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Chat Monitor Jobs (NOW HIRING)

Envita Medical Center

Chat Moderator

Houston, TX · Remote

$15.75 - $20.50/hr

In this work-from-home role, you will monitor online chats and digital communities, ensure ... Key Responsibilities * Monitor live chat conversations and online communication platforms.

Envita Medical Center

Chat Moderator

Houston, TX · On-site +1

$14.75 - $19/hr

In this work-from-home role, you will monitor online chats and digital communities, ensure ... Key Responsibilities * Monitor live chat conversations and online communication platforms.

xAI

Grok Chat Product

Palo Alto, CA · On-site

... monitoring, gathering feedback to refine the seamless portal vision. Qualifications : Required : • Proactive self-starter who turns bold ideas into high-impact realities with focused execution. • ...

Easterseals NH

School Bus Monitor

Manchester, NH · On-site

$15/hr

Easterseals NH is hiring School Bus Monitors for the 2026/2027 school year! Apply now to start the ... Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh ...

Albright College

Library Assistant

Reading, PA · On-site

Participates in the statewide chat-monitoring service * Prepares incoming and outgoing material for interlibrary loan * Helps with outreach activities and library programming * Provides customer ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$14.50 - $18.75/hr

The Chat role works cross collaboratively with all Paylocity clients. Primary Responsibilites • ... Embrace feedback, adapt behaviors as needed. • Quality Control - As needed, monitor queue and ...

Paylocity

Chat Service Representative

Meridian, ID · On-site

$15 - $20.50/hr

The Chat role works cross collaboratively with all Paylocity clients. Primary Responsibilites • ... Embrace feedback, adapt behaviors as needed. • Quality Control - As needed, monitor queue and ...

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How much do chat monitor jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for chat monitor in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $17.31 per hour, depending on experience, location, and employer.

How to make 1000 a week remotely?

A Chat Monitor can potentially earn $1,000 weekly by working multiple shifts, maintaining high accuracy, and gaining experience in chat moderation. Earning this amount often requires full-time hours, strong communication skills, and familiarity with moderation tools. Building a reputation and seeking higher-paying opportunities or freelance roles can also help increase earnings.

How to become a live chat specialist?

To become a live chat specialist, candidates typically need strong communication skills, basic computer literacy, and experience with customer service or chat platforms. Many roles require a high school diploma or equivalent, and some employers prefer familiarity with tools like Zendesk or LiveChat. Relevant training or certifications in customer service can enhance job prospects.

What does a chat monitor do?

A chat monitor reviews and moderates online chat conversations to ensure compliance with community guidelines and prevent inappropriate content. They often use monitoring tools and may need strong communication skills to handle sensitive situations promptly and professionally.

What are the typical challenges faced by Chat Monitors, and how can they effectively handle them?

Chat Monitors often encounter challenges such as managing high message volumes, addressing inappropriate content quickly, and maintaining a positive community atmosphere. To handle these, it's important to stay attentive, follow established moderation guidelines, and use available moderation tools efficiently. Collaborating with other moderators and communicating clearly with users also helps ensure a safe and engaging chat environment. Regularly updating oneself on platform policies and participating in team debriefs can further improve handling of complex situations.

What is a Chat Monitor?

A Chat Monitor is a professional responsible for overseeing online chat conversations to ensure compliance with community guidelines, safety standards, and organizational policies. Their tasks often include moderating discussions, filtering inappropriate content, responding to user queries, and reporting violations. Chat Monitors help maintain a positive and safe online environment, often working for social platforms, gaming communities, or customer support teams. Strong communication skills and attention to detail are important for this role. They may also provide feedback to improve chat systems and user experiences.

What is the difference between Chat Monitor vs Customer Service Representative?

AspectChat MonitorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat moderationHigh school diploma; customer service training often preferred
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageOnline platforms, gaming, social mediaRetail, telecom, banking, hospitality
Primary RoleMonitor and moderate online chat interactionsAssist customers, resolve issues, provide information

While both roles involve communication with customers or users, Chat Monitors focus on overseeing online chat interactions to ensure compliance and quality, often working remotely. Customer Service Representatives handle direct customer inquiries and support across various channels, including phone and email. The roles differ mainly in their scope and environment but share skills in communication and problem-solving.

What are the key skills and qualifications needed to thrive as a Chat Monitor, and why are they important?

To thrive as a Chat Monitor, you need excellent written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with chat moderation software, content management systems, and sometimes ticketing tools is typically required. Strong soft skills include patience, problem-solving ability, and sound judgment when handling sensitive or escalated interactions. These skills are important to ensure a safe, respectful online environment and to efficiently resolve issues in real-time.

How much do chat moderators get paid?

