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Chat Operator Jobs in Oregon (NOW HIRING)

Howard

$40K - $44K/yr

Respond to requests for end user technical assistance in person, or via phone or chat. * Serve as the primary contact for resolving, assigning, and escalating tickets to 2nd tier support as needed.

TEKsystems

Desktop Support Analyst

Portland, OR · On-site

$24 - $27/hr

Operating System Support * Remote Support * Chat Support * Mobile Device Support * Network Connectivity Troubleshooting * Knowledge Base Documentation * Video Conferencing Support * Incident ...

New

TEKsystems

Desktop Support Analyst

Portland, OR · On-site

$24 - $27/hr

Operating System Support * Remote Support * Chat Support * Mobile Device Support * Network Connectivity Troubleshooting * Knowledge Base Documentation * Video Conferencing Support * Incident ...

New

Vertisystem

Customer Support Analyst

Beaverton, OR · On-site

$16/hr

... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...

Vertisystem

Help Desk Support/ Tech support

Beaverton, OR · On-site

$16/hr

... operating environment. Support is provided in adherence to company guidelines, and will be performed through various channels (telephone, email, chat, etc.). Customer relationships will also be ...

Ulta Beauty

Lead Cashier

Salem, OR · On-site

$15.75 - $19.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty, Inc.

Lead Cashier

Portland, OR · On-site

$17 - $20.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty

Lead Cashier

Bend, OR · On-site

$17 - $20.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty

Lead Cashier

Portland, OR · On-site

$16.75 - $20.50/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty, Inc.

Lead Cashier

Beaverton, OR · On-site

$16.75 - $20.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty

Lead Cashier

Medford, OR · On-site

$16.25 - $19.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty

Lead Cashier

Portland, OR · On-site

$16.50 - $20.25/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty, Inc.

Lead Cashier

Medford, OR · On-site

$16.25 - $19.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty, Inc.

Lead Cashier

Mcminnville, OR · On-site

$16.25 - $20/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

Ulta Beauty, Inc.

Lead Cashier

Bend, OR

$17 - $20.75/hr

... operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier ... Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ...

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Showing results 41-60

All JobsChat Operator JobsChat Operator Jobs in Oregon

Chat Operator information

See Oregon salary details

$12

$21

$31

How much do chat operator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for chat operator in Oregon is $21.50, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $24.13 per hour, depending on experience, location, and employer.

What is a chat operator?

Chat operators are professionals who engage in real-time online conversations with customers or users on behalf of a company or organization. Their primary responsibilities include answering questions, providing information, resolving issues, and sometimes promoting products or services via chat platforms. Chat operators are essential for delivering efficient customer support and enhancing user experience. This role typically requires strong communication skills, quick typing abilities, and familiarity with customer service tools.

What are the key skills and qualifications needed to thrive as a chat operator?

To thrive as a Chat Operator, you need excellent written communication skills, fast typing ability, and a good command of grammar and spelling, typically supported by at least a high school diploma. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Strong interpersonal skills, patience, and the ability to multitask help Chat Operators deliver a positive customer experience. These skills are crucial for efficiently resolving customer inquiries, maintaining satisfaction, and representing the company professionally in a digital environment.

How does a chat operator typically collaborate with other team members to ensure consistent customer support?

Chat Operators often work closely with supervisors, technical support staff, and other operators to maintain a unified approach to customer service. They may participate in regular briefings or use shared knowledge bases to keep up-to-date on company policies, product updates, and common troubleshooting steps. Collaboration tools like team chats and ticketing systems help operators escalate complex issues and share insights, ensuring that customers receive accurate and timely support. This teamwork fosters a supportive environment where operators can learn from one another and maintain high service standards.

What is the difference between Chat Operator vs Customer Service Representative?

AspectChat OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma; additional certifications may be preferred
Work EnvironmentOnline, remote or call center settingsCall centers, retail, or office settings, often remote or in-person
Industry UsageCustomer support via live chat platformsCustomer support across multiple channels including phone, email, and chat
Primary FocusHandling live chat inquiries and providing instant supportResolving customer issues through various communication channels

While both roles involve assisting customers, Chat Operators specialize in managing live chat interactions, focusing on instant online support. Customer Service Representatives often handle multiple communication channels, including phone and email, providing broader customer support. The roles overlap in credentials and work environment but differ mainly in communication methods and scope of interaction.

What are the most commonly searched types of Chat Operator jobs in Oregon?

The most popular types of Chat Operator jobs in Oregon are:

What are popular job titles related to Chat Operator jobs in Oregon?

For Chat Operator jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Chat Operator jobs in Oregon look for?

The top searched job categories for Chat Operator jobs in Oregon are:

What cities in Oregon are hiring for Chat Operator jobs?

Cities in Oregon with the most Chat Operator job openings:

Chat Operator jobs near you
Infographic showing various Chat Operator job openings in Oregon as of August 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $44,730 per year, or $21.5 per hour.

iLab Operator

Howard

$40K - $44K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Provide Tier 1 support for end users by resolving technical issues and assisting with questions in person, via phone, or chat.

  • Manage and maintain iLab Xerox Printers and support the installation, configuration, and troubleshooting of software and hardware.

  • Monitor and document incidents and service requests within ServiceNow, meeting service level agreements (SLAs).

Job description

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff "for fit" makes significant contributions to Howard University's overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer:

  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
  • Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us!

https://hr.howard.edu/benefits-wellness

JOB PURPOSE:

The Service Desk Support Technician will provide Tier 1 support for the Howard University community at our Walk-Up at the Undergraduate Library (UGL) and ILabs at UGL and Stokes Library. The technician will provide customer-facing support for faculty, staff and student technology issues, manage printers in our iLabs, and utilize the ServiceNow system to create/update/resolve/escalate tickets, meeting service level agreements (SLA's).

SUPERVISORY AUTHORITY:

N/A

NATURE AND SCOPE:

Internal contacts generally include administrators, faculty, students, and staff. External contacts generally include vendors, consultants, visitors, and the public.

PRINCIPAL ACCOUNTABILITIES:

  • Provide support to end usersto resolve technical issues and provide courteous and knowledgeable assistance with questions.
  • Respond to requests for end user technical assistance in person, or via phone or chat.
  • Serve as the primary contact for resolving, assigning, and escalating tickets to 2nd tier support as needed.
  • Performs software installation, configuration, maintenance, testing and troubleshooting
  • Manage and maintain iLab Xerox Printers
  • Develop and prepare end-user documentation.
  • Provide Asset Management Support: software licenses and keys, hardware leases, service contracts, asset inventory and labeling.
  • Monitor and document Incidents/Service Requests within ServiceNow, meet SLA's.
  • Position may also require occasional unpacking/moving & installation of IT equipment weighing up to 25 pounds (or greater with additional assistance).
  • May frequently position self to maintain computers/pull cords under desks and in server closets.
  • Train users in technical aspects of systems and business processes.
  • Perform other job-related duties as assigned.

CORE COMPETENCIES:

  • Ability to work onsite at the Howard University campus in Washington, DC.
  • Flexibility to work occasional night and weekend shifts.
  • Ability to communicate effectively orally and in writing with a diverse population.
  • Must be detailed oriented and organized.
  • Ability to exercise discretion and ensure a high-level of confidentiality.
  • Ability to provide World-class Customer Service to the Howard University community.
  • Ability to support Windows 10 and 11, macOS, Android, and iOS devices.
  • Experience with user administration with Azure AD is a plus
  • Experience with ServiceNow or similar ITSM system is a plus
  • CompTIA certifications (A+, NET+, Security+) are a plus
  • ITIL V4 or V5 Foundations Certification is a plus

MINIMUM REQUIREMENTS:

Bachelor's degree. One to three years of related work experience or certifications may be substituted in lieu of educational qualifications. Experience with hardware, software, and cloud systems management. Strong critical thinking, problem-solving, and customer service skills. Prior work experience in a fast-paced environment.Must be punctual, dependable, and available to work occasional night or weekend shifts.

Compliance Salary Range Disclosure

Expected Salary Range: $40,000 - $44,000

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