ZipRecruiter

Log In

1

Chat Agent Jobs in Springfield, MO (NOW HIRING)

OMB Bank

Customer Service Representative - PT

Springfield, MO · On-site

$13.75 - $18.50/hr

The role engages with customers by telephone, online chat, and interactive video. Primary Location/Schedule: · 3050 S. Delaware Ave., Springfield, MO 65804 · Schedule: Monday - Friday, 12:00 pm - 6 ...

previous page

Showing results 21-32

All JobsChat Agent JobsChat Agent Jobs in Springfield, MO

Chat Agent information

See Springfield, MO salary details

$4

$15

$22

How much do chat agent jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chat agent in Springfield, MO is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $17.50 per hour, depending on experience, location, and employer.

What is a chat agent?

Chat Agents are customer service professionals who assist customers through online chat platforms. They handle inquiries, provide information about products or services, troubleshoot issues, and resolve customer concerns in real time. Chat Agents typically work for businesses in industries like e-commerce, technology, and telecommunications. Their main goal is to ensure customer satisfaction by delivering quick and accurate responses through text-based communication.

What does a chat agent do?

A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.

What are the key skills and qualifications needed to thrive as a chat agent?

To thrive as a Chat Agent, you need excellent written communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, live chat software, and typing proficiency are typically required. Patience, active listening, and adaptability help build rapport and efficiently address diverse customer concerns. These skills are crucial for delivering prompt, accurate, and positive customer experiences in a digital environment.

How does a chat agent typically collaborate with other departments to resolve customer inquiries?

Chat Agents often act as the first point of contact for customers, but resolving certain inquiries may require close collaboration with other departments, such as technical support, billing, or sales. It's common for Chat Agents to escalate complex issues or coordinate with subject matter experts to ensure customers receive accurate and timely solutions. Effective communication and documentation are key, as agents must relay customer concerns clearly and follow up on the status of escalated cases. This collaborative environment helps build a supportive team culture and ensures high-quality customer service.

What is the difference between Chat Agent vs Customer Service Representative?

AspectChat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in chat softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOnline, remote or call center settings, primarily via chat platformsCall centers, retail stores, or office settings, via phone or in person
Industry UsageCommon in e-commerce, tech support, and online services

Chat Agents primarily handle customer inquiries through online chat platforms, focusing on quick, written communication. Customer Service Representatives may work via phone, in person, or chat, providing broader support. While both roles require strong communication skills, Chat Agents specialize in digital, text-based interactions, often in online environments, whereas Customer Service Reps may handle a wider range of customer issues across multiple channels.

How do you become a chat agent?

To become a chat agent, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer after hiring.
More about Chat Agent jobs

What are the most commonly searched types of Chat Agent jobs in Springfield, MO?

The most popular types of Chat Agent jobs in Springfield, MO are:

What are popular job titles related to Chat Agent jobs in Springfield, MO?

For Chat Agent jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Chat Agent jobs in Springfield, MO look for?

The top searched job categories for Chat Agent jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Chat Agent jobs?

Cities near Springfield, MO with the most Chat Agent job openings:

Chat Agent jobs near you
Infographic showing various Chat Agent job openings in Springfield, MO as of August 2026, with employment types broken down into 77% Full Time, 17% Part Time, and 6% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $32,441 per year, or $15.6 per hour.

Customer Service Agent

Glide Xpress Car Wash

Springfield, MO • On-site

$15 - $17/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 28 days ago

Job description

Customer Service Attendant (CSA) – Glide Xpress Car Wash | Location

Full-Time & Part-Time | $15/hour + Bonuses & Commissions

More Than a Job—Be Part of The Community Car Wash

At Glide Xpress, we believe a car wash should do more than just clean vehicles—it should create experiences and impact communities.

With cutting-edge technology, eco-friendly practices, and a commitment to giving back, we’re building The Community Car Wash across the South.

Whether you're in Memphis, Little Rock, Northwest Arkansas, Springfield—or a new market we’re expanding into—this is your chance to join a fast-moving, high-energy team with real opportunities to grow.

Why Work at Glide Xpress


Benefits & Perks

  • Competitive Pay: $15/hour + bonuses & commissions
  • Health, dental, and vision insurance Paid time off (PTO)
  • Career growth and promotion from within (CSA → Team Lead → LIT → ASL → Site Leader → Area Leader)
  • Paid training and ongoing development Performance recognition programs
  • Employee car wash perks (free or discounted washes)
  • Team-oriented, high-energy work environment
  • Opportunities to participate in community programs (Glide for Good, Community Heroes)
  • Active, outdoor work environment Flexible scheduling (role dependent)

What You’ll Do

As a Customer Service Attendant, you are the face of Glide Xpress and a key part of the customer experience.

You will:

  • Greet every customer with energy, positivity, and professionalism

  • Safely guide vehicles onto our RIDE THE GLIDE™ conveyor system

  • Promote memberships and special offers

  • Keep the site clean, organized, and welcoming

  • Follow safety procedures and assist with basic operational tasks

  • Work as part of a team to deliver a fast, smooth, and high-quality experience

Who We’re Looking For

You’ll thrive in this role if you are:

  • Positive, upbeat, and people-focused

  • Comfortable working outdoors and staying active

  • A team player who takes pride in your work

  • Reliable, punctual, and professional in appearance

  • Eager to learn, grow, and take on new challenges

Schedule & Availability

  • Flexible shifts including mornings, evenings, weekends, and holidays

  • In-person role at one of our active locations

Why This Role Is a Great Starting Point

Many of our leaders started right here.

If you show up, work hard, and bring the right attitude, this role can lead to:

  • Membership Sales roles

  • Leadership opportunities (Leader in Training, Assistant Site Leader)

  • Long-term career growth within Glide Xpress


Application Process


  • Step 1: Application review

  • Step 2: Short assignment and/or interview

  • Step 3: Final interview (if applicable)

Ready to Ride the Glide™?

If you’re looking for more than just a paycheck—if you want to be part of a team, a mission, and a movement—

Apply now and start your journey with Glide Xpress.

#RideTheGlide™ #CustomerServiceAttendant #NowHiring #TheCommunityCarWash #BeTheDifference