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Online Chat Jobs in Springfield, MO (NOW HIRING)

OMB Bank

Customer Service Representative - PT

Springfield, MO · On-site

$13.75 - $18.50/hr

The role engages with customers by telephone, online chat, and interactive video. Primary Location/Schedule: · 3050 S. Delaware Ave., Springfield, MO 65804 · Schedule: Monday - Friday, 12:00 pm - 6 ...

Best Buy

Retail Sales Specialist - Cameras

Springfield, MO · On-site

$31K - $36K/yr

Help customers in-store, over the phone and via online chat * Achieves team and individual goals while providing an excellent customer shopping experience * Maintain a high level of knowledge through ...

Walmart

Online Order Filling Team Associate

Ava, MO · On-site

$15 - $28/hr

Opening, Morning Location Walmart Supercenter #56 1309 NW 12TH AVE, AVA, MO, 65608, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate ...

Walmart

Online Order Filling Team Associate

Nixa, MO · On-site

$15 - $28/hr

Opening, Morning Location Walmart Supercenter #2702 1102 N MASSEY BLVD, NIXA, MO, 65714, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They ...

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14 - $18.75/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...

Ashley Global Retail, LLC

Customer Care Agent

Springfield, MO · On-site

$14.50 - $19.50/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels. * Perform real-time problem-solving and make independent decisions to resolve logistical and customer ...

OneMain Financial

Loan Sales Specialist

Nixa, MO

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... We meet customers where they want to be -- in person, by phone and online.   At every level ...

OneMain Financial

Loan Sales Specialist

Nixa, MO · On-site

... chat and our in-house systems * Exhibit passion for achievement, bringing an internal drive to ... We meet customers where they want to be -- in person, by phone and online. At every level, we're ...

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Showing results 1-20

All JobsOnline Chat JobsOnline Chat Jobs in Springfield, MO

Online Chat information

See Springfield, MO salary details

$15.9K

$36.9K

$78.2K

How much do online chat jobs pay per year?

As of Sep 2, 2026, the average yearly pay for online chat in Springfield, MO is $36,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $22,700.00 and $39,600.00 per year, depending on experience, location, and employer.

What is an online chat job?

Online chat jobs involve providing customer support, sales assistance, or technical help to clients and customers through live chat platforms on websites or apps. Chat agents respond to inquiries, resolve issues, and guide users in real time, typically using pre-established scripts and guidelines. These positions often require strong written communication skills, multitasking ability, and familiarity with the company's products or services. Many online chat jobs can be performed remotely, making them appealing for those seeking flexible work-from-home opportunities.

What are the key skills and qualifications needed to thrive as an online chat support agent?

To thrive as an Online Chat Support Agent, you need strong written communication skills, quick typing abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Patience, problem-solving skills, and the ability to multitask are standout soft skills in this role. These competencies ensure timely, accurate support that enhances customer satisfaction and loyalty in digital service environments.

What are some common challenges faced by online chat support representatives, and how can they be managed effectively?

Online chat support representatives often face challenges such as handling multiple chats simultaneously, managing difficult or frustrated customers, and quickly accessing accurate information to resolve issues. Effective time management, active listening, and familiarity with knowledge bases or support tools are essential for success. Many teams provide robust training and ongoing support to help representatives develop these skills, and collaboration with supervisors or technical experts is encouraged when complex issues arise.

What is the difference between Online Chat vs Customer Service Representative?

AspectOnline ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in communication and product knowledgeHigh school diploma or equivalent; often additional customer service training
Work EnvironmentRemote or on-site; digital platform-basedOn-site or remote; call centers, retail, or office settings
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries

Online Chat roles focus on digital communication via chat platforms, requiring quick typing skills and product knowledge. Customer Service Representatives handle a broader range of customer interactions, including phone, email, and in-person support. Both roles require strong communication skills, but Online Chat positions are more specialized for online interactions, while Customer Service Representatives often manage multi-channel support.

How to become an online chat agent?

To become an online chat agent, candidates typically need good communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided by the employer to familiarize new agents with company policies and software.

What are the most commonly searched types of Chat jobs in Springfield, MO?

The most popular types of Chat jobs in Springfield, MO are:

What are popular job titles related to Online Chat jobs in Springfield, MO?

For Online Chat jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Online Chat jobs in Springfield, MO look for?

The top searched job categories for Online Chat jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Online Chat jobs?

Cities near Springfield, MO with the most Online Chat job openings:

Online Chat jobs near you
Infographic showing various Online Chat job openings in Springfield, MO as of August 2026, with employment types broken down into 65% Full Time, 32% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $36,927 per year, or $17.8 per hour.

Customer Service Representative - PT

OMB Bank

Springfield, MO • On-site

$13.75 - $18.50/hr

Part-time

Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Description:

Customer Service Representative – Part-Time


Job Summary
The Customer Service Representative must be friendly, energetic, personable, comfortable working in a professional environment, committed to delivering excellent customer service and respectful of the sensitive and confidential information they may encounter. The customer service representative will help individuals with their financial needs, resolve problems, and provide assistance and information regarding products and services by phone or electronic means. The role engages with customers by telephone, online chat, and interactive video.


Primary Location/Schedule: 

· 3050 S. Delaware Ave., Springfield, MO 65804 

· Schedule: Monday – Friday, 12:00 pm - 6:00 pm; Saturdays 9 am – 12:00 pm

· Part-time: 25-28 hours per week average


Position Requirements: 

· High school diploma or equivalent, or combination of education and relevant experience

· A minimum of one year of clerical and customer service experience required

· Excellent customer service and strong communication skills 

· Strong mathematical, problem-solving and computer skills

· Basic knowledge of banking operations preferred 

· Effective multi-tasking and organizational skills

· Willingness to proactively cross-sell bank products & services 


To Apply: 

· Complete an OMB Bank application at https://www.ombbank.com/about/careers

· Contact Human Resources at careers@ombbank.com or 417-869-9000 for more information


Employee Benefits: 

· Excellent work environment where you are appreciated and recognized for your individual efforts and contributions

· Stability with a locally owned community bank that is growing and expanding in the region

· Paid Leave: PTO, Military, Bereavement, and Jury Duty

· Full and partially paid insurance plans: life w/ AD&D, and dental

· Cost friendly insurance: vision, critical illness, accident, supplemental life w/ AD&D

· 100% match of retirement savings (up to plan limit)

· Discounted financial service fees on select OMB products and services

· Plus more


Futures made brighter.  Banking made better

OMB Bank was founded in 1999 with a commitment to excellence in service.  We offer our customers the latest in banking products and services combined with old-fashioned customer service.  We are committed to giving our employees the kindness, courtesy, and professionalism they deserve.  This philosophy has resulted in our growth from one bank in Springfield to ten branches in Springfield and surrounding communities in Missouri and Kansas.


Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. 


EOE/VETERANS/DISABLED       E-VERIFY EMPLOYER 

Requirements:


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