ZipRecruiter

Log In

1

Chat Assistant Jobs in Virginia (NOW HIRING)

Acara Solutions

Administrative Assistant

Blacksburg, VA

$25 - $32/hr

Administrative Assistant Location: Blacksburg, VA Employment Type: Contract (12 Months) Industry ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

ACARA

Administrative Assistant

Blacksburg, VA · On-site

$25 - $32/hr

Administrative Assistant Location: Blacksburg, VA Employment Type: Contract (12 Months) Industry ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Aleron

Administrative Assistant

Blacksburg, VA · On-site

$25 - $32/hr

Administrative Assistant Location: Blacksburg, VA Employment Type: Contract (12 Months) Industry ... The call or chat may be recorded so that our recruiting team can review it - they make all final ...

Uptown Cheapskate

Assistant Manager

Fredericksburg, VA · On-site

We are seeking a strong assistant manager candidate who can take ownership of a store, store team ... Upward mobility We'd love to chat with you and see if our career opportunity would be right for you.

Booz Allen Hamilton

ICAM Product Manager

Mclean, VA

Experience using AI agents to build things, not just as chat assistants * Experience leading SAFe Scaled Agile development teams * Ability to translate technical ICAM requirements into product ...

New

ID.me

AI Enablement Engineer, IT

Mclean, VA · On-site

Exposure to enterprise AI tools (AI copilots, chat assistants) and helping teams adopt them effectively. * A track record of reducing software or license spend through automation or tool ...

ID.me

AI Enablement Engineer, IT

Mclean, VA · On-site

Exposure to enterprise AI tools (AI copilots, chat assistants) and helping teams adopt them effectively. * A track record of reducing software or license spend through automation or tool ...

ID.me

AI Enablement Engineer, IT

Mclean, VA · On-site

Exposure to enterprise AI tools (AI copilots, chat assistants) and helping teams adopt them effectively. * A track record of reducing software or license spend through automation or tool ...

ZILLION TECHNOLOGIES, INC

VA

$36K - $42K/yr

Effectively assist customers with E-Channel needs through various inbound methods, including inbound calls, secure and non-secure email, and online chat. * Provide exemplary service and tact through ...

ZILLION TECHNOLOGIES, INC

VA

$36K - $42K/yr

Effectively assist customers with E-Channel needs through various inbound methods, including inbound calls, secure and non-secure email, and online chat. * Provide exemplary service and tact through ...

ZILLION TECHNOLOGIES, INC

E-Channel Representative

Henrico, VA · On-site +1

$34K - $39K/yr

Effectively assist customers with E-Channel needs through various inbound methods, including inbound calls, secure and non-secure email, and online chat. * Provide exemplary service and tact through ...

previous page

Showing results 41-60

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Virginia

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Virginia?

The most popular types of Chat jobs in Virginia are:

What are popular job titles related to Chat Assistant jobs in Virginia?

For Chat Assistant jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Virginia look for?

The top searched job categories for Chat Assistant jobs in Virginia are:

What cities in Virginia are hiring for Chat Assistant jobs?

Cities in Virginia with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Virginia as of August 2026, with employment types broken down into 2% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Weekend Administrative Assistant

Lynchburg, VA • On-site

System One
Business Consulting Services • 5 - 10K employees
Learn more about System Oneexternal

$21 - $28/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Job description

Job Title: Weekend Administrative Assistant Location: Lynchburg, Virginia Type: Contract (3-month) Compensation: $21.00 - $28.00 per hour Work Model: Onsite – onsite Hours: Saturday & Sunday 7:30 am to 5:00 pm

Overview System One is hiring an Administrative Assistant (weekend shift) in Lynchburg, VA. Responsibilities

  • Arrive on time and ready to assume shift responsibilities
  • Perform thorough shift turnover with the outgoing attendant
  • Answer incoming phone calls promptly at all times
  • Document new issues using a standard intake form during the initial call
  • Enter issue details into the designated online system
  • Contact appropriate on-call personnel (Electrical, Mechanical, or Software) based on caller input, using the daily on-call list
  • Notify the designated Issue Manager for the day when issues require War Room handling
  • Draft and send emails to customers and distribution lists to request approval to work issues from the War Room, using a standard email template
  • Include initial cost estimates provided by the Issue Manager, when required
  • Support troubleshooting efforts by taking notes and recording discussions when an issue is approved for War Room handling
  • Answer phones and log updates in the system
  • Provide status updates via email to the OCC and other stakeholders at designated times
  • Set up and manage conference calls
  • Perform end-of-shift turnover with the incoming attendant to ensure continuity
Requirements
  • Exceptional verbal and written communication skills
  • Strong attention to detail and ability to document information accurately
  • Ability to remain calm, organized, and professional in a fast-paced or high-pressure environment
  • Proficiency with Microsoft Outlook (email and meeting scheduling)
  • Proficiency with Microsoft Word (document creation and editing)
  • Proficiency with Microsoft Teams (chat, calls, and conference coordination)
  • Experience with Browser-based data entry and collaboration systems / web applications
  • This is a temporary, shift-based role requiring weekend, and holiday availability
  • Consistency and reliability are critical due to the 24/7 nature of operations
  • Local candidates are required for on-site coverage

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M- #LI-

Ref: #161-Managed Staffing Charlotte

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs