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Chat Process Jobs in Tennessee (NOW HIRING)

Aston Carter

MHLS HR Asst (174966-1)

Nashville, TN · On-site

$21/hr

... chat, and email. * Handle case intake, answer general policy questions, explain documentation requirements, and outline next steps to help expedite leave, disability, and related processes. * Use ...

Ashley Global Retail, LLC

Customer Care Agent

Memphis, TN · On-site

$13.75 - $18.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Memphis, TN · On-site

$13.75 - $18.50/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Memphis, TN · On-site

$15 - $20.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ashley Global Retail, LLC

Customer Care Agent

Smyrna, TN · On-site

$14.50 - $19.25/hr

The team also manages our VIP process, which includes inspecting products and sending photos to ... Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels.

Ulta Beauty, Inc.

Lead Cashier

Oak Ridge, TN · On-site

$14 - $17/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Lebanon, TN · On-site

$13 - $15.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Smyrna, TN · On-site

$15 - $18.25/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty, Inc.

Lead Cashier

Cookeville, TN · On-site

$13.75 - $16.75/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

Ulta Beauty

Lead Cashier

Hendersonville, TN · On-site

$15 - $18.50/hr

The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process ...

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Showing results 21-40

All JobsChat Process JobsChat Process Jobs in Tennessee

Chat Process information

See Tennessee salary details

$12

$23

$43

How much do chat process jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for chat process in Tennessee is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $26.83 per hour, depending on experience, location, and employer.

What is a chat process?

Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.

What are the key skills and qualifications needed to thrive as a chat process executive?

To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.

What are some common challenges faced in a chat process role and how can they be managed?

In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.

What is the difference between Chat Process vs Customer Service Representative?

AspectChat ProcessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote or office-based; online chat platformsCall centers, retail, or office settings; phone and in-person interactions
Employer & Industry UsageTech companies, e-commerce, customer support servicesRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding online chat roles and skillsCustomer interaction and problem-solving skills

Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.

How do you become a chat process?

To become a chat process worker, you typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Some roles may require familiarity with chat software platforms and customer service experience, and training is often provided by the employer.

What are popular job titles related to Chat Process jobs in Tennessee?

For Chat Process jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Chat Process jobs in Tennessee look for?

The top searched job categories for Chat Process jobs in Tennessee are:

Chat Process jobs near you
Infographic showing various Chat Process job openings in Tennessee as of August 2026, with employment types broken down into 69% Full Time, 10% Part Time, and 21% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $48,091 per year, or $23.1 per hour.

Retail Host - Posty's, Nashville

TC Restaurant Group

Nashville, TN

Part-time

Re-posted 14 days ago

TC Restaurant Group rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY: A Retail Host/Hostess portrays friendliness, excellent customer service, and high standards while assisting customers as they shop within our venues merchandise stores. The Retail Host/Hostess also greets customers upon arrival, answers questions related to the merchandise and store policies, and helps locate items. A Retail Host/Hostess is responsible for processing payments and keeping the sales floor neat and well-stocked. The goal is to accelerate our business development by providing customers with a memorable experience.


ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

- Greet incoming and departing guests warmly with a genuine smile and eye contact.

- Suggest items, lend opinions, and provide merchandise information.

- Be alert and observant on the sales floor to assist with guest needs.

- Work with complaints or customer refunds with a positive attitude and professionalism.

- Manage financial transactions and process payments in the POS system.

- Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)

- Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)

- Keep sales floor neat and well-stocked.

- Maintain organization of stock rooms and accurately track inventory.


REQUIRED SKILLS:

- Customer-oriented approach and patience

- Excellent people skills

- Hands on experience in cashier duties and money handling

- Responsible and trustworthy

- Attention to detail and strong organization skills.


EDUCATION/REQUIREMENTS:

- Minimum of a High School Diploma or equivalent.

- Minimum of 6 months in retail related positions preferred.

- Minimum of 6 months of experience in customer service preferred.


WORK ENVIRONMENT & SCHEDULE:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

- Nightclub, bar, and/ or lounge environment

- Involves constant public contact.

- Fast paced, high volume, high energy

- Hours may be part-time (less than 30 hours per week) 

- Schedule could exceed 30 hours per week and may include overtime when approved by management.

- Work varied shifts to include days, nights, weekends and holidays.


This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.

E-Verify Participation Poster

IER Right to Work Poster


TC Restaurant Group is an Equal Opportunity Employer.

Employment Type: PART_TIME

What TC Restaurant Group employees say

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