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Chat Line Jobs in Chicago, IL (NOW HIRING)

GEODIS

Sales Support Manager

Elk Grove Village, IL · On-site

$85K - $100K/hr

Collaborate with commercial/product teams to make pricing margin decisions in line with company ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

Geodis

Sales Support Manager

Elk Grove Village, IL · On-site

Collaborate with commercial/product teams to make pricing margin decisions in line with company ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

GEODIS

Sales Support Manager

Elk Grove Village, IL · On-site

Collaborate with commercial/product teams to make pricing margin decisions in line with company ... Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track ...

NinjaTrader

Client Services Representative

Chicago, IL · Hybrid

$54K/yr

Leverage phone, chat, and email to resolve client support inquiries regarding customer accounts and ... Educate and empower customers to get the most out of the NinjaTrader product line * Become a power ...

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Showing results 21-40

All JobsChat Line JobsChat Line Jobs in Chicago, IL

Chat Line information

See Chicago, IL salary details

$10

$19

$26

How much do chat line jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for chat line in Chicago, IL is $19.22, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.06 per hour, depending on experience, location, and employer.

What is a chat line?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a chat line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

What are popular job titles related to Chat Line jobs in Chicago, IL?

For Chat Line jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Chat Line jobs in Chicago, IL look for?

The top searched job categories for Chat Line jobs in Chicago, IL are:

Chat Line jobs near you
Infographic showing various Chat Line job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,986 per year, or $19.2 per hour.

Sales Support Manager

GEODIS

Elk Grove Village, IL • On-site

$85K - $100K/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago

GEODIS rating

6.6

Company rating: 6.6 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

270th of 362 rated logistics

Job description

Sales Support Manager

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team: 

  • Conduct spot quoting for new clients in alignment with company pricing strategies
  • Collaborate with product leads, utilize G-R8 (GEODIS global rate database for Air and Ocean), and coordinate with overseas offices to develop strategic quotes for prospective clients
  • Manage small multi-lane bids efficiently to secure new business opportunities
  • Update Freight of All Kinds (FAK) rate shells regularly to ensure accurate pricing information
  • Utilize carrier websites to update and maintain active client rates, ensuring competitiveness in the market
  • Facilitate the distribution, collection, and management of new account documentation and setups, including Power of Attorney (POA's), credit applications, etc.
  • Provide support to designated client contacts, assisting with documentation setups to onboard new clients effectively
  • Act as a point of escalation for client issues, ensuring timely resolution and maintaining high levels of customer satisfaction
  • Collaborate with commercial/product teams to make pricing margin decisions in line with company guidelines
  • Provide proactive support to strategic new clients, offering corrective actions and exceptional customer service to foster long-term relationships

What you need: 

  • 5 years experience preferred
  • Strong understanding freight logistics and pricing structures
  • Knowledge of MODE routing and pricing basics
  • Understanding of sales operational flow
  • Strong organizational skills
  • Ability to communicate effectively with multiple teams, clients, etc. 
  • Attention to detail
  • Ability to multitask

What you gain from joining our team: 

  • Access wages early with the Rain financial wellness app
  • Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
  • Health, dental, and vision insurance after 30 days of employment
  • 401k match
  • Paid maternity and parental leave
  • Access to career development, employee resource groups, and mentorship programs
  • Employee discounts
  • Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
  • Free financial wellness programs
  • Daycare discount program
  • Opportunities to volunteer and give back to your community
  • + more! 

Join our Team!

  • Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview!

OR

  • Text DELIVER to 88300 to apply!

What GEODIS employees say

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