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Chat Manager Jobs in Oregon (NOW HIRING)

Manage endorsements, claims inquiries, audits, and other service items with high attention to ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...

Manage endorsements, claims inquiries, audits, and other service items with high attention to ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...

... Manager has an office with a workstation near the unit they are assigned to. Communication factors: Case Managers are available by pagers, telephone/voicemail, Microsoft Teams, Epic Secure Chat, and ...

Assistant Branch Manager

The Dalles, OR · On-site

$23.08 - $33.13/hr

Communicate clearly with staff and clients verbally, over the phone, and via video chat. * Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.

New

Assistant Branch Manager

The Dalles, OR · On-site

$23.08 - $33.13/hr

Communicate clearly with staff and clients verbally, over the phone, and via video chat. * Assist the manager in optimizing operational effectiveness and profitability to enhance shareholder value.

New

Shift Manager - Part Time

Hermiston, OR · On-site

$18.13 - $18.63/hr

You'll find out more after you apply and chat with a manager! Additional Info: The Washington Fair Chance Act - RCW chapter 49.94 - protects WA job applicants with a criminal record. For information ...

Shift Manager - Full Time

Hermiston, OR · On-site

$18.13 - $18.63/hr

You'll find out more after you apply and chat with a manager! Additional Info: The Washington Fair Chance Act - RCW chapter 49.94 - protects WA job applicants with a criminal record. For information ...

Showing results 21-40

Chat Manager information

What is a chat manager?

Chat Managers are professionals responsible for overseeing and facilitating online chat communications between a company and its customers or users. They manage chat support teams, ensure timely and accurate responses, and work to improve customer satisfaction through effective communication. Chat Managers may also analyze chat metrics, train new chat agents, and develop best practices to enhance service quality. Their role is vital in maintaining a positive digital customer experience and resolving issues efficiently.

What are the key skills and qualifications needed to thrive as a chat manager, and why are they important?

To excel as a Chat Manager, you need expertise in customer service, team leadership, and digital communication, often supported by prior experience in customer support or contact center environments. Familiarity with chat platforms, CRM software, and analytics tools is typically required, and certifications in customer service management can be beneficial. Strong soft skills such as conflict resolution, multitasking, and motivational leadership help build cohesive and high-performing teams. These competencies are essential for ensuring efficient, high-quality customer interactions and meeting organizational service goals.

How does a chat manager typically collaborate with customer support and technical teams to improve service quality?

A Chat Manager works closely with customer support agents to monitor conversations, identify recurring issues, and provide coaching for improved communication. They often liaise with technical teams to relay customer feedback and troubleshoot platform issues, ensuring prompt resolution and smoother chat operations. Regular meetings and data-sharing sessions help align strategies and maintain high service standards. This collaborative approach ensures that both customer-facing representatives and technical staff are informed and responsive to evolving customer needs.

What is the difference between Chat Manager vs Customer Support Specialist?

AspectChat ManagerCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in chat platformsHigh school diploma or equivalent; customer service experience
Work EnvironmentOnline, remote or office-based chat platformsCall centers, online support, retail, or service settings
Employer & Industry UsageTech companies, e-commerce, customer service firmsRetail, telecom, hospitality, and service industries
Common Search & Comparison IntentUnderstanding roles in chat-based customer serviceCustomer support roles and responsibilities

Chat Managers oversee online chat support teams, managing chat interactions and ensuring quality. Customer Support Specialists handle direct customer inquiries across various channels. While both roles require customer service skills, Chat Managers focus on team oversight and chat platform management, whereas Customer Support Specialists focus on resolving customer issues directly.

What are the most commonly searched types of Chat jobs in Oregon?

The most popular types of Chat jobs in Oregon are:

What cities in Oregon are hiring for Chat Manager jobs?

Cities in Oregon with the most Chat Manager job openings:

Infographic showing various Chat Manager job openings in Oregon as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, 1% Contract, and 1% Nights. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Case Manager (CM) Registered Nurse RN

Modern Healthcare Solutions

Lebanon, OR

$65.15/hr

Contractor

Posted 10 days ago


Job description

We are looking for a Travel Ambulatory RN for a great Travel nursing job in Lebanon, OR.

This Ambulatory Travel nursing job pays for 40 hours a week for 13 weeks. With Wanderly you can compare Travel nurse salary from leading Travel nurse agencies in the United States.

With Wanderly you can chat and apply to any agency with Wanderly’s Universal Application, below are the details of this Travel Nursing Job including the Travel nurse salary:

  • Specialty: Ambulatory RN
  • Travel Case Manager (CM) Registered Nurse : Lebanon, OR
  • Travel Nurse Salary: $2606/Week
  • Start Date: ASAP
  • Travel Nursing Job Assignment Length: 13 weeks
  • Travel Nurse Hours: 40 hours per week
  • Shift: 8 hours, rotating

Job Opportunity

Position: Ambulatory Infusion RN - Varied

Department Description

The Ambulatory Infusion team is dedicated to providing expert care to patients with various conditions, including cancer, autoimmune diseases, and infections. Our knowledgeable staff is committed to addressing all infusion needs while ensuring a high standard of patient care.

Experience/Education/Qualifications

  • Valid and unencumbered Oregon RN license required.
  • Healthcare Provider Level BLS certification required.
  • AHA ACLS Provider Card required.
  • IV Therapy experience is preferred.
  • Proficiency with PICC and midline placements is preferred.
  • Chemotherapy experience is preferred.
  • National certifications in Infusion (CRNI) and/or Oncology (OCN) are preferred.
  • Preference will be given to applicants with current ONS/ONCC Chemotherapy-Immunotherapy certification.
  • Preference will also be given to applicants with current outpatient infusion experience.
Shift Information

Shifts will vary during the day. There are no weekend shifts required.

Holiday Coverage

Holiday coverage will be required.

Minimum Years of Experience

One year of relevant experience is required.

Certifications/Requirements

  • ACLS certification
  • BLS/BCLS certification

PK-37687228