Chat moderators typically earn between $10 and $20 per hour, depending on the platform, experience, and whether they are employed full-time or part-time. Some positions may offer additional benefits or bonuses for consistent performance and adherence to community guidelines.
More about Chat Monitor jobs
What are the most commonly searched types of Chat Monitor jobs? The most popular types of Chat Monitor jobs are:
What states have the most Chat Monitor jobs? States with the most job openings for Chat Monitor jobs include:
What job categories do people searching Chat Monitor jobs look for? The top searched job categories for Chat Monitor jobs are:
Chat Monitor jobs near you
Infographic showing various Chat Monitor job openings in the United States as of July 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,308 per year, or $16 per hour.
Social Media Manager - Chat Sports

Social Media Manager - Chat Sports

Chat Sports

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Chat Sports has rapidly grown into one of the leading sports media brands on YouTube. What started with just 3 shows in 2019 has exploded into 51 shows and 50 million+ monthly viewers. Our mission is simple: inform and entertain by delivering unfiltered, high-energy content for the most passionate fans in sports. If you apply, please familiarize yourself with our shows on YouTube that can be found here.

The opportunity:
We’re looking for a driven, creative, and strategic Social Media Manager to own and elevate our brand presence across X, Instagram, TikTok, and Facebook. This is a high-impact leadership role where you will lead company-wide social strategy while rolling up your sleeves as an individual contributor.
You’ll work hand-in-hand with our CEO and Chief Product Officer and with the hosts of our 50+ YouTube shows to turn every episode, highlight, and breaking story into viral moments that grow our audience and strengthen fan loyalty. If you’ve successfully run social media for a major sports media brand, competitor network, or high-growth digital entertainment company, this is your chance to join one of the fastest-moving teams in sports media.

** Location: This is an in-office role at our 11,000 sq. ft, 16- studio Dallas, TX HQ. **

Key responsibilities:
- Drive Brand Awareness & Growth: Develop and execute comprehensive social media strategies to significantly increase brand awareness, follower growth, engagement, and reach on X, Instagram, TikTok, and Facebook
- Content Marketing for 50+ YouTube Shows: Partner closely with on-air hosts, producers, and talent across our expanding lineup of team-specific shows (NFL, NBA, college football). Create, schedule, and optimize promotional campaigns, clip distribution, teasers, live reactions, and cross-platform content to market individual shows and their hosts on company, show-specific, and personal social channels
- Lead Company-Wide Social Strategy: Own the overall social media vision for Chat Sports. Set platform-specific goals, content calendars, posting cadences, and performance benchmarks. Stay ahead of platform algorithm changes, emerging trends, and best practices in sports and entertainment social media
- Team Leadership & Management: Lead and develop a small, high-performing social media team. Provide hands-on coaching, content feedback, and performance reviews while fostering a collaborative, fast-paced culture
- Individual Contributor Excellence: Actively create original social content (copy, graphics, short-form video edits, captions, polls, and live sessions), monitor real-time trends and conversations, engage directly with fans, and manage community responses during live shows and major sports events
- Performance Tracking & Optimization: Analyze key metrics (reach, engagement, conversions, audience growth) across all platforms using native analytics and third-party tools. Turn insights into actionable strategies that continuously improve results
- Cross-Functional Collaboration: Work seamlessly with video production, on-air talent, editorial, and marketing teams to ensure social content aligns with live streams, breaking news, and overall brand voice

What you bring (Required qualifications):
- 4+ years of professional experience in social media strategy and execution at a sports media company or a major national brand in entertainment/sports
- Proven track record of growing audiences and driving measurable brand awareness on X, Instagram, TikTok, and Facebook in a fast-paced digital media environment
- Experience working with podcasters or video-first content creators/YouTube talent
- Strong leadership experience managing a small team while still thriving as a high-output individual contributor
- Expert-level knowledge of social media best practices, trends, algorithms, and tools (including scheduling platforms, analytics dashboards, and creative software like CapCut, Adobe Premiere, Photoshop, or Canva)
- Passion for sports (NFL, NBA, college football) and a strong understanding of fan culture, memes, live events, and real-time engagement
- Excellent writing, copywriting, and creative storytelling skills with the ability to capture Chat Sports’ energetic, conversational, and fan-first voice
- Ability to thrive in a dynamic, deadline-driven environment with flexible hours (including evenings, weekends, and live sports coverage)

Preferred qualifications:
- Experience in sports media, sports gambling, fantasy sports, or live sports streaming environments.
- Bachelor’s degree in Marketing, Communications, Journalism, or related field (or equivalent experience).
- Portfolio of successful social campaigns with measurable results (growth charts, engagement rates, case studies)

What you get:
- The opportunity to grow our brand voice and reach outside of YouTube and take your best ideas and social media strategies and out them to work at scale
- Competitive salary + full benefits (health, dental, vision, 401k, PTO)
- Daily team lunches on us - because nobody creates top sports content on an empty stomach
- A high-energy, collaborative environment filled with big personalities and big ideas

How to Apply:
Submit your resume and a strong cover letter explaining why you’re the right fit, along with:
- Links to your best social media campaigns or posts
- Links to your social media profiles or accounts you’ve previously managed

Apply right here in this post. Expect multiple rounds of interviews and the opportunity to put together a presentation for your plan and vision for the role. 

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