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Chat Process Jobs in Tennessee (NOW HIRING)

Ashley Global Retail, LLC

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Memphis, TN · On-site

$13.75 - $18.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Memphis, TN

$15 - $20.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Memphis, TN · On-site

$15 - $20.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Workwear

Customer Support Representative

Nashville, TN

$15.50 - $21/hr

Handle inbound and outbound customer communications across multiple channels (phone, email, and live chat), delivering exceptional customer service and support. * Process customer orders accurately ...

Ulta Beauty

Lead Cashier

Millington, TN · On-site

$14.75 - $18/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

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All JobsChat Process JobsChat Process Jobs in Tennessee

Chat Process information

See Tennessee salary details

$12

$23

$43

How much do chat process jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for chat process in Tennessee is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $26.83 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Chat Process role and how can they be managed?

In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.

What are Chat Process jobs?

Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.

How does a chat process work?

A chat process for a customer service role involves monitoring and responding to customer messages in real-time using chat software. The process includes understanding customer inquiries, providing accurate information, and documenting interactions, often requiring communication skills and familiarity with chat platforms. Efficient chat processes help ensure quick resolution and customer satisfaction.

What is the difference between Chat Process vs Customer Service Representative?

AspectChat ProcessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote or office-based; online chat platformsCall centers, retail, or office settings; phone and in-person interactions
Employer & Industry UsageTech companies, e-commerce, customer support servicesRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding online chat roles and skillsCustomer interaction and problem-solving skills

Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.

What is a chat process job?

A chat process job involves managing and responding to customer inquiries through online chat platforms. It requires good communication skills, familiarity with chat tools, and the ability to handle multiple conversations efficiently in a fast-paced environment.

What job makes $10,000 a month without a degree?

A chat process or similar remote customer support roles can sometimes pay $10,000 a month for experienced agents, especially in high-demand industries or specialized fields. Success often depends on skills, experience, and the ability to handle high-volume or complex interactions, with some roles offering performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Chat Process Executive, and why are they important?

To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.

How much can you earn in chat process work?

Chat process jobs typically pay between $8 and $15 per hour, depending on the company, location, and experience level. Some roles may offer performance-based bonuses or incentives, and proficiency with chat tools and customer service skills can influence earnings.
What are popular job titles related to Chat Process jobs in Tennessee? For Chat Process jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Chat Process jobs in Tennessee look for? The top searched job categories for Chat Process jobs in Tennessee are:
Chat Process jobs near you

Toyota BDC Representative

Toyota/Lexus of Knoxville

Knoxville, TN

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Toyota BDC/Internet Sales Associate

Do you love working with new technologies and innovative products? We are seeking energetic individuals to join our unique and fast-paced Internet Sales team. This is a great opportunity to start your career in retail automotive and familiarize yourself with the entire dealership experience.

In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase.  You will learn about all of the newest vehicles and technologies on the market. We have an in-house Training team dedicated to your success; offering online and in-store training programs with our manufacturers.

Responsibilities:

  • Answer customer calls and establish follows-up with sales appointments

  • Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates

  • Provide customers with initial product information & direct them to the appropriate dealership resources

  • Present initial financing options based on customer needs

  • Follow up with leads that are not ready to make an appointment or no-show

  • Participate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management

  • Utilize CRM tracking system daily


 

Qualifications:

  • At least one previous role based in strong customer service experience

  • Team player attitude

  • Prompt and courteous

  • Enthusiastic personality

  • Must have strong computer skills

  • Willing to submit to a pre-employment background check & drug screen

Dealership Benefits

Insurance plans available for eligible full time associates

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible  associates

Drug Free workplace