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Chat Process Jobs in Tennessee (NOW HIRING)

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1099 Process Server

Memphis, TN · On-site

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Memphis, TN

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Proof

1099 Process Server

Memphis, TN · On-site

Use our app to accept work, track your earnings, and live chat with clients and Proof ... The sign-up process requires you to enter information such as your name, insurance, and driver ...

Lokar, Inc

Manufacturing / Process Engineer

Knoxville, TN · On-site

$70K - $93K/yr

As the Manufacturing / Process Engineer at Lokar, you will not only help sustain and manage the ... We are an automotive company and love to chat about cars and other related hobbies, etc. We would ...

Lokar Inc

Manufacturing / Process Engineer

Knoxville, TN

$70K - $93K/yr

As the Manufacturing / Process Engineer at Lokar, you will not only help sustain and manage the ... We are an automotive company and love to chat about cars and other related hobbies, etc. We would ...

Lokar

Manufacturing / Process Engineer

Knoxville, TN · On-site

$70K - $93K/yr

As the Manufacturing / Process Engineer at Lokar, you will not only help sustain and manage the ... We are an automotive company and love to chat about cars and other related hobbies, etc. We would ...

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All JobsChat Process JobsChat Process Jobs in Tennessee

Chat Process information

See Tennessee salary details

$12

$23

$43

How much do chat process jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for chat process in Tennessee is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $26.83 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Chat Process role and how can they be managed?

In a Chat Process role, a frequent challenge is handling multiple customer queries simultaneously while maintaining accuracy and a positive tone. Time management and multitasking skills are essential, as agents often juggle several conversations at once. Additionally, interpreting written messages without verbal cues can be difficult, so strong written communication and empathy are key. Supportive team structures and regular training sessions can help you continuously improve your skills and manage these challenges effectively.

What are Chat Process jobs?

Chat Process jobs involve handling customer inquiries, support requests, or sales interactions through online chat platforms instead of phone calls or face-to-face communication. Employees in these roles typically assist customers by answering questions, resolving issues, and providing information in real time via chat windows on websites or mobile apps. These jobs require strong written communication skills, multitasking ability, and a customer-focused attitude. Chat Process roles are common in industries such as e-commerce, banking, and technical support.

How do I become an online chat agent?

To become an online chat agent, you typically need good communication skills, basic computer literacy, and familiarity with chat or customer service software. Many employers require a high school diploma or equivalent and may provide training on specific tools used in the role. Prior experience in customer service can be beneficial but is not always necessary.

How does a chat process work?

A chat process for a customer service role involves monitoring and responding to live messages from users using chat software or platforms. The process includes understanding customer inquiries, providing accurate information, and documenting interactions, often requiring good communication skills and familiarity with the tools used. Efficient chat processes help ensure timely support and customer satisfaction.

What is the difference between Chat Process vs Customer Service Representative?

AspectChat ProcessCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; customer service training
Work EnvironmentRemote or office-based; online chat platformsCall centers, retail, or office settings; phone and in-person interactions
Employer & Industry UsageTech companies, e-commerce, customer support servicesRetail, telecom, banking, and various service industries
Common Search & Comparison IntentUnderstanding online chat roles and skillsCustomer interaction and problem-solving skills

Chat Process roles focus on handling customer inquiries via online chat platforms, requiring specific training in chat software. Customer Service Representatives engage with customers through calls, in-person, or online, often requiring broader communication skills. Both roles are vital in customer support but differ mainly in communication channels and work environment.

What is a chat process job?

A chat process job involves managing and responding to customer inquiries through online chat platforms. It requires good communication skills, familiarity with chat software, and the ability to handle multiple conversations efficiently in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a Chat Process Executive, and why are they important?

To thrive as a Chat Process Executive, you need excellent written communication skills, fast and accurate typing, and at least a high school diploma or equivalent. Familiarity with CRM software, live chat platforms, and ticketing systems is typically required. Strong problem-solving abilities, patience, and a customer-centric attitude set top performers apart. These skills ensure efficient, high-quality customer support and satisfaction in a fast-paced digital environment.

How much can you earn in chat process work?

Chat process jobs typically pay between $8 and $15 per hour, depending on the company, experience, and location. Some roles may offer performance-based bonuses or incentives, and strong communication skills can lead to higher earnings.
What are popular job titles related to Chat Process jobs in Tennessee? For Chat Process jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Chat Process jobs in Tennessee look for? The top searched job categories for Chat Process jobs in Tennessee are:
Chat Process jobs near you
Infographic showing various Chat Process job openings in Tennessee as of July 2026, with employment types broken down into 4% Locum Tenens, 56% Full Time, 8% Part Time, and 32% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,091 per year, or $23.1 per hour.

Customer Service Representative

Parman Energy

Nashville, TN

$21/hr

Full-time

Re-posted yesterday

Job description

Customer Service Representative(Full Time)

Location:Nashville, TN

Starting Salary:$21/hour+ based on experience

Join an Employee-Owned Company That Delivers More Than Products.Click here to learn more:Parman

At Parman Energy, we help keep businesses, fleets, and communities fueled. As an employee-owned petroleum distribution company, we're looking for a Customer Service Representative who thrives on helping customers, solving problems, and providing TOCS - Totally Outrageous Customer Service. The ideal candidate values Safety, Integrity, Awareness, and Quality and takes pride in making every customer experience exceptional.

What You'll Do

  • Provide exceptional customer service via phone, email, and chat.
  • Process customer orders, purchase orders, backorders, and billing requests.
  • Serve as a key link between customers and teams such as Sales, Operations, Accounting, and Procurement.
  • Support customer account maintenance, billing inquiries, and payment processing.
  • Assist with administrative tasks and customer outreach.

What You Bring

  • 2+ years of customer service, administrative, or related experience.
  • Proficiency with Microsoft Office (Word, Excel, Outlook, and PowerPoint).
  • Strong communication, organizational, and data entry skills.
  • Ability to manage multiple priorities with accuracy and professionalism.
  • Commitment to handling confidential information appropriately.

What Makes You Successful

  • You put customers first and deliver service that exceeds expectations.
  • You are detail-oriented, organized, and dependable.
  • You communicate effectively and work well with others.
  • You take ownership of your work and follow through on commitments.
  • You embrace Parman's core values of Safety, Integrity, Awareness, and Quality in everything you do.

Why Parman?

  • Employee-Owned (ESOP)
  • Competitive pay and outstanding benefits
  • Supportive team environment
  • Growth and development opportunities