, specializations, and other avenues for professional growth.

By joining Chat and Change Mental Health, you become part of a compassionate and dynamic team dedicated to making a difference in the lives of your clients. We value your expertise and are committed to fostering a work environment that prioritizes mental wellness for both clients and counselors. Don't miss out on the opportunity to enhance your career while making a meaningful impact—apply today!

If you are a licensed mental health counselor with a desire to serve clients remotely while enjoying a flexible schedule, we want to hear from you! Please submit your application along with your resume, including your current licensure information and a brief cover letter outlining your qualifications and relevant experience. Join us in shaping the future of mental health care!