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Chat Manager Jobs in Raleigh, NC (NOW HIRING)

David's Bridal, LLC.

Operations Supervisor

Raleigh, NC · On-site

$14.20 - $17.94/hr

Managing Performance * Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. * Observes individual team member performance and enforces action plans for ...

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Showing results 21-40

All JobsChat JobsChat Manager JobsChat Manager Jobs in Raleigh, NC

Chat Manager information

See Raleigh, NC salary details

$22.4K

$59.6K

$99.6K

How much do chat manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for chat manager in Raleigh, NC is $59,638.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,800.00 and $67,100.00 per year, depending on experience, location, and employer.

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a chat manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

What is a chat manager?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.
What are the most commonly searched types of Chat jobs in Raleigh, NC? The most popular types of Chat jobs in Raleigh, NC are:
What are popular job titles related to Chat Manager jobs in Raleigh, NC? For Chat Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Chat Manager jobs in Raleigh, NC look for? The top searched job categories for Chat Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Chat Manager jobs? Cities near Raleigh, NC with the most Chat Manager job openings:
Chat Manager jobs near you

Registered Nurse (RN) Telemetry in North Carolina

KA Recruiting Inc.

Princeton, NC • On-site

$33 - $54/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 20 days ago

Job description

I'm hiring for an RN Telemetry in North Carolina! There is potential for sign-on bonus and/or relocation assistance.

The Telemetry RN provides competent clinical nursing care consistent with professional standards. Reporting and accountable to the Nurse Manager/Director, the RN is responsible for coordinating and delivering patient care utilizing the nursing process in a hospital setting.

Location: Near Princeton, NC
Type: Full-time and permanent
Shift: Discussed during interview!
Requirements: College degree; NC RN license; prior experience
Pay: $33-$54/hr
Benefits: 401k; health, dental, and life insurance; PTO, etc.

Offering
My clients are offering a competitive compensation and benefits package (PTO, health insurance, etc.), with potential for sign-on bonus and/or relocation assistance! There are many opportunities for growth with this company.

To apply, email your resume to /call or text ! You can also schedule a time to chat here - .

REF

Registered Nurse, RN, Nurse, Nursing

North Carolina, Princeton, Goldsboro, Stoney Creek, Pikeville, Fremont, Brogden, Dudley, Elroy, Rosewood, Mt Olive, Seven Springs, La Grange, Jason, Eureka

Apply