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Chat Line Jobs in Chicago, IL (NOW HIRING)

Vice President of Sales

Chicago, IL · Remote

$250K - $450K/yr

WHAT YOU BRING * 10+ years of front-line sales management experience, ideally at a fast-growing ... Salesforce, Monday.com, Attention, Claude, Chat GPT NICE TO HAVE * Agency, PR, or professional ...

Project Support Specialist I

Downers Grove, IL · On-site

$48K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Employee will be required to communicate in person, via telephone, email, video chat and software ... in line with the approved project plans * Establish, maintain, and enforce document control ...

In this role, you will be the front line of communication for our customers, ensuring inquiries are ... Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and ...

In this role, you will be the front line of communication for our customers, ensuring inquiries are ... Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and ...

In this role, you will be the front line of communication for our customers, ensuring inquiries are ... Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and ...

Customer Operations Coordinator

Chicago, IL · On-site

$18.50 - $24.25/hr

In this role, you will be the front line of communication for our customers, ensuring inquiries are ... Respond to customer inquiries across multiple channels (email, chat, phone, etc.) with empathy and ...

US Tech - AI Engineering Manager

Chicago, IL

$73K - $244K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Web Chat, Direct Line) - Leading platform engineering teams delivering cloud-native services and AI-enabled platforms aligned to PwC People Tech & AI strategy Travel Requirements Up to 20% Job ...

Customer Care AI Program Lead

Bolingbrook, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

THE IMPACT YOU CAN HAVE Guest Services (Customer Care) supports millions of guest interactions each year across phone, chat, text, email, and social media. Our front-line Service Specialists are at ...

Showing results 41-60

Chat Line information

See Chicago, IL salary details

$10

$19

$26

How much do chat line jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chat line in Chicago, IL is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.06 per hour, depending on experience, location, and employer.

What is a chat line?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a chat line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

What are popular job titles related to Chat Line jobs in Chicago, IL?

For Chat Line jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Chat Line jobs in Chicago, IL look for?

The top searched job categories for Chat Line jobs in Chicago, IL are:

Infographic showing various Chat Line job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,986 per year, or $19.2 per hour.

Customer Support Engineer -- Mechanical & Industrial Products

Fictiv

Schaumburg, IL

$65K - $80K/yr

Full-time

Re-posted 4 days ago


Job description

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Role Summary

This is an engineering role, not a general support role. You'll be the technical expert for customers — design engineers, mechanical engineers, and buyers — turn to when they need to solve real application problems: material selection, tolerance analysis, load calculations, fit and interference decisions, and product integration into their designs. You'll also work alongside the sales team to grow MISUMI's business through hands-on technical engagement.

Essential Functions

Technical Customer Support

  • Provide expert guidance on materials, fits, tolerances, load/life calculations, sizing, and product selection via phone, email, and chat.
  • Support customers integrating Misumi components into their designs using CAD models and engineering analysis.
  • Handle complex, custom, and competitive cross-over quoting — coordinating with domestic and overseas teams to win new business.
  • Manage quality claims by working with customer service and procurement to drive resolution.

Sales & Technical Promotion

  • Act as a subject matter expert, delivering technical presentations to engineering groups with clarity and confidence.
  • Educate customers on Misumi's product line to drive adoption within their designs.
  • Partner with the field sales team on growth initiatives and engineering-led account development.

Product & Data Stewardship

  • Maintain product databases, catalog content, and website information for accuracy.
  • Support catalog review, trade shows, and warehouse inventory projects as needed.

Other: Other responsibilities may include catalog review, warehouse inventory support, trade show support, and others as necessary.

All employees are expected to maintain and contribute to the QMS.

Desired Traits:

  • Bachelor's degree in Engineering* — Mechanical, Electrical, or Industrial preferred. This is a firm requirement.
  • 0-3 years of relevant engineering or technical experience — recent graduates encouraged to apply.
  • Solid understanding of manufacturing processes, mechanical components, and their real-world application.
  • Able to read engineering drawings and perform basic mechanical calculations (tolerances, fits, load/life).
  • Proficient in 3D CAD software and Microsoft Office suite (Excel, Access, Word, PowerPoint).
  • Familiarity with CRM software; VBA/VB skills are a plus.
  • Strong communicator — written and verbal — with the ability to translate technical complexity into clear guidance.
  • Self-motivated, accountable, and comfortable working across both engineering and commercial teams.

Physical Demands

  • No physical demands

Travel: Ability to travel <10% of the time for offsite customer visits, trade shows, etc.

Salary Range: $65,000 to $80,000 per year, based upon experience

Interested in learning more? We look forward to hearing from you soon.

We're actively seeking teammates who:

  • Bring diverse perspectives and experience to our culture and company.
  • Excel at being part of a strong, empathetic team.
  • Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
  • Have an 'always learning' mindset that celebrates learning, not just wins.
  • Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.