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Chat Monitor Jobs in Georgia (NOW HIRING)

$12/hr

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Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...

Customer Experience Coordinator

Dunwoody, GA · On-site

$17.75 - $23.25/hr

Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...

Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.

Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.

Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.

Conduct monthly and quarterly reviews with clients, monitoring their platform usage and learner ... Actively prospect and interact with customers via phone, video, email, and chat to cross-sell and ...

Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...

Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...

Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.

$16.75 - $21/hr

Own the evolution of email and chat support toward AI-assisted resolution, with clear human ... Own post-launch performance monitoring and continuous optimisation of automated and conversational ...

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Chat Monitor information

See Georgia salary details

$6

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How much do chat monitor jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for chat monitor in Georgia is $13.52, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $14.62 per hour, depending on experience, location, and employer.

How to make 1000 a week remotely?

A Chat Monitor can potentially earn $1,000 weekly by working multiple shifts, maintaining high accuracy, and gaining experience in chat moderation. Earning this amount often requires full-time hours, strong communication skills, and familiarity with moderation tools. Building a reputation and seeking higher-paying opportunities or freelance roles can also help increase earnings.

How to become a live chat specialist?

To become a live chat specialist, candidates typically need strong communication skills, basic computer literacy, and experience with customer service or chat platforms. Many roles require a high school diploma or equivalent, and some employers prefer familiarity with tools like Zendesk or LiveChat. Relevant training or certifications in customer service can enhance job prospects.

What does a chat monitor do?

A chat monitor reviews and moderates online chat conversations to ensure compliance with community guidelines and prevent inappropriate content. They often use monitoring tools and may need strong communication skills to handle sensitive situations promptly and professionally.

What are the typical challenges faced by Chat Monitors, and how can they effectively handle them?

Chat Monitors often encounter challenges such as managing high message volumes, addressing inappropriate content quickly, and maintaining a positive community atmosphere. To handle these, it's important to stay attentive, follow established moderation guidelines, and use available moderation tools efficiently. Collaborating with other moderators and communicating clearly with users also helps ensure a safe and engaging chat environment. Regularly updating oneself on platform policies and participating in team debriefs can further improve handling of complex situations.

What is a Chat Monitor?

A Chat Monitor is a professional responsible for overseeing online chat conversations to ensure compliance with community guidelines, safety standards, and organizational policies. Their tasks often include moderating discussions, filtering inappropriate content, responding to user queries, and reporting violations. Chat Monitors help maintain a positive and safe online environment, often working for social platforms, gaming communities, or customer support teams. Strong communication skills and attention to detail are important for this role. They may also provide feedback to improve chat systems and user experiences.

What is the difference between Chat Monitor vs Customer Service Representative?

AspectChat MonitorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat moderationHigh school diploma; customer service training often preferred
Work EnvironmentOnline, remote chat platformsCall centers, retail, or office settings
Industry UsageOnline platforms, gaming, social mediaRetail, telecom, banking, hospitality
Primary RoleMonitor and moderate online chat interactionsAssist customers, resolve issues, provide information

While both roles involve communication with customers or users, Chat Monitors focus on overseeing online chat interactions to ensure compliance and quality, often working remotely. Customer Service Representatives handle direct customer inquiries and support across various channels, including phone and email. The roles differ mainly in their scope and environment but share skills in communication and problem-solving.

What are the key skills and qualifications needed to thrive as a Chat Monitor, and why are they important?

To thrive as a Chat Monitor, you need excellent written communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with chat moderation software, content management systems, and sometimes ticketing tools is typically required. Strong soft skills include patience, problem-solving ability, and sound judgment when handling sensitive or escalated interactions. These skills are important to ensure a safe, respectful online environment and to efficiently resolve issues in real-time.

How much do chat moderators get paid?

Chat moderators typically earn between $10 and $20 per hour, depending on the platform, experience, and whether they are employed full-time or part-time. Some positions may offer additional benefits or bonuses for consistent performance and adherence to community guidelines.
What are the most commonly searched types of Chat Monitor jobs in Georgia? The most popular types of Chat Monitor jobs in Georgia are:
What are popular job titles related to Chat Monitor jobs in Georgia? For Chat Monitor jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Chat Monitor jobs in Georgia look for? The top searched job categories for Chat Monitor jobs in Georgia are:
Infographic showing various Chat Monitor job openings in Georgia as of July 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $28,125 per year, or $13.5 per hour.

Client Experience Coordinator (Remote) --

Nexora Talent

Atlanta, GA • Remote

$17.50 - $23.50/hr

Part-time

Posted yesterday


Job description

We are looking for a proactive and customer-focused Client Experience Coordinator to join our team. This role is responsible for supporting clients throughout their experience by ensuring smooth communication, efficient coordination, and high-quality service delivery.

Key Responsibilities:

  • Serve as the main point of contact for client inquiries and support

  • Coordinate and manage client requests from start to completion

  • Provide timely responses via phone, email, and chat

  • Monitor client satisfaction and identify opportunities to improve the overall experience

Requirements:

  • Strong communication and problem-solving skills

  • Excellent organizational and multitasking abilities

  • Ability to work independently and manage priorities effectively

  • Basic computer skills (CRM systems, email, scheduling tools)

  • Previous experience in customer service, coordination, or client support is preferred

What We Offer:

  • Flexible work environment

  • Training and ongoing support

  • Opportunities for growth and advancement

  • Performance-based compensation

If you are passionate about delivering outstanding client experiences and enjoy working in a fast-paced, service-oriented environment, we encourage you to apply.