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Chat Manager Jobs in Oregon (NOW HIRING)

5665 - Store Manager (H)

Tigard, OR · On-site

$24 - $25/hr

... chat platforms. Customer Experience * Lead and execute Lids selling strategy to achieve key ... Manage team's compliance within the scheduling and payroll process to align with policies ...

Interaction with customers will be done via phone, email, chat and WebEx, with face to face ... As their account management professional, be the assigned accounts' single point of contact to our ...

$16 - $21.75/hr

This position will be responsible for managing customer contacts via one or more communication channels such as email, phone and/or chat. This role requires strong listening skills as well as ...

You'll find out more after you apply and chat with a manager! Additional Info: The Washington Fair Chance Act - RCW chapter 49.94 - protects WA job applicants with a criminal record. For information ...

Client Manager - Group Benefits Full-time Department Name: Customer Service Office Type: Hybrid ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...

This is a customer-facing role that will include interactions via chat, calls, Slack messages, and ... Work closely with our global Support Services, Engineering, Go to Market, and Product Management ...

Manage endorsements, claims inquiries, audits, and other service items with high attention to ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...

Manage endorsements, claims inquiries, audits, and other service items with high attention to ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...

Showing results 41-60

Chat Manager information

What is a chat manager?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.

What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a chat manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the most commonly searched types of Chat jobs in Oregon?

The most popular types of Chat jobs in Oregon are:

What cities in Oregon are hiring for Chat Manager jobs?

Cities in Oregon with the most Chat Manager job openings:

Infographic showing various Chat Manager job openings in Oregon as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Imaging Supervisor in Oregon

KA Recruiting Inc.

Cove, OR • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Searching for a new Imaging Leadership job? My name is Leah and I'm a healthcare recruiter, I'm here to help!

I have an amazing Imaging Supervisor position available near Cove, Oregon!

Details
- Full-time and permanent
- Shift: Days
- Opportunities for growth
- Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)

Requirements
- College degree
- ARRT cert
- Prior experience, including leadership

Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751! You can also schedule a time to chat here -https://calendly.com/leahkarecruiting/10min.

REF#LM2004