Atlanta, GA · Remote
$17.50 - $23.50/hr
Provide timely responses via phone, email, and chat * Monitor client satisfaction and identify opportunities to improve the overall experience Requirements: * Strong communication and problem-solving ...
Atlanta, GA · Remote
$17.50 - $23.50/hr
Provide timely responses via phone, email, and chat * Monitor client satisfaction and identify opportunities to improve the overall experience Requirements: * Strong communication and problem-solving ...
$12/hr
Cashiers Court Monitors Party Hosts Ride Operators Party Planners Join the Thrillz Team Today ... You can also text us questions, chat with us, or even share your favorite fun facts. We want to get ...
$12/hr
Cashiers Court Monitors Party Hosts Ride Operators Party Planners Join the Thrillz Team Today ... You can also text us questions, chat with us, or even share your favorite fun facts. We want to get ...
Atlanta, GA · On-site
$17.25 - $22.50/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Atlanta, GA · On-site
$17.25 - $22.50/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Dunwoody, GA · On-site
$17.75 - $23.25/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Dunwoody, GA · On-site
$17.75 - $23.25/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Dunwoody, GA · On-site
$17.75 - $23.25/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Dunwoody, GA · On-site
$17.75 - $23.25/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Dunwoody, GA · On-site
$17.75 - $23.25/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Quick apply
Dunwoody, GA · On-site
$17.75 - $23.25/hr
Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. * Support occasional early morning, evening, or weekend events when required. Customer Education * Guide ...
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
Atlanta, GA · On-site
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
Atlanta, GA · On-site
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
Atlanta, GA · On-site
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
Quick apply
Atlanta, GA · On-site
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
Atlanta, GA · On-site
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
Quick apply
Atlanta, GA · On-site
Chat-based selling * Implement chat flows that qualify intent, recommend next best action, recover ... Monitoring, error handling, retries, and clean logs. You build things that survive production.
... chat systems * Perform outbound prospecting activities, including cold calling, emailing, and social media outreach, to reach potential customers and initiate conversations about EyeQ Monitoring ...
... chat systems * Perform outbound prospecting activities, including cold calling, emailing, and social media outreach, to reach potential customers and initiate conversations about EyeQ Monitoring ...
... chat systems * Perform outbound prospecting activities, including cold calling, emailing, and social media outreach, to reach potential customers and initiate conversations about EyeQ Monitoring ...
... chat systems * Perform outbound prospecting activities, including cold calling, emailing, and social media outreach, to reach potential customers and initiate conversations about EyeQ Monitoring ...
... chat systems * Perform outbound prospecting activities, including cold calling, emailing, and social media outreach, to reach potential customers and initiate conversations about EyeQ Monitoring ...
Quick apply
... chat systems * Perform outbound prospecting activities, including cold calling, emailing, and social media outreach, to reach potential customers and initiate conversations about EyeQ Monitoring ...
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately ... Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Savannah, GA · On-site
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Savannah, GA · On-site
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Savannah, GA · On-site
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Savannah, GA · On-site
Managing Performance • Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. • Monitors individual team member performance and developing action plans ...
Atlanta, GA · On-site
... monitor, document, and follow-up on these processes to ensure that customers are satisfied. • ... chat, or e-mail, and sometimes a combination of these.
Atlanta, GA · On-site
... monitor, document, and follow-up on these processes to ensure that customers are satisfied. • ... chat, or e-mail, and sometimes a combination of these.
Atlanta, GA · On-site
$19.25 - $24.50/hr
... chat) in a timely and accurate fashion, and provide end-user assistance where required ... Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related ...
Quick apply
Atlanta, GA · On-site
$19.25 - $24.50/hr
... chat) in a timely and accurate fashion, and provide end-user assistance where required ... Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related ...
$11.50 - $15.50/hr
... chat quality and coaching model, consistency checks, call benchmarking and/or coaching of team members as outlined in the call monitoring SOP. Key accountabilities are: Measure * Conduct quality ...
$11.50 - $15.50/hr
... chat quality and coaching model, consistency checks, call benchmarking and/or coaching of team members as outlined in the call monitoring SOP. Key accountabilities are: Measure * Conduct quality ...
$6.90 - $7.82
1% of jobs
$7.82 - $8.75
0% of jobs
$8.75 - $9.67
0% of jobs
$9.67 - $10.59
4% of jobs
$10.59 - $11.51
3% of jobs
$12.32 is the 25th percentile. Wages below this are outliers.
$11.51 - $12.44
19% of jobs
The median wage is $13.34 / hr.
$12.44 - $13.36
23% of jobs
$13.36 - $14.28
24% of jobs
$14.30 is the 75th percentile. Wages above this are outliers.
$14.28 - $15.20
18% of jobs
$15.20 - $16.13
2% of jobs
$16.13 - $17.05
5% of jobs
$6
$13
$17
| Aspect | Chat Monitor | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training in chat moderation | High school diploma; customer service training often preferred |
| Work Environment | Online, remote chat platforms | Call centers, retail, or office settings |
| Industry Usage | Online platforms, gaming, social media | Retail, telecom, banking, hospitality |
| Primary Role | Monitor and moderate online chat interactions | Assist customers, resolve issues, provide information |
While both roles involve communication with customers or users, Chat Monitors focus on overseeing online chat interactions to ensure compliance and quality, often working remotely. Customer Service Representatives handle direct customer inquiries and support across various channels, including phone and email. The roles differ mainly in their scope and environment but share skills in communication and problem-solving.
